Ok, so this place is beautiful and very well kept. It's amazing from a scenery perspective. Quite, country, immaculate, and having been recently remodeled, the rooms are of top quality. The breakfast served is also really solid & hearty.
My problem is with how things were and are communicated. My wife and I booked this place based on the advertising that said we could ride horses, our daughter is a rider and quite passionate about them. Upon arrival, Laura was unsure of what days we'd be riding. Keep in mind we asked about all this beforehand. Now, the days were hot in July so we figured we'd be riding either early in the morning or later in the evening. Fine. But she gave us no plan.
I finally went back up to the house to nail down a time. We agreed to a morning ride the following day. Great! Nope. She later texted saying she had forgotten her husband had some meeting and if we could reschedule for that evening at 6. Cool.
Nope.
Something happened to the horses and she had to cancel. Ok. I get that. But then, she had some all day thing the next day and thereby effectively killing all options for riding as we were leaving the day after.
My wife proceeded to ask for a partial refund as this was not what was discussed or advertised.
Nope again. Her excuse this time? We hadn't signed up or paid for that.
Cmon.
Bad business and advertising.
There were also guests arriving who were trying to reach her and couldn't and were quite frustrated with the lack of communication.
So, great place in terms of scenery. But be forewarned of what is said & advertised because we did not get what we paid for by any means.
Duly noted. We won't be back. read more