Both the food and the service were just bad. I went with my sister thinking it would at least be decent since this plaza is always packed with people but unfortunately Ghawar was a major disappointment. We ordered sandwiches and the menu doesn't describe if any veggies are included with it (mine literally only had beef and hummus or something while my sister's chicken sandwich had some veggies). I wanted Arayes but they were apparently "out". My fries had no salt so I had to add salt to them myself. The meat wasn't tender and very chewy. The waitress never once checked in on us to see if we needed some more water or anything else. After we finished eating, we waited for a significant amount of time to see if she would bring the check but she didn't, so I started to stand up to see if I needed to pay at the counter and then she noticed me and mouthed something about the check so I sat back down to wait for the check. When she finally came over for payment, my sister noticed that she made a face because of my low tip. FYI I typically tip 25-30% if a server does the bare minimum of checking in after food is served or refilling water so I'm not the type to ever tip such a low amount, but when you don't even do the bare minimum, that's what happens. There was absolutely no language barrier and the waitress was clearly not a new employee so there was no excuse for her inattentive behavior, especially when business was so slow. Needless to say, we will not return to this restaurant. If you want better food and service, I recommend going to Rosenheim in Ybor city. read more