Dr. Belo is amazing! Even though she reviews your chart, she somehow remembers details from…read moreprevious visits and conversations we had a year ago. It really makes you feel like more than just another patient. The gentleman who does the eye testing (I unfortunately didn't catch his name) is always professional and makes the process quick and easy. Stephanie has been there since my first visit about 2-3 years ago, and she's consistently helpful and welcoming every time I come in. The whole team is friendly and makes the office feel comfortable even though they stay pretty busy. If you're looking for a great place for eye care, definitely make an appointment--and check out their newly remodeled store and updated equipment while you're there!

The staff is fabulous and always make it easy to make an appointment always friendly and always…read moregreet me with a smile!! Dr. Belo is my hero she is so in tune with me and my severe eye issues. She always explains what's going on and guides me in the right direction. Thank you so very much!

Rude staff. I asked for copy of eyeglass prescription for my wife…read more and lady acts like I'm asking for the glasses. She is curt and condescending. Not worth the drive from Merced. Incident occurred in November of 2024.

Very helpful and amazing. Staff will definitely recommend to family and friends. Took my…read moresix-year-old, and they had very much patience for her. Love it here

Actual eye exam is great. But, getting the frames and lens will not be getting here again and will…read morebe my last time. Certain worker makes you feel like she is doing you a favor and the business won't price match. With how everything is should be expected. Am sad to go but will be taking my eye care needs somewhere else.

Dr. Jeffrey Lee has been wonderful taking care of my entire family. His staff is very kind,…read morehelpful and attentive to your needs and questions.

I had previously used their urgent care and was pleasantly surprised. Short wait time, friendly…read moredoctor. Since I was looking for a new main doctor, I decided to choose one of theirs. Bad move. Wait list was 2 months for a new patient appointment. When I got there I checked in at 10:10am. At 12:10pm I gave up and walked out. You only get one chance to make a first impression. If you have an APPOINTMENT, you should not be having to wait over 2 hours without being seen. Complete waste of a morning. Gave the extra star since the Urgent Care was nice and the employees I dealt with seemed nice.

Gladys Cooksey MD --- Terrible: Incredibly unprofessional, had a visit with this doctor at Castle…read moreHealth Center with my Son for pediatrics. I came in to address and issue with my son's toe walking and due to my own confusion and delay he is behind on , I was hoping to get a new pt referral. Confused not really sure what to do or how to start this lady has the nerve to tell me I "dropped the ball" yet... I'm there in her office, "ball" in hand already feeling defeated by the situation and in to addition the leg braces he has to wear that make him immobile ..this no help, she was incredibly insensitive and highly unprofessional. Single mom taking time off work to address my son's health, doing the best I can with what I got and some lady decides to tell me I'm not doing good enough?!? I've dropped the ball?!? Where is she to help out? People love to judge a situation but offer no help or understanding. I was in office to obtain professional guidance, support assistance and instead got a rude so called doctor who barely even examined my child and was more concerned with my insurance situation then giving a complete physical. Worse experience ever at Castle. Won't be back.

I brought my moms phone to be fixed here, he said he would fix it for 120$ but when i went home it…read morekept turning off. i went back cause he said i had 4 hours of warranty but when i was there he said i couldn't get my money back unless he kept my phone. so i had no choice but to leave it to him since he said "he couldn't take the parts out anymore". very disappointed and would not recommend. 0/10 felt very scammed

If i could give no stars to this place i would i came in 2 days ago to get my screen replaced, when…read morei got there he said 60, i came back to get it he charged me 180, it tapped on a door knob the cheap ass screen barley cracked and won't even work anymore, DONT go here it's a scam, a ripoff and poor customer service.

So, this was my first time ever getting glasses outside of an optometrist's office. I was nervous…read moreat first, but I was desperate. I ran out of my contact lenses and my old glasses weren't strong enough. I came here and thought they'd have some bad frames. To my surprise, I found some really durable ones! I picked a frame and then the lady there told me that it'd be ready in a few days. I believe my glasses were about 40 bucks or so. When the day came for me to go pick it up, I got a voicemail saying that my glasses didn't pass the check-point test, so they had to send it back and make another one for me. It was nice to be updated instead of getting the news after going to the store to pick it up. When my glasses were finally ready, I checked them out and they were perfect. It was a great investment! This vision center closes earlier than the walmart store does. I think they close at 8pm, so keep that in mind.

Here for my oil change. Long wait but it's cheap. The store is usually crowded and it's hard to…read morefind an employee to help you... but hey that's Wal-Mart for you

Was seen promptly despite no apt.Very professional and helpful folks.Dr explained everything in…read moredetail .So well done with many choices

Thank you to Melissa for being very prompt and friendly when we were coming in for a walk-in. :) I…read morewas able to check the status of my insurance and do a quick eye exam for my boyfriend. We were in and out very quickly.

Dr. Nebeker is a long time Advanced Eye Specialist in the Merced area. I highly recommend him and…read morehave also referred people looking for great care and service to his office. He also has a machine that identify any health issues and I have not seen this at other eye care practices that I have tried. He is very compassionate and cares about his patients and always does an excellent job! Highly recommend. I haven't experienced rudeness from the staff and can not relate to other experiences on this page.

The one star is only for the actual doctor, but if you need your contacts quick, go somewhere else…read more Never got a call to notify me my contacts were delivered, I had called the day before and they said they were there. When I went to go pick up next day during their posted office hours it looked closed. I called the office number posted and no body answered so I left a voicemail. I tried calling an hour later and still no response. It's been 3 days, I've been during their office hours, and still nada. The lack of communication makes getting eye care so frustrating and the time to get a response is ridiculous.