The entire crew at Bike Route is incredible. They are knowledgeable, friendly and very helpful…read more My wife and I have purchased multiple bikes from The Bike Route over the past 12 years or so and I purchased another one yesterday. I can't say enough about their professionalism. Jay and his staff are a pleasure to deal with.

Extremely helpful I getting a bike rack for our Jeep. We were traveling through and they were ready…read morefor the task. Thanks!

I want to give a huge shoutout to an awesome local business BISON BIKES in Bella Vista, AR. I…read morerecently stopped by hoping to buy a bike and the owner went above and beyond helping me with advice, knowledge, and genuine care. In the end I had to order online because the brand didn't have inventory at his store and would not get it in the timeframe I needed, but I really wish I could have purchased it there. If you're in the market for anything bike-related, I highly recommend stopping by and supporting BISON BIKES! The owner is awesome, exactly the kind of business we should all try to support whenever we can.

Excellent customer service! Kendall went above and beyond to help meet our needs. Great service…read moreafter the sale as well. He truly is a one stop shop. If he doesn't have it then he can get it. Today was our 3rd Aventon e-bike!

we are spending our first year riding Square to Square. Phat tire staff was very hospitable. Speedy…read morewith a minor repair. Clean and fast. Thank you guys!

Amazing experience. Danny, Michael and Jackson were extremely helpful and professional. Im new to…read moremountain biking and they spent hours answering my questions and helping me find a bike that was right for me. Definitely will be back.

I had a great experience. Bike was tuned and ready to go. It was nice to have the ability to ride…read moreout straight from the rental shop.

A friend of mine and myself rented bikes from this place and wish that I hadn't. The bikes were…read moredirty when we picked them up and that should have been an indication of things to come but we were excited to hit the trails. We paid extra for premium e-bikes and they were trash, the first day the front chainring came off my friends bike and that caused the chain to break, we had to wait for the shop to come out and fix it. Both bikes had bald tires that made riding very sketchy and dangerous. On the second day I got a flat and I am glad we had a spare tube with us because all the sealant was dried up. Also the motors kept overheating and we had to constantly stop. And don't even ask about the noise the bikes made, lube and check the bearings, it was absolutely a horrible riding experience. When we returned the bikes I was supposedly given a $160 refund that never showed back up on my card. When I told them about the tires they didn't care and just put the bikes back for the next sucker to rent, people are going to get hurt from these heaps. Do yourself a favor and find another company to rent from!

We popped in here briefly looking for my rental and were redirected to the rental shop a few blocks…read moreaway. This location is retail and repairs. After returning my rental a few days later, we were able to get a quick clean/minor service for my buddy's bike. It was mostly just in need of a cleaning and little bit of lune but they were quick and kind about it. Reasonably priced. We also picked up a few things for the remainder of the rides this trip. Highly recommend and we will return!

My go-to for any service that needs to be done on my bikes. Phenomenal customer service - I see…read moreevidence of that while visiting the store and in my own experience. Latest example was replacing my cleats on my road shoes - the bolts were seized and beyond my ability. However, a big shout out to George for completely taking care of me and going absolutely above and beyond. Thank you!!

looks like neat store with unique & quality items but the store is never open. have signs showing…read morealmost everything is 40% off. are they closing?

Forgot my helmet an hour away, Denton is a life saver and provided great information about the…read morelocal trails.

Debbie and Perry are always nice and helpful. Their shop…read moredoes good work! They have been on business for many years and are consistent in their good work and helpfulness!

they are fast and kind and knowing what to do and do what you want done on youre bicycle and the…read moreowner is willing to talk to the costumers highly recemend this place fast and profesital

Yesterday, I rode from Fayetteville to Bentonville, and then back to Fayetteville again on the…read moree-bike I bought from Phat Tire. That's 53 miles I went. There's no chance I'd be able to do this on a regular bike. 2.5 months ago, I decided to buy an e-bike. The hills around here were just killing me on my regular bike. I don't really know anything about bikes, and I don't care to know. I'm happy to just ride them and not know how they work. But for such a large purchase, I decided to do a deep-dive analysis. I made a spreadsheet, researched what features would be important, and ranked all bikes against these categories. When I went into Phat Tire, though, I'm sure it was clear I had no clue what I was talking about. I had 100 questions about why certain features were important and what about this and what about that? They were so patient, friendly, and helpful. They took the time to explain the answers to all my crazy questions. They even walked me over to the map on the wall and showed me better routes I could take. They up-sold me on a mirror and a saddle bag. I didn't even know I needed these things, but I really treasure having them now that I've used them. I'm sure me spending a lot of money helped, but they also seem to get very busy here. I get the sense that some of the negative reviews here are hitting this issue. You may go in sometimes, and they'll have a line of people. But they don't rush through people and do a poor job just because others are waiting. They make sure everyone is happy before they move on. They spend time with people, and they take the time to do a good job. I appreciate that, and I appreciate Phat Tire.

They provide and awesome experience. The store is clean well laid out and the staff is very…read moreknowledgeable about bikes and the trails around the shop. Highly recommended!!!!

TLDR; currently the best bicycle shop in the Joplin area. THEY CAN SHIP BIKES, DIRECTLY…read more Even though this shop has moved many times since they opened, it has continued to suit my needs well. After purchasing my bike and gear from them many years ago, they have been great when the bike needed some tunes. Now, I do want to mentioned that I purchased a Specialized Tarmac from them, a mid-range road bike. I have put many miles on the bike ever since! Here recently, I needed to ship the bike to San Francisco for a few months while I lived out there, they took great care of me and did the whole shipping process to get it to the other shop I used in SF. Once I came back and shipped the bike back, they were all very helpful in getting the bike back on the road. Highly recommended!

This store is very knowledgeable and friendly. I use their services exclusively in Joplin.read more