As a returning customer , thank you for great service. You always go above and beyond to take care…read moreof my family member.

Ben is very courteous and took the best care getting my family member and family friend to and from…read morehis medical appointment today . I was so relieved by the professional service. I won't hesitate to hire him again when services for transport are needed . Thank you so much Ben for being a kind and dependable transporter. I highly recommend this driver.

I needed this service and used it before COVID. All worked…read morewell & timely for transportation to and from outpatient surgery. Pre pandemic 2019. Reason for 5 stars. Could not have asked for more. Calls made for same need recently have been vm only and no return call. Has the business changed ownership, business model or is it still open ?

I live up a flight of 18 stairs, and I'd had foot surgery, so I needed someone who could get me up…read moreand down those stairs. I called ahead and made reservations for the trip home from the hospital, and then for two round trips for follow-up appointments. I made sure to tell them about the foot situation and the 18 stairs. The trip home from the hospital went off without a hitch. However, the first follow-up trip was a disaster. I had called that morning to confirm my reservation. Since they had worked with me before, had my address, and knew about the stairs, I thought they would have kept this information in the notes. Well, for whatever reason, the crew arrived at my home without the equipment needed to get me up the stairs. They went back to get this equipment, and I tried three times (unsuccessfully) to contact the doctor's office. The crew also tried unsuccessfully to contact the doctor's office. This part is the fault of the doctor's office, since they never answer their f'ing phone. The crew did get me to the doctor's office....only for me to be told upon arriving that the doctor had left for the day. Hospital to Home goofed by not having the equipment ready; and the doctor's office goofed by never frigging answering their phone. I don't think I should have to pay the doctor's office for the missed appointment. And I think Hospital to Home should at least give me a hefty discount for this wasted trip. ---------------- In the interest of fairness, I am providing this update. I was contacted by Hospital to Home, and we discussed what could be done to rectify the matter. I was issued a refund for the charge made for the botched service, and a note was included in my file addressing the need for special equipment to navigate the stairs. I would like to commend Hospital to Home for this gracious resolution, and good service.

I want to thank the owners of HOSPITAL TO HOME for coming up with the most incredible business…read moremodel so full of compassion making the first concern taking care of people in need of their services I want to thank every employee driver anyone associated with HOSPITAL TO HOME. I felt like I won a war today. I wish I was speaking hyperbolically, but I knew I was not going to make it through this year if something didn't change and this was the first something , HOSPITAL TO HOME .I apologize to the people I rode with today because I was so excited. I was like an overstimulated child.. compared to the person I was last week who did not know how to make one more phone call begging for help too many times being verbally abused. Never knowing who was going to show up or if anyone was going to show . I experienced situations that just should not happen. I hope other companies look at this and realize the time has come for change and that people are dying if you don't get to your oncologist or your surgeon, your radiology chemo, testing, etc. your pharmacy to buy groceries sometimes you don't get to live or the consequences of your life are so catastrophic , you have no quality of life. People in these situations are already dealing with enough and all we're asking is to get from A to B safely and on time. . Everything we do and say in this life matters .

No, I don't recommend Orthovirginia. They are unemotional concerning their patients, to be refused…read morepain management because I owe a bill that I am making payments on and to tell it needs to be paid in full first before I could get a appointment. Unacceptable!

I have only used Van Go once. The service was excellent with a few exceptions. They showed up at…read moreprecisely the correct time and ushered me and my wheelchair from home to VCU dental school. They picked me up promptly when the appointment ended. My 'problems' were: 1) the cost: $100 2) they expected a check and had trouble accepting a credit/debit card I have been tempted to call them several other times, but the cost is prohibitive.

Shawn is fantastic. She's been our driver several times. Always professional, kind, amazingly…read moretireless, polite, and great care toward us. She navigates traffic and long trips that would be exhausting for me, effortlessly, very alert and driving flawlessly. Whenever I don't want to handle long drives or need medical care for something, she's the one we always contact and know we can count on. Take a bow!

From the first communication with Deb to the online reservation to the auto reminders and direct…read morecommunication from dispatch and Shawn, the driver--this was an excellent experience and very good value. Shawn was early, very professional, drove safely, and asked about needs. She was excellent and I would highly recommend this service!

I was able to go on a ride along with one of the teams at TVRS the other day. These people are all…read morewell trained volunteers who spend their time off of their paying jobs to help others in need of medical attention. We went on several calls that day and took the patients to various hospitals in the area. I could tell the EMT's were very caring and well trained. My hat's off to the outstanding members of TVRS!