If you are looking for a nursing/rehabilitation center for a loved one Trellis Chino seems to be a…read moregreat place. We had to find a place fast for my mother in law after her surgery and Trellis kindly accommodated her and our family. New facility, literally walking distance to Chino Valley Medical Hospital. Safe neighborhood, easy access location - very close to the 60 freeway. Facility is big and very clean, nurses are attentive and rehabilitation center looks excellent. Daily rehabilitation with patients and very good food service. My mother in law has her own private suite room with a window and the bathroom that is very big. So far she is very happy in this place and I definitely recommend. Date of visit March 2023

DO NOT TRUST THIS FACILITY WITH YOUR LOVED ONE. If your…read moreloved one needs professional medical care after a hospital stay, please think very carefully before choosing this facility. While the building looks nice and the rooms are private, that is where the positives end. In our experience, the medical oversight was deeply concerning. The physician refused to adjust treatment plans despite clear and ongoing signs of decline. Even as our loved one showed both objective and obvious symptoms worsening over time, no meaningful changes were made. There appeared to be a lack of proper assessments, and when serious issues were identified -- primarily because family members insisted on testing -- there was little urgency or corrective action. Staff did not consistently follow orders and did not seem to recognize signs of medical decline. Concerns raised by family were often minimized. For three days we requested that our loved one be transferred to the ER due to significant changes in mental status and severe migraine symptoms. The physician refused. When EMS was finally called, emergency personnel immediately recognized the seriousness of her condition. We had to sign a waiver to transfer her to a hospital 20 minutes away because she was considered unstable -- yet staff at the facility continued to say she was "fine." Within days of transfer, her condition deteriorated to the point where she could not speak or swallow and became nearly unresponsive. We were preparing funeral arrangements. She later described experiencing severe hallucinations and believing she was in hell. It was profoundly traumatic for her and our entire family. We also discovered she was not receiving the correct dosage of a critical medication that had been ordered by her previous facility. This likely contributed significantly to her decline. Had we left her there even one more day, we firmly believe she would not have survived. Our loved one had none of these issues prior to admission to this facility, and since receiving proper hospital care and being restored to her previous treatment plan, these issues have resolved. We will be filing formal complaints with the appropriate medical and licensing boards. In our opinion, this facility is not equipped to safely manage medically complex post-acute patients. If your loved one only needs stable rehabilitation, it may be adequate. But if they require close medical monitoring, I strongly urge you to consider other options. Our family went through an avoidable nightmare. Please advocate aggressively for your loved ones.

It's as if Dr. Karim has a magic orthopedic wand handed down from God himself…read more This place is where exemplary customer service meets physical therapy that should only be provided to the likes of Shohei Ohtani and Cristiano Ronaldo. I came in with shoulder pain looking for answers, and after seeing Dr. Karim I feel like winning the lottery would be a distant second in terms of such luck. With a hospitable tone that could put a screaming baby down and equipment that is literally used by the Los Angeles Dodgers - I can only recommend this to anyone with a brain. Incredible experience I can't wait to go back.

Their therapist are great , their customer service and phone has lots to be desired. Their phone…read moreis always busy! You leave messages and the either call you very later or never call you back ; I feel like I have to beg to been seen. Kaiser send me here but oh boy they are so careless about getting back to you .

My father suffered a severe stroke that left him unable to walk and greatly affected his memory …read more The team at PVCC provided excellent care for 6 months. My father is now able to walk again with the therapy that was provided. During all my visits , phone calls , emails and multiple meetings to aide my father the entire team proved themselves kind, professional and very patient towards my dad and my family. Thank you again Itzel

My family had a very difficult experience with Pomona Vista Rehabilitation Center. My mother was…read moreplaced there following hospitalization and required very specific medical care, including strict dietary restrictions related to a feeding tube and recent surgery. Unfortunately, there were serious communication and care concerns during her stay. Despite repeated efforts to inform staff about her medical restrictions, she was given food that she was not supposed to have. This led to complications, including her feeding tube becoming dislodged and requiring an emergency hospital visit. Even after the hospital provided updated instructions, it felt like important information was still not being clearly documented or followed. In addition to the medical concerns, it was very difficult to get timely responses from staff, and we often felt that our concerns were not taken seriously. This created a great deal of stress and worry for our family during an already challenging time. We ultimately requested a transfer to another facility closer to home so we could better advocate for her care. I strongly encourage families to stay very involved, ask detailed questions, and closely monitor care plans if their loved one is placed here. I am sharing this experience so that other families can be informed and prepared.

