Waited legit 25 mins for our drinks and 5 other people that ordered AFTER us got their drinks only for me to asked for a refund and their excuse was that they were refilling the syrups and stuff. Okay so you're telling me the other 5 people had enough ingredients for their drinks but not mine? And not to mention, they didn't even have boba and said we would have to wait if we still wanted boba... I would not come back unless you REALLY want boba THAT bad. read more

First time trying this place out and it was an hour before closing and the rude cashier says they are out of boba. I promise you it's not that hard to make boba I've made it at home. And the RUDE cashier (short hair and nose ring) girl. Never coming back here. I'll continue to make my boba at home. @ craft tea get better workers. read more

Great service! I felt welcomed and employees seem happy to be there to help and serve. I'll be coming back when I'm in the area

Such a cute place and their drinks are sooo yummy!! This will now be our favorite spot

I got the honey dew smoothie with boba. A bit too sweet for my taste but boba was good. Takes longer than usual for them to make drinks, 20 min wait with no line.. read more

Get Craftea - Honey dew - Bubble Tea Near Me - Jacksonville, North Carolina

I love this boba shop. Being able to customize my drink is great because I don't like super sweet stuff. The store is clean and staff are always very friendly. Love it!!! read more

This is such an authentic boba place! SoCal based and taste just like home. I love it!

This place has taken over as the best boba place in town now Better than what the local restaurants do Great smoothies we enjoyed them read more

I love this place ! I've recommended my friends to come here and they love it too! The staff is very friendly and helpful explaining the menu. The strawberry and mango jelly's are my favorite. I highly recommend you try this place out. read more

Get Craftea - Bubble Tea Near Me - Jacksonville, North Carolina

I went for the first time today, the service was great. They were very friendly. I got a Thai tea with boba and popcorn chicken. The drink was very good, the boba was a little hard but still okay. The popcorn chicken however was very bland and has no flavor at all. I would definitely come back again. read more

This is an update from my previous review. My husband and I still come hoping they've gotten better but they are still slower than a turtle, and wishing for boba is like wishing McDonalds ice cream machine worked. I wish there was another bubble tea place around. read more

Out of boba? At a boba shop? This place is always out of stock on boba or any other flavor they advertise. They told me it'll take 1-2 months for brown sugar boba to arrive. The 4 drinks I wanted, they were out of and still made me pay more even though they sold me a drink they put together that tasted very bad. Get it together and order more than what you do. It's happened more than 4 times read more

Super clean! Super friendly and nice! Love the table top games for a cute atmosphere. It was my first time in and I got to sample some milk tea! Delicious! Can't wait to come back for more!! read more

The personnel that run this Boba shop are very professional and you can tell they love sharing their passion with others. My entire family loves taking little trips here to get all kinds of different drinks. My personal favorite is the Vietnamese Coffee. I love how you can personalize every single drink from Boba to jellies and even the sweetness. 10/10 recommend to absolutely everyone. Any and all ages are welcome. They include games for kids and even the cute little quips and sayings on their interchangeable board. I have loved watching this little business grow and thrive even during this crazy time. Please support a local business and go visit this delicious little shop. read more

Welcoming environment with ac and knowledgeable staff. Delicious teas. I had cold pomegranate jasmine green tea. Deliciousness.

Always a wonderful experience. The tea is delicious, boba is always cooked perfectly, and the spam musubi is the best I've had.

The staff is awesome. I love how they let you sample different drinks to see what you like. The milk tea with extra small boba is my favorite! read more

Super cute shop in Jacksonville, Nc! Has many different options to choose from when choosing boba but I stayed with my taro milk tea with the brown sugar boba! So delicious and definitely coming back!! The girls were super sweet and although I do wish they accepted tips because they deserve them, Ill leave a review instead! read more

Incredible customer service! The employees went above and beyond to make my experience and matcha excellent read more

Get Craftea - Matcha Smoothie - Bubble Tea Near Me - Jacksonville, North Carolina

This is in my opinion one of the best boba places around. When we moved here to North Carolina from Okinawa Japan I really needed a good boba place. Their boba is sweet, chewy and perfectly cooked. Same with their tea that goes perfect with the boba. Every drink I have got is always good.The best part is that it is not expensive, they give you a good amount because the cup is tall and for example, my drink plus extra boba is only $5:00.If you ever need good boba go to GetCraftea read more

Always a hit when I am in Jacksonville! Lovely service and is super quick :) The taro and matcha smoothies are fantastic

My daughter has been anxiously awaiting your opening & she said it was worth the wait! She's a big bubble tea fan and has been saying we need a place like this in Jacksonville. Super friendly service and even with it just being a soft opening the menu had a nice variety. She was more than pleased with her drink and you will be seeing us quite often, I'm sure of it! read more

Get Craftea - Honey Milk tea with boba - Bubble Tea Near Me - Jacksonville, North Carolina

Best bubble tea I've ever had. Try the Passion milk tea with Mango Boba absolutely delicious.

