Updated Review (9/17/2021): after contacting Disney regarding my incident, they refunded most of money back. I appreciate David at Get Away Today, who called me personally to give me some advice on how to resolve. He also told me that if Disney didn't give me back my money, he would have looked into it for me. Would I still recommend Get Away Today, yes I would. Just make sure you read all the fine print, and pay attention to expiration dates (especially if it's paperless). read more

DO NOT USE THESE PEOPLE!! They claim they are the cheapest travel company around but that is far from the truth!! I can get even a 1 day ticket by themselves for less directly with Disney! If I use a travel agent with Disney, they even book my dining reservations for me too and give me so much more advice and help than Getaway Today. Get Away doesn't do that at all. Getaway also charges you NON-REFUNDABLE fees to make payments and to protect my hotel and ticket packages. Disney lets me do both of those for free!! They were able to save me $600 by not using Getaway Today. And if I need to change dates or hotels, Disney doesn't charge me a penny to so. I can only do that if I pay extra fees with Getaway. If you're looking for a reliable place to book your vacation, Getaway is NOT the place!! I have been living in denial for many years by using these money grabbing agents!! And they claim to be a small business. Yeah, count their mansions in Utah. Far from supporting a small business. Use an Authorized Disney Vacation planner with Disney and that is actually supporting a small business! They will take way better care than these crazy people that do nothing for you but steal your money. read more

Sold me an all inclusive package to Loretto forgot to mention that it's not valid unless both my husband and I go together total scam. Promised a refund but failed to process it. I have to call my credit card company to dispute their charges. Stay away. read more

I have been using them for over 20 years great customer service great prices layaway....ty !!!

Super disappointed because I used them a few years ago to book a Disney vacation and they were awesome. The cruise department is definitely not up to the same standard. Super difficult to get a hold of anyone, I asked for a quote on a specific cruise and received it over a week later. I called and emailed daily for 10 days to book the cruise and received no response. One of the days I was on hold for an hour and a half and finally gave up. On day 11 I finally got in touch with someone and was told the price was no longer available. read more

I have gone through get away today and have had nothing but great experiences. David is amazing and fixed all concerns when there was some miscommunication. He really cares and is genuinely happy to help. Thank you David! read more

I booked 2 rooms on a cruise for my daughter's graduation for next July 2025. Getaway today booked it for me at what I thought was a reasonable price. Then a couple months later to my surprise I get an email saying that they have repriced my booking saving me about 400 a room. What a great perk for booking with them. This is awesome. I love that they watch your vacation for you and get you the best deal! Thanks read more

Booking our first trip to Mouse Land has been exciting, and EASY thanks to Get Away Today! I must have changed my mind more than Katy Perry changes her hair color, and the friendly, helpful staff at GAT made it stress-free! Our vacation is just under a week away, and Jill even called me to verify that our tickets and goodies arrived, reminding me to bring the hard-stock tickets along, and wish us a happy vacay! That's imprssive customer service! The prices are great, the online and phone help had been beyond compare, and the value added extras like lanyards, goodie bags for the kids, and online extras like Disney themed printable activites, surprise reveals and countdown calendars made crossing off the days to our trip so much fun for our kids. I'm confident that with a reputation for being Disney experts, booking with GAT means our trip will be as hassle-free as booking was! Thanks to the amazing reps at Get Away Today for taking the guess work out of our first big theme park trip! read more

Get Away Today - Old school tickets for memory books, plus GAT extras drawstring bags for the kids & lanyards! - Travel Services Near Me - South Ogden, Utah

The team at Getaway today has been invaluable in planning our family trip to Disney World! We decided to extend our trip and requested multiple changes- adjusting the dates, switching to a different resort, etc and they updated everything for us and took care of all the details. Best of all, they took care of making our requested dining reservations so I didn't have to wake up at 3am when they became available! read more

Amazing People doing extraordinary work! We have trusted family vacas to these great folks many times! Always happy we did! #templemastery read more