This review is strictly concerning the dining facility for the residents. I periodically visit my…read moremother-in-law who lives at this property and we usually always go to lunch. I visit her once a month (or so) and we have gone to the resident dining maybe twenty times. From the first time I was shocked by the quality of the food. My first time I was expecting an old-school cafeteria-style food service with metal trays and food slopped onto the plate. This was completely different. The food was shockingly good, and the meal of the day (lunch) always has a soup, a main meal and a dessert. It's not overly fancy but the food in actually really tasty and they give you good size portions. The staff are very attentive and polite and the experience is a very pleasant dining experience. Today we had garden vegetable soup along with pot roast, scalloped potatoes and peas, with apple pie for dessert. The pot roast was excellent and the potatoes were exceptional. You know the food is good when the head chef/manager of food service is there talking with residents to make sure she gets feedback concerning the food that she prepared. Currently the dining area in being remodeled and should be done by the end of this year. So, the dining area currently is less then amazing, and what they can offer is limited. I'm looking forward to the new dining experience once they have their grand opening later this year.

They have a great chef... Joanne Ochoa..... We just had a delicious Father's Day lunch.. The best…read moreever!!

My mom spent about 2 months at CMCC. This facility is filled with caring cnas and lvns at nursing…read morestation 2. They have worked here for a long time and know what they are doing. The RN evaluator is also caring, friendly and very capable. If family is involved and communicates they are willing to work with you for the care of the patient. The housekeeping staff is friendly and kind and always want to help. My mom needed doctor appointments and transportation and this was all arranged by the hardworking social worker. She handles the care meetings and coordinates care as if she was a case manager. She handles the hair salon and even additional nursing attention as needed. She walks around and checks in on patients. At discharge she handled all the needed items for home care and worked hard to advocate for my mom. Admission staff was awesome. They were very welcoming and made sure she had coverage with her insurance. They are great to work with. The doctor that oversees the facility was not easy to communicate to in part due to her availability. She is a full time doctor seeing patients in her office during the day. She made an effort to call back after hours but my own schedule also got in the way. It would be best if the doc attended the care meetings upon admission so goals and care can be discussed clearly. It was difficult to pinpoint care plans. Staff would send message to doc that family want to discuss care and it was hard to receive info back quickly or at all. Maybe if the doc was present at limited but fixed hours on site it would help. PT/OT was good and made an honest and persistent effort to assist recovery. It helps if family is involved and asks questions regularly. My mom was independent prior to her medical issue so the goal was set to return her as close to that as possible. You have to make it known to them where she was before very clearly. Otherwise she may be released too early and becomes a fall risk. The food staff is very nice and concerned. They made an effort to give her Greek yogurt often for her digestion. The food is otherwise not very tasty or presentable and comes from the main facility. I'm sure the quality in Claremjnt Manor assisted living is better than in the rehab unit. My mom ate mostly in her room and so could not ask for extra items from the kitchen as those in the dining room. The dining room was filled with behabing persons that need assistance eating and this was hard to see for her to see while eating. She is a social person otherwise. I would definitely recommend this facility. They have helped her recover through 4 events in the past year and a half. No place is perfect but Claremont manor care center does a great job. They want to help and truly care. We are lucky to have them in Claremont.

I would like to thank the entire team at Claremont Manor Care Center for the care they provided my…read moremom while she was there nearly 2 years. It gives me comfort knowing that she was well cared for and loved by many of the staff members that provided care to her.