Finally a boba place in NC worthy of reviewing. My new favorite is the rose oolong milk tea. If you don't like supper sweet I would avoid the rainbow jelly and stick with the classic boba. read more

I love this establishment! You will find yourself around the wonderful staff. Super sanitary! The food and drinks are amazing. I am from California and it is very hard to find a place that can bring me back home. I read another review that state that, "This place was not kid-friendly". However, I would like input that I have a two-year-old boy and he loves the Boba shop, food, and the staff. The staff always kindly greets him and call him handsome! Though, if your child lacks discipline and manners anywhere you take them may not be "kid-friendly". I want to say thank you to all of you guys for doing such an amazing job! read more

Called in advance for two drinks, and ended up waiting at the store for 30 minutes. People behind us in line were getting their drinks before us and then the drinks came out warm. I wouldn't say it's just one of those times our ticket got pushed back from being too busy because it's happened to us many times. I really hope the staff can improve their service, usually they have two but this time there was three. read more

Amazing place. 10/10 recommend to anyone. Although they run out of a lot of the items, that shows their business is all action.

I love this place it's like my second home. They make you feel welcomed everytime you walk through the door and they always greet you with a smile. Even though are busy they acknowledge you to make sure they know you are there. First and foremost their tea is delicious. I've tried basically everything and I can't say anymore good things about this place. I'm so happy to find a bubble tea place that is just as good or even better than home (Seattle). If you are a bubble tea fan, this is the place to get your fix. read more

Get Craftea - Coffee thai tea, matcha horchata - Bubble Tea Near Me - Jacksonville, North Carolina

They're brand new so I am trying to be constructive, not harsh. I feel like maybe it could be helpful. I'll definitely frequent them because they have one of my favorite drinks- I've only tried the Thai tea with boba which is delicious. However I ordered a smoothie for my kid and it separated into a foamy substance on top of liquid. At first it tasted good but after it sat for 10-15 minutes it wasn't very appealing. Also, I'm not sure how I feel about the deep fried chicken that is offered. I may be sensitive to smells, but the smell of fried food lingered and I didn't think it belonged in a cute specialty drink shop. The atmosphere is great and I hope to spend some more time there in the future. Best of luck! Keep up the hard work! read more

I've been to a lot of boba tea places and Get Craftea was an amazing place to go to in Jacksonville. They provided great service and also gives the customers a variety of options to choose from. Will come back most definitely. read more

This place was great! I ordered the fries with cheese powder and a taro milk tea and they were delicious. Everything was fresh and the service was great! I even accidentally knocked over my tea and the woman was kind enough to top off the drink and clean up my mess. Would totally recommend visiting if you're in the area!! read more

Wonderful place! Awesome customer service and great staff! Spilled a tea and went to clean it up, but the crew member insisted she'd get it and topped off the tea for me, so I left with a full cup. Also got the spam musubi and it was so good! read more

I have been searching for the best milk tea/boba place in jacksonville for some time now and by far this is the one of the best places I have been to to this day. I had their Thai Milk tea with boba pearls and my husband got their mango milk tea with boba as well. They are on soft opening right now and have limited flavors, but I tell you its still a good variety of flavors to choose from. You can also customize your own toppings other than your typical boba pearl. They have pudding, and other else. You can also choose your own sweetness level, if you are a sweet tooth or not you can still enjoy it. If you have difficulties in making your own boba flavor or mixture the owner is nice enough to help you out. Oh, also a huge plus their cups and straws are made from renewable resources. So they're not only good in terms of flavor but they also help make a change in our environment. read more

Absolutely love this place! Make sure you get in quick because once they open at 1 they're packed!

I am so happy Jacksonville has a bubble tea place! They are so friendly and knowledgeable and will really take the time to explain their drinks to you. Also love the games on each table! I've had the peach oolong and matcha latte with grass jelly and both were delicious! read more

Stopped by for some good old Thai tea and boba. Phenomenal. Their menu is full of great flavor combos and drinks you can't find anywhere locally. Our family will be back again and again! read more

Great boba! Happy to finally have a boba shop in Jacksonville, even better that it's actually REALLY good. Good quality ingredients and very friendly staff. I'm definitely a new regular to this place. read more

I visited this quaint little tea shop for the first time yesterday after seeing other customers walk out with yummy looking drinks! The staff were incredibly patient as I asked a thousand of questions, and even allowed us to sample a few of the jellies and other "add ins." I'm a newbie to these fancy little teas, but I am definitely hooked! I also ordered the popcorn chicken and French fries, and it was yummy! I will definitely be going back' read more

Get Craftea - Popcorn Chicken - Bubble Tea Near Me - Jacksonville, North Carolina

Friendly service and accommodating to first time drinkers of tea. Thank you for a great first experience!

Phenomenal boba place! Clean, friendly, and eco-friendly! Love their customizations. So happy to have this option in ENC.