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    Gettel Toyota Ocala

    2.5 (191 reviews)
    Closed 11:00 am - 6:00 pm
    Updated 2 months ago

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    Final picture of the new car ... Camry SE CPO
    Patrick J.

    Amanda was our "salesman" and she was fantastic, low pressure, very knowledgeable and very good to work with when buying a car.

    Dianna B.

    Since ive moved from Tarpon, I needed to get my car sefviced, so I found Gettel toyota, made an incredibly easy appointment and showed up. They were fast to get me in, and handled what needed to be done. I got 4 new tires, balanced and rotated, my oil changed . I was in 1;30 and out by 4pm, and my purple pony runs better today.

    Purchased 10/11/2025.  Michael F - great salesman.
    Denise K.

    Sales rep: Michael F. Ask for him. He is terrific! Actually listened to my needs and exceeded my wants. Had cars brought out for me to review. The one that caught my attention was a Prius V SUV. Looked great and drove fantastically (previously owned a hybrid so knew what to expect). When Michael showed ne the complte list of service records for this car, I knew it was meant to be mine. Bought the car and Michael drove it home for me (I had a rental). No stress, no pressure. Easy purchase transaction. I would say my experience with Michael at Gettle Toyota was as flawless experience at dealership as a used car buyer could hope for.

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    1 month ago

    Thank you to dany for being very helpful and for explaining the check in process and for thank you to Dominic the glass salesman

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    1 month ago

    isiah was who assisted me today and he was so polite and very professional. WOuld recommend him to anyone

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    1 month ago

    Salesman did not push us, got what we wanted and are enjoying our Grand Hylander Hybrid very much. Thank you Calvin.

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    2 months ago

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    9 months ago

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    3 months ago

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    3 months ago

    Timely maintenance with a nice waiting area. Very convenient with good communication on the process and costs.

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    9 months ago

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    7 months ago

    Staff was polite and service was swift! Will definitely be taking my car back as needed! Very welcoming.

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    1 year ago

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    11 months ago

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    1 year ago

    Gettle Toyota Ocala gave me a full refund and renewed my confidence in the dealership.

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    4 years ago

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    2 years ago

    Had an awesome turn around here at DeLuca Toyota, very impressed. Thank you for the awesome customer service.

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    Review Highlights - Gettel Toyota Ocala

    job well done DeLuca Toyota and Tracey at service, and van driver that I don't know your name but great job..

    Mentioned in 33 reviews

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    Baseline Auto Sales - Signage-2015

    Baseline Auto Sales

    (4 reviews)

    I hate car buying, I spent 4 days on Rt 200 at the big dealerships looking to buy a car , so…read morefrustrating them playing games, adding $$$ after hours of negotiations , ( also we will add $1000 if you pay cash because you aren't using our loan service ) and you must buy this extra warranty etc on the Sunday I accidentally pulled into the wrong small car lot looking for a car I had seen advertised ( it was a mile up the road ) I saw Baseline had a nice car and started talking to the salesman, what a nice guy, no pressure answered all of my questions, showed me the car fax report, no extra for paying cash I researched the car and it was a good price 2019 with only 36,000 on the clock, gave me double for my trade than the big dealers offered. VERY HAPPY PURCHASE, I'll be back

    This business sold my 68 year old mother an older Toyota and charged her $10,500 for a car she…read morecould have bought for $7000. (Kelly blue book) I moved in with my mother about 3 months after she purchased the car. We noticed that the car was leaking when it rained, the seat belt did not work on the back right side. I asked my mom to call the dealer but she is elderly and procrastinates, so she never followed through. Unfortunately, I did not get involved until a year later. I called the dealership and explained the situation. I masked mom to take some form of responsibility, that I felt he overcharged my mom and that he sold her a car that was not functional. He called me "unreasonable" and offered no help, claiming that we waited too long. His tone was condescending and he was anything but empathetic. So, here I am, letting you know that this place will take you for a ride if you let them. They clearly took advantage of an elderly woman, which is criminal, in my book, and they most certainly lack professional communication skills. I do not recommend.