GET AWAY TODAY, DO NOT USE THIS COMPANY!!! They take advantage of the situation and charge a cancellation fee even though they sold you nonredeemable tickets which sounds like borderline fraud and they won't even address the issue spouting off the same response verbatim that every employee gives when you ask because they're proud of it. If you want to take the credit option you can rest assured they're going to honor it without any provided documentation because they're good for it. But don't worry, if you want to extend the expiration dates there is a fee for that too. Must be nice to fall back on a policy to take advantage in the name of "fairness", please don't waste your time with this company like I did. read more

I can't say enough wonderful things about Get Away Today!! We booked a last minute trip to Disneyland last year, and when we arrived it was a wonderful surprise to find that we had a room on the club/concierge level which is great when you have young children. I'm in the process of booking my next trip with them! I highly recommend!! read more

Get Away Today is by far the best travel company out there! We have been SOOO happy with their customer service and how they've handled all the craziness of covid. Their layaway plan makes everything super easy to budget and the fact that they'll automatically apply any future promotions that come up that could apply to your trip is the best guarantee you'll always have the best price! I will never book thru anyone else again! Thank you, Get Away Today!!! read more

Get Away Today - Email with adjusted credit. - Travel Services Near Me - South Ogden, Utah

I originally booked my Disney World trip myself and saw a Provost Park Pass video featuring this company's services on YouTube. I asked for a quote and it was identical to what I already purchased. The difference now was that I would have someone helping me making reservations for restaurants and fastpasses. I canceled my own reservation and booked through Get Away Today. COVID-19 then hit and I'm glad there was someone I could just email and get my questions answered immediately, as things with Disney were rapidly changing. Brooklyn was very helpful, always answering questions and even applied a new promotion to my package, saving me money. She also reserved my restaurant selections, saving me the hassle of having to wake up at 4 AM. I definitely recommend using Get Away Today as it is potentially cheaper than booking with Disney directly and it makes planning significantly easier. read more

Before being an AP at Disneyland, I had used Get Away Today for all of my Disneyland trips for their convenient vacation packages and layaway plans. Fast forward to 2021, we began planning our first Disney World vacation, which was quite intimidating. The team at Get Away Today has been nothing short of amazing. From making it so easy to make changes to our vacation package, to their Concierge team actually making all of my dining reservations, I couldn't have asked for anything more. I have confidence that our trip will go smooth and everything will be in place for our travel. When I call or email, I get almost immediate responses and everyone I've spoken to has been knowledgeable and helpful. I will only use Get Away Today for my Disney adventures! read more

First time booking with a travel agency for anything and they have been great. There by email all the time answering my laundry list of questions, helped me pick the right Disney hotel, and even managed to reserve dining ahead of time. Excellent agency and I'll be using them for all my future trips to Disney and beyond! read more

If I could give zero stars, I would. I booked a Disneyland vacation months in advance. After researching hotels I chose one I didn't want because the one I wanted was scheduled to be under construction. I found out the day before my trip that the hotel I booked is now under construction with most of the amenities closed. Getting Away Today never informed me of the change and I had no way to know it. They refused to make me whole by moving me to the hotel not under construction unless I paid an additional $2000! One of their customer service reps even hung up on me when I tried to resolve my dissatisfaction. I have been planning a special trip for months and wanted a restful vacation which due to Get Away Today's incompetence I will not be getting. read more

First let me start off saying Get Away Today almost brought me to tears this morning. I have a vacation booked through them for next year and i sent them a list of the dining reservations i wanted (because my 60days was coming up) and asked if they could help because this was a big trip for us to WDW and i wanted to make it perfect. I didn't want to be a burden on them but they assured me i wasn't and they were so sweet. I woke up this morning to an email that they were able to work their magic and they got me every single dining reservation i asked for!!! My day is absolutely made! On top of being full of pixie dust they are super responsive, even when i didn't expect them to be. They always have amazing deals and I will always use Get Away Today and can't recommend them any more highly. read more

