I want to give a huge shoutout to an awesome local business BISON BIKES in Bella Vista, AR. I…read morerecently stopped by hoping to buy a bike and the owner went above and beyond helping me with advice, knowledge, and genuine care. In the end I had to order online because the brand didn't have inventory at his store and would not get it in the timeframe I needed, but I really wish I could have purchased it there. If you're in the market for anything bike-related, I highly recommend stopping by and supporting BISON BIKES! The owner is awesome, exactly the kind of business we should all try to support whenever we can.

Excellent customer service! Kendall went above and beyond to help meet our needs. Great service…read moreafter the sale as well. He truly is a one stop shop. If he doesn't have it then he can get it. Today was our 3rd Aventon e-bike!

Really great bicycle shop. Wife and I each bought an Aventon Commuter. Owner was very nice and…read morefriendly. David helped us pick out bicycles and let us try out anything we wanted to try. We arent avid bicyclists, just occasionally ride for enjoyment, but this will be our go-to shop for anything we need from now on.

I gave the guru fit a shot, but it didn't suit my riding style. I was highly dissatisfied with both…read morethe fit and the amount of money I had to invest. What bothered me the most was that the shop replaced parts without my consent. Upon researching the prices of those parts, I was astonished. The markup they added to the parts is outrageous! A $30 stem would set you back $80 or more.

Rented 3 e-bikes for 4 hours. Bikes were clean, well maintained and so comfy. Went all over…read moreBentonville! Excellent way to spend a day and get to know this town. Signage is difficult. Look for OZ suspensions currently. Recommend calling ahead for reservations.

Had the best experience renting electric mountain bikes from here! The staff was very friendly and…read moreknowledgeable. Fair price for the high quality bike and one day rental. It was our first time in Bentonville and they gave multiple recommendations of which parks to start at, suggested trails, cool points of interest to find in the parks, and restaurants around town for a good post-ride meal. We will definitely be renting from here when we return!

Great experience at Magnolia Cycles. Walked in with a shifting issue the week before Big Sugar and…read morethey immediately found a bent derailleur hanger, straightened it, checked my chain, and dialed in the rear derailleur. Had me back out the door in about 15 minutes. Friendly, knowledgeable, and efficient. I'll definitely be back for service.

The hours are OK, and in my experience, the service is mediocre. A deraileur adjustment resulted in…read morethe smallest sprocket no longer in the lineup. Brake installation was fairly quick, but expensive. The low rating mainly comes from Magnolia Cycles charging an additional $25.00 simply because it's an e-bike, whether the service is the same for an acoustic bike or not. Magnolia Cycles has motivated all 6 e-bike owners in the family to learn how to work on our own bikes. Kudos for that.

You can fill out a waver and your child can try out bikes on the small ramp they have inside. Super…read morefun and they have a great selection of wheels, helmets and everything you could need. It's neat because there aren't other Strider Bike locations to actually get to look at the bikes before you buy. They were very personable and didn't mind at all that we stayed and let our son ride a bike for awhile to escape the cold weather.

Came here a year ago to the exact day…read more Our girls fell in love with the strider bike and so we got em 2-3 week after our visit. It was our first time on bikes and the girls did great. The staff educated us on the bikes and the equipment and off the girls go! Fast forward to this year and the girls were excited to come back not only to Bentonville but the strider store. The staff was warm and inviting. Fun was had and thank you to the staff for the education and learning lessons. Our oldest daughter trying to do tricks and showing off!!!! Goodness ‍ If you are in the area ..stop in ..you might fall in love. Respectfully, Bryan Oklahoma City

I meant to write this a while back but just kept putting it off…read more I was in Bentonville/Bella Vista for the Oz Trail stage race at the end of May. I was having some shifting issue and could not get the micro-adjust to fix the problem. I ran by the shop and with very short notice the mechanics put the bike in the stand and made the repair. To top it off, after a very muddy first stage, my shock lockout quit working. Once again, Phat tire to the rescue. Those folks in the shop are ON IT! Thanks tons for keeping me rolling!

I've rented from Phat Tire Bella Vista for the past few years after my son moved to NWA. I'm here…read moreat least twice a year. Always had great service. Until this past 3-day rental in April. I rent eMTBs due to being 62 and double knee replacements. I wouldn't be in the sport if were not for electrification. At first, I was happy to rent a brand-new Trek Rail. I'd be the first to ride it. However, to my dismay, I couldn't ride 2.5 miles without the chain popping off. It popped off 3 times. And then the chain broke within 4.0 miles of starting my one and only ride. Also, one cleat on my SPD pedals wasn't able to adjust tension and my shoe would pop out too easy. IMO this bike hadn't been fully ride tested prior to being rented. After I skateboarded my bike back to the parking lot and returned the bike, I was utterly miffed on being charged to replace the chain with a halfhearted apology from the store manager, Adam. I pleaded my case to no avail and was told I should've taken the insurance and "that's how the bike rental business works..." seams like customer Disservice to me. I considered myself a loyal Phat Tire customer. My rant continues: If I purchased a brand-new bike, a broken chain would be covered under warranty, especially with less than 2 hours of use. Also given the fact that the chain kept popping off, the bike needed better tuning. I can't believe I spent more than $400 dollars for a 3-day rental as I did just last November. I certainly did not get my money's worth. In fact, I feel ripped off. Shame on me. I was unable to get on the bike on day one or day two of my 3 day rental due to other time commitments. Rental day 3 didn't get me out on the bike till 4:30 PM. (I was going to pay an $20 overnight fee to ride till 7:00 PM. After the shop closed) More than $400 for less than 1 hour of total ride time. A fancy lawyer doesn't make that an hour. But that's on me due to my scheduling conflicts. Something changed. I don't know what. Maybe corporate Phat Tire sought expansion by partnering or selling to a private equity firm or maybe the team at the Bella Vista shop is overworked, underpaid or just not engaged in customer service. Or maybe it's me and I just had a bad day. I don't feel that if I'm spending $120+ a day for a bike rental that I shoulder have to take extra time from my day/ride to adjust my seat, pedals and fix chains that derail much less have to pay for chain. All I know is I like to ride and when I'm traveling around the US or Canada and I can fit it into my schedule, I'll bring my bike or rent a bike. This has brought me great memories, lots of fun and good health. Not this past time...

Easy to book online and an all around excellent operation. Taylor is super chill and gracious and…read morehad our bikes ready right at our reservation time! The location can't be beat cuz you're a 5 minute ride from Christ of The Ozarks statue and Passion Play bike trails. Excellent Value and Perfect Experience!

Great selection of trikes. I just wish they were located in Fayetteville instead of Siloam Springsread more

Love the work Ben does and his staff. They greet you as soon as you enter usually and are helpful…read morein every way. I went in just for a routine tune up on my recumbent trike my Ice Sprint X Tour.