    Phillips Chrysler Jeep Dodge RAM - Yeah

    Phillips Chrysler Jeep Dodge RAM

    (99 reviews)

    First time coming here since I moved. I will say I was not impressed with the service check in. It…read morewas my first time coming in for a reason. I made an appointment, and yes like most dealerships that didn't maybe! I was excited when the service guy I finally talked to said they have a shuttle. Ok, I'm game hey take me home I don't need to sit and watch for 2 hours. 1.5 hours later shuttle driver is in his way, he was stuck at the bank...not for a customer he just needed to go to the bank. Another customer waiting for shuttle as well....they forgot me but I was watching. So finally in the shuttle. You're not getting 5 stars but man this shuttle driver was kinda rude, but end of ride he's a local Gabe me so much history and turned out to be a great drop off! Service department not so much! So 5 stars.....cute little native Summerfield driver 5 stars Jeep Dealership service ZERO stars. Having a bad ass extended warranty 5 stars Being asked to accept text messages...when I thought it was about service....Zero stars Miki it was all a sales pitch. Give ya 5 for effort = ZERO because you made it seem like about my Jeep being serviced. But we both know it was a sales pitch. Hey go for it....need a softer sales approach. ZERO stars. So in case your wondering why 3 stars. It wasn't all bad wasn't very good either.

    This review is based solely on our personal experience with Ken & Linda Phillips "Phillip's CJDR"…read morein Ocala FL. I will preface by stating that I have spent my entire nearly 50 year career in the Auto Industry. With this in mind I originally reached out directly to John Cherry (GM) via email as I wanted to be introduced to the proper team member without too much hassle. Although not hearing back directly from John Cherry I was contacted by a Very Nice Gentleman Dale Coleman. Dale and I had a short but nice chat regarding what I was looking for. Dale connected me with Jessica Stevenson, Also very nice. Jessica described the vehicle after looking it over. Over the next week or so with a bit of negotiation we did agree to purchase vehicle and Jessica agreed to deliver it to our home in the Village's as we weren't expecting to be in Florida until March. Prior to flying in to Florida Jessica phoned to mention she now had the Tag for the vehicle, I told her that I was actually coming earlier than March and to overnight it to us in Florida on Feb 3rd. It wasn't until obtaining screws for tag that I got in and drove vehicle for the first time on the 5th of Feb. Upon pulling it out of garage and rolling for about 2 houses up our street I noticed that Transmission was whining. I immediately reached out to speak with Jessica and the first thing Jessica said was maybe it is cold, Maybe it's because it had sat 2 months before arriving... I said to Jessica that based on my years in auto industry I thought there was a serious issue. Jessica said there was nothing wrong with it but if I was concerned I could take it to Phillips Toyota to inspect as there was still a month left on warranty. I decided that was a great idea and immediately took it and checked it in with Melanie (Service Attendant). After having both the Shop Foreman and Tech drive it Melanie stated Transmission needed to be replaced at a cost of $7900. I then spoke again with Jessica who told me to call Jim Garvin and he'll work with Melanie at Phillips Toyota. After a week or so of frustration feeling as though I was being put off I made it clear to Melanie that I needed something to happen. The Vehicle has now been at Phillips Toyota since my arrival in Florida and have been told there is no transmission available, That it is on back order with No ETA. I bought the vehicle months ahead of our arrival and after being here a month still no vehicle. I decided to reach out again to John Cherry to voice my concern and dissatisfaction. John had Dale Coleman touch base with me and again Dale was very nice but said Brian Baker would call me on Monday and discuss buying the vehicle back as I had mentioned being something I felt entitled to ask for. Clearly this serious issue was missed when inspected before vehicle was advertised. Unfortunately Brian Baker should not be allowed to handle After sales concerns such as this. Brian mentioned that after he spoke with John Cherry, John told him to step up as if he were trying hard to make a deal and give me a good offer to buy back the unit. Keep in mind I just bought this vehicle in good faith that as advertised it was inspected and certified. I handed over $19300 in good faith that vehicle was inspected and then Brian tells me Phillip's will give me $13000 in return. Brian stressed with me several times that he thought this was a fair solution. Consider hearing that after arriving in Florida expecting to have a good vehicle. Only driving I did upon arrival with vehicle was back to Phillip's, That is where vehicle continues to sit with No ETA on Repair to make it a worthy vehicle. Needless to say our first Florida experience is with Phillips and Brian Baker. Unfortunately my only solution is to wait with no ETA from Toyota for a transmission that was bad from the start and missed by Phillips Chrysler in Ocala. Who knows when I'll have the vehicle we negotiated for. I think it's safe to say Phillips will NOT be recommended or our go to moving forward.