Every trip we plan, we make sure to go throw Get Away Today if they offer it. For our latest trip to Disney World, we used Get Away Today and we are so excited for the service we have received. Any time I have a question, I just send an email and they quickly respond. I was struggling finding dining, and I let them know what I wanted, and they were able to get my dining so I didn't have to spend time daily trying to find an opening. From start to finish they have thought of every detail to help our trip be perfect! I appreciate all of the help they give! read more

Have booked our trip to Walt Disney world with this company and it has been the smoothest and easiest booking. They have answered every question and made dining reservations. Brooklyn has been great over email and everyone on the phone has been super nice. read more

My wife & I booked our Disneyland vacation through Get Away Today's website. I'd seen several ads in different newspapers, as well as a flyer that came in the mail. We were planning to go to Disneyland anyway, so this came at the right time. After looking at different websites and deals, Get Away Today's packages were the best we could find. We booked our vacation on the website, and in a week, received our confirmation package. We had no problems with our vacation, as it went very smoothly. Get Away Today must be popular, as we saw several other travelers with the free lanyards that came with the confirmation package. I will definitely use Get Away Today again for our future vacations. read more

Without getting into the details of it, I had to change my travel plans. This morning, I called the office and spoke with Emily, who made things much easier than I expected them to be. I found out about this company through a friend, and as far as I can see, its good reviews are well-earned. I intend to do business with Get Away Today again in the future! read more

I cant thank Get Away Today enough for helping book now 1 Disneyland and 2 Disney world Vacations. Brooklyn C is the absolute best person to make any vacation needs come true. They have the best prices and the customer service is unbeatable. I have always been a Disney fanatic who believes in the "Disney Magic" and Brooklyn and Get Away Today embody that spirt. Even having a million questions, I was always treated with respect. Learn perks that are on available when you have someone like Brooklyn and the team at get away today. Thanks again and counting down the days until our next Disney adventure. read more

Vacation was canceled due to this virus and now we are being screwed for a cancellation fee of $75 this is not fair and out of our hands and we are being penalized for this. This is completely and utterly unfair. read more

If I could give them 10 stars I would! I have booked two vacations with Get Away Today and couldn't be more pleased with the service, prices and overall experience. They always go above and beyond to ensure you are taken care of! Don't delay, book with them today! read more

I wanted to share with you raves + reviews from our recent vacation we booked with you! We booked tickets + hotel for Disneyland! We had a great experience booking with Getaway today and will for sure be repeat customers! Overall, we saved a ton of money just on Disney tickets alone, that coupled with the hotel savings we couldn't be more pleased. We stayed at the Holiday Inn in Beuna Park (5 miles from Disney) we loved the closeness of the hotel, the free shuttle service to and from was amazing and such a breeze and we didn't pay for parking at all. The hotel staff was friendly and helpful, I would stay here again as well. The coupons you sent came in very handy and were nice to have as a help to save additional money on our vacation. Thank you for the great service! We'll be using you again! read more

I highly recommend Get Away Today to plan and book your Disney vacation. I've used them multiple times and most recently for my family's November 2020 Walt Disney World vacation. This time they went above and beyond in their customer service. With the pandemic and the closure of Disneyland and the uncertainty of when it would reopen, we rescheduled and changed our plans multiple times. We had initially added their Peace of Mind insurance to our vacation, so there was never any change fees associated with all of our changes. They also seamlessly changed our Disneyland trip to Walt Disney World and provided us with so much information to make an informed decision. If I had plan this vacation on my own, it would have been terrible. I am happy I had Get Away Today's expertise to help guide me. read more

I truly believe that Get Away Today is filled of pure magic. Not only did they save my whole trip by booking all my dining reservations perfectly, they are SO on top of things. Tami from the concierge team is so magical and very attentive and responsive and i appreciate her so much. I am 3 weeks away from my trip and i got a phone call/email from Tami letting me know Disney reached out and let her know my hotel would not be renovated in time and if it was ok to give me a complimentary upgrade at another hotel. She was completely on top of it and made a few extra special things happen for me and now i'm so excited for my upcoming trip! Thank you Tami and thank you Get Away Today! read more

