1. Gia Cement

0

Shelby, MI

Gia Cement

3.5 (4 reviews)
Closed • 9:00 am - 5:00 pm

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5 months ago

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Hancock Chimney Service - We inspect and repair all areas of your chimney system.  Have a chimney issue?  We're on top of it!

Hancock Chimney Service

(23 reviews)

Had them come out to do my fall time chimney cleaning. I should have planned ahead better because…read moreit took them a few weeks to get out :( my fault. But when they came out they were on time and did a super job. "Jason" also explained how I should get a cap for my chimney, and how to do it myself! He also explained that if I plan ahead a little better they offer discounts earlier in the season. Super people!

BEWARE!!!! WOOD STOVE ENTHUSIASTS…read more.. After a long search in my area for an installer of a wood burning stove (purchased from a well known company) I found Hancock Chimney Service. All of the other companies would not install due to the fact the stove was not purchased from them.. Hancock would. Hancock Chimney charged $99 off the bat to come take a look, then they would send a quote. If I ok-ed this, the $99 would be taken off the total, otherwise you were out of luck - basically locked in. I was quoted $6,000. High end from my research. With obviously wanting the stove, I agreed to have them install. End of October 2022 was set for installation. They had called for the stove manual to be sent before installation, so it was HAND DELIVERED to them. Installation date was approaching and after many attempts to reach the installer to go over what I needed and when to expect the installer, I finally received a call TWO days beforehand. The installer ASSURED the 2 pieces I did not have (hearth & stove board) would not hold up the job. Morning of installation came and the two installers spent half the day measuring where to place the stove and looking in boxes of parts. They informed me that unforeseen parts were needed (couple elbows & straps). They were going to pick them up and return the next morning business as usual and get this thing installed!!! The office called the next morning.... $1,700 ADDITIONAL CHARGE, for the few pieces. That was the end of this disaster. Classic bait and switch.... To make this even more of a scam, they sent an invoice for $1,400??? WTF Having worked hard for a living, I understand paying the two workers for their time. But that is just unreasonable for what "labor" they did do (approx. 6 hours). They really expected me to pay a total of $1,499 for an incomplete job and a run-around. UNPROFESSIONAL! Shady company. Look elsewhere. Van I. Rockford, MI

Gia Cement - masonry_concrete - Updated October 2026

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