I ordered three shirts for my nephews memorial service in May! When I returned home to Oklahoma and…read morewashed the shirts the lettering came off. I called and was told they would refund the money if I sent them back. I sent them back on June 6,2023 and never got a response from them! On August 1, 2023 I called and was told they were extremely busy but they would remake my shirts and get them shipped out, their excuse being they didn't have a way to communicate or contact me. However I paid with PayPal using my email, I called so they have my number and I reached out to them on Facebook, not to mention I included all my information when I returned the damaged items! Long story short we are now in October, 5 months after my initial order and I still do not have a refund or my merchandise! This has been a nightmare! The shirts were quoted $15 each, when I went to pick them up they were not ready. I asked if I could change the style of shirts since they were not made! The lady said yes it will be an additional cost, it went from $45 to $88! I waited for them to be made in 15 minutes I was told not to wash for 7 days! I'm not asking for anything I do not deserve! After waiting 5 months I believe they owe me a refund! Frustrating when I'm states away, because if I lived in California this matter would have been taken care of! Don't let my location give you a reason or excuse to jack me around! I want a refund!

Love this place! The family did such a great job on the baseball hats people were trying to buy…read morethem off our heads at the coast!!! I'll be bringing them more business, for sure!

Hands down the best customer service I've ever experienced. Huge shoutout to Thomas (owner) and…read moreIshh, who runs the embroidery -- both of them are awesome. Tommy truly loves what he does and it shows. He genuinely enjoys helping people, and I was honestly stunned by the level of customer service he provided. Ishh was just as solid -- great communication and made sure everything I wanted was exactly what got done. No guessing, no stress. I showed up last minute with no appointment and they still took me in and treated me like a priority. They really took care of me and made sure everything came out exactly how I wanted. You can tell their main goal is to help you and make sure you leave happy -- and that's exactly what they did. Don't think about it twice -- if you're looking for a spot for your company or personal stuff, this is the right place. First time here and definitely not my last. 5 stars all the way If you need quality work, hit them up: Thomas T. Nakazawa (Owner) (559) 431-1598 (559) 917-0679 www.stitchmastersfresno.com thomas@smfresno

Thomas and staff did an amazing job on my Tooth Bag for school. I am a teacher and he embroiders…read moreseveral bags for me that I use with my students. I have been working with him for about 20 years. He is always so friendly and treats customers like family. He goes above and beyond to help customers! Thank you Thomas!

possibly some of the most rude people I have ever run into - called very politiely to tell them…read moretheir email account had been hacked and was spamming me with PDF files.. lady told me off and hung up on me twice.. Frankly.. people are not trying to hurt you lady.. take a deep breath and try nice.. it works. * looking at the other reviews. maybe this is a thing..

I did business with Printasaurus for a couple of years with a specific salesmen. The salesmen moved…read moreon but we continued to do light business with them because they did a fine job in the past. Our experience as of late has been more than frustrating. The gal that answers the phone usually can't answer my question, so she put me on hold.....forever! The straw that broke the camels back was today. I've done work with many t-shirt/embroidery companies over the last two decades. One of the things I ask right off the bat is, "Do you share the artwork and EMB files (the ones they create when digitizing your logo) once the job is done. The previous salesmen said, "Of course". Legally, they are yours, you paid for them to be created. However, today I spoke with a salesmen from Printasaurus, I'll leave his name out of it, and he told me they don't share EMB files. He told me that if they charged me hundreds of dollars then they could share it with me. I want to clarify that anytime I've ever had a company digitize anything for me, they've always shared it, it's my file that I paid for. I can't help but feel that this salesmen is insecure about giving me the EMB file because he believes I'll just shop around to all the other embroidery shops in town and go with the cheapest one. To add insult to injury, he tried to give me a "Michael Scott School of Business" type business lesson. Unfortunately because of this experience I will not be doing business with them anymore.

Let me just tell you about Tom...He is always so patient & helpful. He has even went out of his way…read moreto whip me up a few last minute sweatshirts when I was in a pickle! I will continue to give him my business as long as I'm buying apparel for my company. Thank You!

A-Mark offers prompt service, reasonable prices, and they are flexible, even when you fail to be as…read moreorganized on your end as you intend to be, they are always helpful.

excellent service & turn over time! I've gotten shirts &…read morestickers made here & the quality was better than expected! the guys gave me so many options for printing, I will always come back & recommend this business. Thank you Solid Goods

From the owner: Solid Goods Print Co. is a mass printing company that offers a variety of printing services. We…read moretake pride in exception customer service and competitive pricing.

I called several print shops throughout town hoping to find someone to fullfill a single item…read moreorder. If they answered, each shop I called only took bulk orders, until Raven Brand Ink was recommended to me. Patrick was able to take my order and it was ready the same day! I am absolutely thrilled with the size, quality, color, and placement of the print in addition to the quality of the shirt. My order was perfect and the service was A+++++!

Print theory is the most legit. Best screen print, embroidery and whatever you want printed place I…read moreknow of. I'm picky with all my stuff and always have been, print theory met my standards and beyond. If you need anything trust me call print theory. Sarah and her crew will take care of you.

Amazing service! Very quick response, great prices and quick turn around. They even gave me a…read morebetter quote on t-shirts by adding 4 more which greatly lowered the price point. Highly recommend!