Impressive that I got such a quick response from my initial review. Excited a package is in the way. Thank you get away today!!! The magic has begun!!! read more

The costumer service is flawless. I've called twice now asking to change my package once and my payment plan once. Both times I was on the phone for less than a minute because they were able to make the changes I wanted with no hassle and no fees. They are extremely nice and want you to be satisfied. I definitely recommend them read more

Amazing! When we decided to do an impromptu Disneyland vacation, Get Away Today was the only affordable hotel + ticket package. While I was worried the price was too good to be true, I was availed of all worries. Since we only had a week until our trip, I called to make the arrangements. The representative was knowledgeable, smart and calmed all of my concerns patiently. They ensured I could pick up tickets at the park, would not have to pay rush shipping to get tickets mailed to me and that we got the correct bed room from the hotel. I got off the phone saying "I wish every customer service rep were so competent and helpful". A week later, when we got to Disneyland, I was again wowed by the easy hotel check-in, the ease of getting out tickets from Disneyland and how helpful Get Away Today was, texting to ensure everything went well. I've been burned by such deals on the internet before but, I have never been so happy with a service. Next time we're looking to book a trip, I'll check Get Away Today first :). read more

This is my first time booking with Get Away Today for our kids' first disney trip in November. I'm so grateful for the layaway plan and peace of mind plan because I have made several changes to my trip, since booking last December! Many thanks to Erica Ritchie Winchester, for being patient with me and really making the process stress free. Thank you so much and I really can't wait to surprise our kids! read more

Simply a magical company! Everyone is extremely knowledgeable, kind and patient. I needed a lot of handholding to plan my WDW trip and they guided me from beginning to end. And while they made lots of recommendations for add-ons they never pushed me into anything. In fact they found ways to save me money! They went above and beyond to make my trip as perfect as it could be. read more

I have had nothing but great experiences with this company. When we traveled to LA in February, both kids got sick with the flu on the first day and we had to cut our trip short. They were so easy to work with and they took care of everything. They even got us a refund for the nights we couldn't use. We rescheduled for May and AGAIN had to cancel due to COVID. They were again very responsive and friendly. I sent an email over the weekend and had a response by Monday morning. They made the rescheduling easy and straightforward. I have also done A LOT of research and can definitely say that they offer the best deals out there. Their prices for Disneyland multi-day tickets and local hotels can't be beat. I will definitely be using this company again! read more

Great experience using these folks. They were the only place we could find slightly discounted Disneyland tickets when booked with a hotel. We also got free parking at our hotel by using these guys, which can be hard to find around Disneyland. Their prices couldn't be beat. I did a lot of research and couldn't find a better deal. We had a few questions about our reservation which was easy to find using their customer service agents. We were able to contact them very quickly and the representatives were extremely nice and helpful. I would use the company again for that aspect alone. Nowadays it can take hours to get a hold of someone on the phone to get help, and it's not always a great experience. We will use these folks again on our next vacation. read more

I have never used a travel service before, but Get Away Today was recommended by several friends and family. I looked in to it and was connected the next day by Amber C. (Wanted to but her last name, but for privacy I did not) . Amber was amazing on the phone, spent time to talk me though everything and made sure all my questions were answered. After my first initial call we did bit speak for a few weeks as I booked my trip early. I had additional questions and I was able to email Amber and within 24 hours she would always get back to me. At one point we were emailing back-and-forth all day. She helped me add memory maker, travel insurance and made sure to even add a last minute guest to my travel itinerary! Honestly I am so glad that Amber has been here to help. I have 7 days before my trip and I have a few more questions, but I am sure Amber will explain everything. Amber thank you for making this trip magical before we even got to Disney world. Get Away today is very lucky to have someone like Amber, definitely request to speak with her next time you book your get away. read more

Getaway today has contacted me and offered a new date to book or a credit for the 175 for future use . I really appreciate their fast response . Covid has made everything complicated and this company really does try to offer the best customer experience. read more