I've been to three different physical therapy programs over the past 10 years and I am absolutely…read morefloored every time I leave Casa Colina. Every time I leave Allie, Rachel, and Sarah have put a (correctly postured) skip back in my step. I'm feel so HOPEFUL for my pain relief. They know so much about hyper mobility. They are asking questions that, even in my most desperate moments of researching my symptoms, I haven't thought about. I'm just blown away. They are so kind, knowledgeable, validating, and supportive. So grateful. Lisa at the front desk has gone out of her way to assist squaring away referral issues that were caused from my dr office. They weren't even her mistakes and over the months long issue she she stayed late, spoke on the phone, and grabbed me out in line to ensure she could be the one to work on my issue since she knew the most, to ensure I got the necessary appointments. Just absolutely blown away by this place. Idk if this makes any sense, I'm in the parking lot after only my fourth appointment, but if you are struggling with chronic pain stemming from hypermobility, this is your place.

I am very disappointed with my experience at the Casa Colina Physician's Clinic. I arrived on time…read morefor my scheduled appointment, yet I was left waiting for approximately 40 minutes before being seen. What makes this especially frustrating is the double standard. Patients are expected to arrive on time, and if a patient were 40 minutes late, the appointment would likely be canceled or need to be rescheduled. However, when the physician's clinic is running 40 minutes behind, the patient is simply expected to wait. I understand that unexpected delays can happen in a physician's office, but 40 minutes is a significant amount of time, and patients' schedules should be respected as well. At a minimum, patients should be informed when there is a substantial delay and given an estimated wait time. Casa Colina Physician's Clinic should hold itself to the same standard of punctuality and respect for time that it expects from its patients.

Very good the staff is extremely professional quality of care is very good. I have nothing bad to…read moresay about them. Everyone is extremely professional and they are extremely kind 10 out of 10.

Both of my parents have been here. I've had great experiences with Stephanie and the team. It's…read morenever easy when this happens. I always found Stephanie, the doctors and the nurses highly responsive. My dad is now in assisted living and still tells me how great Palm Terrace was for him. He still says their Bingo is better.

Friendly staff and great service. The team was helpful in answering all my questions and giving…read moreadvice on exercises to help releve my pain.

Dr. James and Brian have been very helpful in my recovery. I got into a car accident and started to…read moreexperience a lot of pain. The adjustments and massages have made me feel better as I continue to receive treatment. All of the staff members are really nice and friendly. Parking is easy since the clinic is located in a plaza. It's convenient for me because it's close to my work and with their hours, I'm able to come after.

My niece has been a client at this facility for about 60 days. I find this home for her very…read morecomforting. When I visit I find her neat and well cared for. This is extremely important to me! At other facilities we did not find this care. The owner is very hands-on and very professional, as well as all the staff he has hired. I find everyone in great moods and very helpful and knowledgeable. I would highly recommend this home for a loved one to be cared for. Personally I have worked in facilities and I find this a wonderful place for my niece whom love dearly!

I can't tell you how much we appreciate this facility. We are ever so grateful. They are a team of…read moremedical professionals that are a family within themselves & they make their patients & their families feel like family as well. They truly have their heart in their job, without sacrificing true professionalism. Our son was never once given up on & because of them, & God, he WILL thrive. We live 3,000 miles away & visit often but when we're gone from our son we never have to worry. LOVE THEM.

Love Kathy Spencer! She is the bestest PT! I was hit by a car while running, Jan 2025. Broke my…read moreleft hand and right leg surgery on meniscus, added a plate at tibia, and bone grafting. Quiet an emotional journey. Kathy is compassionate and challenged me the way I want to, to get back to running again. I'm 13 weeks post op, ortjopedic just released me from my brace and crutches. Kathy has me walking and strengthening to get me bck. I still have 6 more weeks until my next Orthopedic appt, haven't been released from them yet ... or to run, but Kathy is gonna get me there. I trust her to get me there! My son is a runner and also going to Kathy for PT. Big improvement for him after tendinitis. We are so thankful to Kathy!!! ‍

Had a selection of physical therapy places to choose from. After countless reviews. I picked…read moreAdvantage Rehabilitation based on the other Yelp reviewers and they were right. This is my sixth session with Kathy Spencer and I am still pleased with how my therapy is going. She explained how thing work especially with my injury. This is best rehabilitation I have experienced in a while. Previous therapies does not come near this professionalism. This facility maybe small but clean and watching the other trainers, they seem to be too. I've been to "mills" where they just do the minimal and give me written instructions on what to do. The exercises here actually makes more sense with my knee injury and muscle wasting. She is helping to gain both function back.