We popped in here briefly looking for my rental and were redirected to the rental shop a few blocks…read moreaway. This location is retail and repairs. After returning my rental a few days later, we were able to get a quick clean/minor service for my buddy's bike. It was mostly just in need of a cleaning and little bit of lune but they were quick and kind about it. Reasonably priced. We also picked up a few things for the remainder of the rides this trip. Highly recommend and we will return!

My go-to for any service that needs to be done on my bikes. Phenomenal customer service - I see…read moreevidence of that while visiting the store and in my own experience. Latest example was replacing my cleats on my road shoes - the bolts were seized and beyond my ability. However, a big shout out to George for completely taking care of me and going absolutely above and beyond. Thank you!!

took two bikes in (trek slash high pivot, and trek top fuel). I was expecting to leave both bikes…read moreat the shop. the slash needed a bushing repair and the top fuel needed its cranks removed. both were done in an extremely professional and efficient manner. less than an hour both repairs on the spot at a great price. can't recommend them enough! Everyone on Staff was extremely friendly aswell.

This is NOT roadie shop, not one road bike in the place. Clothing parts and accessories were too…read moreplentiful but im sure they order whatever you want. They are the typical bike shop stand offish type but are helpful if they feel you have an idea of what you are talking about.

I want to give a huge shoutout to an awesome local business BISON BIKES in Bella Vista, AR. I…read morerecently stopped by hoping to buy a bike and the owner went above and beyond helping me with advice, knowledge, and genuine care. In the end I had to order online because the brand didn't have inventory at his store and would not get it in the timeframe I needed, but I really wish I could have purchased it there. If you're in the market for anything bike-related, I highly recommend stopping by and supporting BISON BIKES! The owner is awesome, exactly the kind of business we should all try to support whenever we can.

Excellent customer service! Kendall went above and beyond to help meet our needs. Great service…read moreafter the sale as well. He truly is a one stop shop. If he doesn't have it then he can get it. Today was our 3rd Aventon e-bike!

Definitely excellent customer service each and every time I've been in. Trey was super helpful and…read moreknowledgeable. He went above and beyond to ensure I found the perfect bike for my needs, wants, and budget. This is what customer service should look like. Thank you Trey and Gearhead staff for making me feel welcome.

Every time we go to Bentonville I call and rent a ebike from this shop for my wife…read more They make it so easy, call put down a deposit, go in to pick it up and they set the suspension to your weight and off u go! Drop of takes 2 minutes and your done... Great bunch of people to deal with

I had a great experience. Bike was tuned and ready to go. It was nice to have the ability to ride…read moreout straight from the rental shop.

A friend of mine and myself rented bikes from this place and wish that I hadn't. The bikes were…read moredirty when we picked them up and that should have been an indication of things to come but we were excited to hit the trails. We paid extra for premium e-bikes and they were trash, the first day the front chainring came off my friends bike and that caused the chain to break, we had to wait for the shop to come out and fix it. Both bikes had bald tires that made riding very sketchy and dangerous. On the second day I got a flat and I am glad we had a spare tube with us because all the sealant was dried up. Also the motors kept overheating and we had to constantly stop. And don't even ask about the noise the bikes made, lube and check the bearings, it was absolutely a horrible riding experience. When we returned the bikes I was supposedly given a $160 refund that never showed back up on my card. When I told them about the tires they didn't care and just put the bikes back for the next sucker to rent, people are going to get hurt from these heaps. Do yourself a favor and find another company to rent from!

Nice bikes. Nice bike people. Nice shop dogs!…read more Great place to chat about bikes and trails. Rentals, demos, gear. Cool interactive map wall. Grab a coffee from next door and check them out!

From the owner: Specialized Bentonville is a catered Demo/Rental center…read more Reservations can be made at specializedbentonville.com Sales and Service are not offered at this location. Please contact any local Specialized full service retailer for Sales & Service or give us a call for recommendations.

Very nice staff - smooth transaction and loved biking on the awesome trails- highly recommend for…read moreyour biking needs!

Went on Sunday morning, so the bike trail wouldn't be so crowded. Went up the bikable Ledger…read morebuilding then took the paved bike trail north all the way to the state line by Bellavista Lake! Did all that in two hours with five of us and it was so worth it.

Huge thanks to Joe and the crew at Bike Shop Joe's for helping me put together my new gravel bike…read more I came in with a fairly specific budget, and they took the time to work with me and figure out how to get everything I wanted without exceeding it. They gave me just honest advice and were very patient as I figured out the details. I couldn't be happier with the end result. I must have had a stupid grin on my face throughout my first ride. I highly recommend Joe's. Especially if you want to customize your build.

Taken my bikes here a couple of times as a beginner. They were very patient with me and taught me…read morequite a few things. Always very friends and helpful! I even thought I had an issue once when there was a minor tweak and they didn't charge me. Great! Highly recommend

Rented 3 e-bikes for 4 hours. Bikes were clean, well maintained and so comfy. Went all over…read moreBentonville! Excellent way to spend a day and get to know this town. Signage is difficult. Look for OZ suspensions currently. Recommend calling ahead for reservations.

Had the best experience renting electric mountain bikes from here! The staff was very friendly and…read moreknowledgeable. Fair price for the high quality bike and one day rental. It was our first time in Bentonville and they gave multiple recommendations of which parks to start at, suggested trails, cool points of interest to find in the parks, and restaurants around town for a good post-ride meal. We will definitely be renting from here when we return!

Overpriced beverages, entitled staff, okay decor. Nothing special at all about this place. Hipster…read moretype place, no table service, you order at the bar and bring your own drinks to the table. I tipped 25% regardless and didn't get a thank you, smile or any acknowledgment whatsoever.