To the crew that transported my mother to Blacksburg today, kudos to you all. She arrived in a…read morevery pleasant mood. You all were kind, courteous, and reassuring from the start. Thank you so much for the compassion you showed! The family thanks you!

I live up a flight of 18 stairs, and I'd had foot surgery, so I needed someone who could get me up…read moreand down those stairs. I called ahead and made reservations for the trip home from the hospital, and then for two round trips for follow-up appointments. I made sure to tell them about the foot situation and the 18 stairs. The trip home from the hospital went off without a hitch. However, the first follow-up trip was a disaster. I had called that morning to confirm my reservation. Since they had worked with me before, had my address, and knew about the stairs, I thought they would have kept this information in the notes. Well, for whatever reason, the crew arrived at my home without the equipment needed to get me up the stairs. They went back to get this equipment, and I tried three times (unsuccessfully) to contact the doctor's office. The crew also tried unsuccessfully to contact the doctor's office. This part is the fault of the doctor's office, since they never answer their f'ing phone. The crew did get me to the doctor's office....only for me to be told upon arriving that the doctor had left for the day. Hospital to Home goofed by not having the equipment ready; and the doctor's office goofed by never frigging answering their phone. I don't think I should have to pay the doctor's office for the missed appointment. And I think Hospital to Home should at least give me a hefty discount for this wasted trip. ---------------- In the interest of fairness, I am providing this update. I was contacted by Hospital to Home, and we discussed what could be done to rectify the matter. I was issued a refund for the charge made for the botched service, and a note was included in my file addressing the need for special equipment to navigate the stairs. I would like to commend Hospital to Home for this gracious resolution, and good service.

I was able to go on a ride along with one of the teams at TVRS the other day. These people are all…read morewell trained volunteers who spend their time off of their paying jobs to help others in need of medical attention. We went on several calls that day and took the patients to various hospitals in the area. I could tell the EMT's were very caring and well trained. My hat's off to the outstanding members of TVRS!

First off , I'm in a wheelchair and have had a nightmare with quite a few different transportation…read morecompanies not showing up , picking me up an hour+ after my appointment has ended , or just plain rude.. Fortunately one of the other transport companies didn't show up to pick me up for an appointment and someone in the facility I'm in called ASH transport and they sent someone at a moments notice to come pick me up.. They did & got me to my appointment early and was there within 10 minutes after my appointment let out.. Its been a godsend to have finally had a good transportation experience, I told the facility I'm currently living at that I only want ASH to pick me up.. I've had a bunch of dental appointments lately and I've used them and will only use them from now on.. Friendly , always on time , clean vehicle, no non sense experience.. Find out for yourself their legit.. A+ service Thank you ASH transport -Travis From Forest Hill Health and Rehab

ASH TRANSPORT Is a professional and reliable transportation service we them for our resident. They…read morehave excellent rates and customer service suppor. We will definitely use them here on out for our residents.

Heaven forbid you question what they are doing and how you feel. If I show up on a Sunday I promise…read moreit's not for a damn cough. My kid had a high fever over 102.3 and all symptoms of strep and was my fourth kid!!!!! They couldn't push me out the door fast enough because it was negative but we have had false negative before and refused to treat her nasty looking throat.if your 25 and younger or a nurse practitioner with no kids get out of the pediatric care units

The scheduling of the appointment online was very simple. Received a text reminder about 30 minutes…read morebefore. Staff in the office from coming in to leaving were awesome and very friendly. The only complaint that I have is that we didn't get pulled into the exam room until 25 minutes past the scheduled time and didn't get seen by the provider until an hour after.

I have been a patient of Dr. Shah for many years. Dr. Shah has always given me nothing but the…read moremost optimal care. He takes the time to listen and really cares about your health and well being. This brand new office has a large and welcoming waiting room, short wait times and friendly and welcoming staff. I also think it is pretty cool that they offer a physician on call to avoid any dreaded trips to the emergency room. Dr. Shah and his practice come highly recommend by me!!

I've been coming here since I moved to the area, but lately, the experience has been disappointing…read more It is nearly impossible to get a sick visit at this home location, and I am constantly redirected elsewhere. Their technology is also a major hurdle; the check-in texts send you to forms that don't work, and their app doesn't actually facilitate insurance uploads or check-ins as promised. Combined with the high staff turnover, it's lost the reliability it once had. I'm hoping things get better soon.