I (actually my wife) used Get Away Today to book a vacation to Disneyland for my family. The main reason one uses a travel service is to get the Best Price. They beat the Disneyland site by about 25% (about $500) and AAA Travel Service by about 15%. There was one minor problem. According to Disney, some information was entered as a "request" and not as paid for (which we had already paid). However, Get Away Today offered to talk directly with Disneyland to solve the issue when we called and the "mistake" was corrected. Get Away Today's representative, Darcy Beech, was very responsive to both our calls and e-mails. read more

This was my very first experience with Getawaytoday and I planned it poorly on my part because I was leaving within a weeks time of when I ordered the ticket. I wanted to have a magical vacation for my 10 year old daughter's Birthday. Needless to say, I will never ever be using them again. I was the typical tourist that wanted to save a few bucks and was rushing last minute to book everything. I spent about $1200 on 5 Three Day Hopper passes ($1700) all together because I purchased other stuff thru Getawaytoday. Now here's my dilemma, I left earlier than planned because of business and so my $1200 worth of Disney tickets were already being shipped to my house and I'm not gonna be there, no biggy I thought to myself...I can just pick them up at Disney and get my tickets reissued (I have done this in the past with other 3rd party companies) I call Getawaytoday when I landed in California (3 days prior From the day I wanted to actually go into Disneyland) and asked them if I can get my voucher numbers so I can just pick them up at Disneyland. Lori was the first person I spoke to and she said..."no you have to repurchase the Disney tickets, there's nothing I can do for you. You have to have someone fedex your tickets or repurchase your tickets". Still not a big deal..I had my mom look around my house in Hawaii to grab my shipment and send it to me...except the box wasn't there even though fedex tracking says "delivered at front door".. I called Lori at GetAwayToday and told her we couldn't find the box and she said "you're gonna have to repurchase all Those tickets at Disneyland, that is Disneyland's policy" final answer! At that moment my heart sunk into my throat. The way she made it seem for me was that there is no hope of you picking up your tickets at Disneyland, you made the mistake so now you have to repurchase $1200 worth of Disney tickets. She told me to just repurchase and when I get home send back my original tickets to get a refund, this was the solution she offered to me! I didn't want a refund, I just wanted to take my family to Disneyland. I held my composure and I didn't argue or yell because I know it doesn't help with any situation but all I wanted was a solution of how we can fix this so I can take my family to Disneyland without having to repurchase $1200 worth of tickets. No solutions were offered and she just didn't care..she just kept saying I had to repurchase tickets. After all that dilemma of the GetAwayToday agents not offering any solution to at least help me get this fixed, I walk over to the ticket offices at Disneyland and explained what had happened. They reissued my tickets without a problem..my Disney vacation was still gonna be magical and my 10 year old daughter is still gonna have the best birthday in Earth! In all honesty, the agent who didn't want to help me probably had a bad day or maybe she just doesn't like people. I just wanted to find a solution to fix this problem and the only solution was to spend $1200 on Disney tickets and get a refund when I get hom. I didn't have an extra $1200 to buy tickets, I just wanted to fix this problem and the GetAwayToday agent was absolutely no help. She didn't even attempt to call Disneyland herself to work it out. Because I almost had my magical Disney vacation almost ripped away from me is the reason I am writing this review. Next time I am just gonna book directly with Disneyland because the way the GetAwayToday agent made me feel hopeless is something I never want to experience again and was definitely NOT worth the $40-$60 that I saved. read more

My family and I have been using Jandy at Get Away Today for the last seven years. In a word, she's amazing! She gets us the best vacations at the best prices, and she's always looking to make sure we have an exceptional experience. If a particular cruise ship isn't going to be perfect for our annual vacation, she's going to let us know- and then book us on a better boat. If you use Jandy, just know that you may get a phone call from her while you're boarding your cruise just to make sure everything is going okay- talk about personalized service. We love our Get Away Today vacations, we love the memories we've been able to make, and we really love Jandy! read more