    Jenkins Subaru of Ocala

    Jenkins Subaru of Ocala

    (17 reviews)

    Our sales associate Nic went above and beyond to get us to the price and payment we were…read morecomfortable with. Everyone was friendly and very supportive of our military and veterans. Highly recommend this dealership!!

    * Autotrader bait-and-switch: Car listed around $27K, magically became ~$34K after fees…read more * Dealer fees: ~$1,200 " pre-delivery fee" that was nothing but profit to the dealership, anywhere large Subaru dealership it's like $95. * Markup nonsense: Acted like removing bogus fees was them "doing me a favor" * Sales behavior: Salesman went to lunch mid-deal and dumped me on a rude, dismissive manager * Manager issues: * Couldn't communicate * Didn't know what trim he was even talking about * Threw out random numbers and claimed I wanted "$15K off" when I clearly didn't, I mentioned a lower price from the listed price meaning their real listing price is $34k * Negotiation: * Would not counteroffer only said "we could take off the certification" which is their warranty. Then the car would be $32,000 exactly what their price was before their "discount" * Wouldn't take even $1 off * Car condition: * Listed car was a loaner * Actively being driven while we were "negotiating" * Would come back with more miles and possible damage, Manager then dismissed what I said and told me if I don't want a used car then I should get a new one. The 2025 car had 5,800 miles... plus more once it's brought back. So I think there should be talk about the price, even $100 off, but nope. * Appointment wasted: Car wasn't even properly available despite scheduling ahead * Outcome: Walked out * Comparison: Went to a Subaru dealer in Orlando * Zero dealer fees * Saved ~$2,000+ * Free roof rack included * Professional, straightforward experience * Final takeaway: One dealership played games and wasted time only talked about the interior that you can learn from any YouTube video; the other earned the sale by being honest and transparent and told me much more about the car, even the engine.

    Sullivan Cadillac - Sullivan Cadillac

    Sullivan Cadillac

    (35 reviews)

    I bought my Pacifica from Joey Frampton on line. The transaction was smooth and flawless. Since I…read morehad to travel 4 hours to pick up the car I asked that he have everything ready for me to sign and return home. When I got there he had it all together, I bet I was back on the road in 15 minutes. I would not hesitate to deal with Joey again. Thanks

    Headline: $150k ESCALADE GUTTED AT 4,700 MILES - LIES & ZERO SUPPORT FOR LOYAL CUSTOMER…read more The Bottom Line: If you expect the "Premium" service Cadillac promises for its $150k flagship, stay far away from Sullivan Cadillac. In the last year, I have purchased two flagship GM vehicles, spending nearly $250,000, and this is the treatment I receive in return. AVOID THIS DEALERSHIP AT ALL COSTS if you value your money, your time, and the integrity of your vehicle. The Failure & Substantial Impairment: My 2025 Escalade has only 4,700 miles and is currently sitting in pieces after a catastrophic electrical failure where both AC screens and control displays were flickering and failing, leaving me with no way to control the vehicle. Following GM Engineering, the dealer gutted the entire front dash and interior to replace the wiring harness. The repair failed. They are now "guessing" with an entire radio assembly on an indefinite backorder. This invasive teardown has substantially impaired the structural integrity, safety, and future resale value of my asset. Management & Service Misconduct: * Edwin Mejia (Service Advisor): Beyond dismissive with a consistently negative attitude. I am the one constantly chasing him for updates. Most critically, Edwin explicitly lied to buy time, claiming the wiring harness was being replaced following a "software update"--only to admit later that no such update even exists for this car. He had no loaner available on Day 1 and has never reached back out to provide one, leaving me stranded for 8 days (and counting) in direct violation of Cadillac's warranty. * Richard Gruber (General Manager): I escalated this directly to the GM to get real answers and see if this unprofessional attitude would change. Everything has remained exactly the same. There is a total lack of accountability for a high-value, loyal customer. The Result: A gutted $150k vehicle and zero respect for a client who has invested a quarter-million dollars in GM products this year. Do not trust Sullivan Cadillac with your investment.

    Gettel Toyota Ocala - car_dealers - Updated May 2026

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