As a returning customer , thank you for great service. You always go above and beyond to take care…read moreof my family member.

Ben Martin is the owner and driver for his wheelchair or stretcher van. His van is always spotless…read moreand the man who owns and drives the van is always promptly available for pick up to and from your appointments. Payments are easy via a credit card and a statement comes to your inbox (even paper copies are available). Ben is probably one of the nicest people you will ever meet. I have been riding with him, in my wheelchair, for quite some time now and I truly appreciate everything he does for me. He has taken me to the hospital and Doctors appointments as well as to get my hair cut. I have come to call him my friend! Thanks Ben for everything! Tim

The group is terrific my rating is because since the transfer to Bon Secor it is impossible to get…read morea person on the phone. PLEASE FIX this ISSUE so that we can go back to giving you the rating you deserve and not transferring our records somewhere else

This is a nice place to go if you have a cold or little aches and pains. The doctors and those…read morenurse practitioners who are doctors in a way too are very nice and friendly. I have been going there for a long time now. My only problem is once I get use to a certain doctor that I like, then they move somewhere else so I have to get use to another doctor. But other than that, it's okay.

I am extremely pleased with the response I recently received from Dr. Pendyal and her team. I was…read moreexperiencing a stiff neck with a lot of pain and unable to move my head up or done or sideways. I tried a number of OTC applications that were ineffective and was unable to take NSAIDs. Unable to drive I phoned in a request for a prescription to help me and was very pleased by the quick response I received by Dr. Pendyal. The weekend was fast approaching and the pain was constant, so I was concerned about getting the help I needed. The quick response was much appreciated giving me validation I had a good and caring primary care physician.

Great Drs. nurses and NPs and office staff! Dr. Blevins is wonderful and very patient.read more

I have been a patient of Dr. Rumki Banerjee for many years. In 2004 she associated with Centerwell…read moreto provide medical care for Seniors only. Dr. Banerjee is an excellent doctor however the front desk and back room are MORE THAN ATROCIOUS. They don't answer the phones, they don't return phone calls, the back room person blames the patient for her NOT getting messages. Has taken as many as 10 days for return calls to schedule an appointment. BE FOREWARNED

I have been a patient at the Brook Road office since it opened. the staff is always pleasant and…read morehelpful. i am very happy with Dr B. She listens and explains everything. I never feel rushed. I got my BFF going to see her and she is very happy as well.

Leisurely paced office. ...to a fault!…read more Phoning them is a guaranteed odyssey through a tedious recorded announcement with no off-ramps. Just waiting to pay a balance due raised my blood pressure. I said "Oh good Lord" when the human who eventually answered said I'd need to call a different number for that. Said human disconnected me and summarily dumped my call back. This was 4:10PM, Friday May 16th.

I was transferred from Dr.Cella to Dr.Mayfields. Lisa was extremely helpful, I do apologize to her…read morebecause I call the office a lot.she is very pleasant to speak to every time I call. The nurses and Dr.Mayfields are very passionate about the patient and really care what they do.

To the crew that transported my mother to Blacksburg today, kudos to you all. She arrived in a…read morevery pleasant mood. You all were kind, courteous, and reassuring from the start. Thank you so much for the compassion you showed! The family thanks you!

I live up a flight of 18 stairs, and I'd had foot surgery, so I needed someone who could get me up…read moreand down those stairs. I called ahead and made reservations for the trip home from the hospital, and then for two round trips for follow-up appointments. I made sure to tell them about the foot situation and the 18 stairs. The trip home from the hospital went off without a hitch. However, the first follow-up trip was a disaster. I had called that morning to confirm my reservation. Since they had worked with me before, had my address, and knew about the stairs, I thought they would have kept this information in the notes. Well, for whatever reason, the crew arrived at my home without the equipment needed to get me up the stairs. They went back to get this equipment, and I tried three times (unsuccessfully) to contact the doctor's office. The crew also tried unsuccessfully to contact the doctor's office. This part is the fault of the doctor's office, since they never answer their f'ing phone. The crew did get me to the doctor's office....only for me to be told upon arriving that the doctor had left for the day. Hospital to Home goofed by not having the equipment ready; and the doctor's office goofed by never frigging answering their phone. I don't think I should have to pay the doctor's office for the missed appointment. And I think Hospital to Home should at least give me a hefty discount for this wasted trip. ---------------- In the interest of fairness, I am providing this update. I was contacted by Hospital to Home, and we discussed what could be done to rectify the matter. I was issued a refund for the charge made for the botched service, and a note was included in my file addressing the need for special equipment to navigate the stairs. I would like to commend Hospital to Home for this gracious resolution, and good service.

This practice is the epitome of how a medical office should be run…read more The staff is genuinely pleasant. Scheduling and insurance are easy and convenient. Courtesy phone calls and text reminders are given before appointments. My visits have been both quick and thorough. Time is well managed and waiting areas are comfortable. Excellent Covid safety procedures still in place. Masking required. Office is clean and well-appointed. Equipment is state-of-the-art. Care is professional. Excellent care all-around.

Too rushed. No voicemail. Difficult to schedule or get in communication with. I do not recommend…read more All other reviews years old. Buyer beware.

I've tried to get an appointment for a solid year finally got in but with 11 minutes late…read more Apparently they don't take you if you're 10 minutes late and they will not reschedule a new patient. What!!!!!. If that's how they care about their patients I am so grateful. I am not seeing those doctors. Never heard of not rescheduling a new patient. Never heard of a grace period that short. Never heard of it being so difficult to get an appointment. And how do they know what I just went through to get here I went through hell to get here and I made it, but it wasn't good enough for them. What a bunch of jerks

Very nice, professionally managed practice. Large staff, but they are very friendly and…read morepersonable. Wait time for an appointment is minimal. Ample parking. Wish the waiting room had better chairs and magazines & charging stations.