Bernardo and son picked up our large, dead refrigerator FREE of charge. When he couldn't make our…read moreinitial pick-up time, he texted me well in advance and came perfectly on time two days later when we rescheduled. He said he not only picks up junk, but is also open to snow removal, yard work, etc. I would definitely use Bernardino again. He is able to communicate well in English and Spanish!

I'll start with the positive. Weekend Warrior Dumpster saved our butts when we had a flood-related…read moreemergency and another company we had booked with bumped our reservation (we had already booked and paid because we were moving) back by a week and a half. They offered a larger dumpster with a slightly lower price, and had availability on just two days notice. Great! Unfortunately, that was where the good stopped. I'm being generous, giving two stars, given the way we were treated. THEY.DO.NOT.COMMUNICATE unless you specifically request it. Apparently it is not out of the ordinary for them to overbook themselves, doing upwards of 30 drop-offs/pickups in a single day to a large service area, and they believe that giving their customers a 12-hour window with no advance notice of service is reasonable. I would have to disagree. The day we were to have our dumpster picked up (four days ago), my husband and I were occupied with a medical professional offering pre-natal services (I am currently 9 months pregnant) and missed the call from the driver alerting us that he was at our home, where the dumpster was being blocked by our moving van. The driver let my husband know in a voicemail upon his second call that we had 10 minutes to respond or to be at our old home (5 minutes away) otherwise he would be leaving and we would be charged to re-schedule pickup the following day. The voicemail was left at 2:33PM. He did not leave a callback number, but my husband had several missed calls during our appointment so he just started calling them all back. He called the driver at 2:42PM, or 9 minutes later, and got no answer. The driver had already left, effectively reneging his offer of 10 minutes for response, so we were already effed. When we finally got in touch with someone, we were told that the re-scheduling charge would be $225. Unacceptable. Their driver didn't answer when we called, already frantically on our way, so we naturally felt that the rescheduling should be at no charge or at the driver's expense. I was told that because they do let you know in the contract that there will be no advance notice of drop off or pickup unless you explicitly request it, the onus was on us. After around ten minutes of fighting, they "generously" agreed to knock $100 off of the price of re-scheduling. It wasn't good enough in our view because of the driver's error, but we knew it wasn't going to get any better than that and we had to eat the charge. To sum up, they offer a great service and can be available when you need them, but they also offer little to no communication and take advantage of vulnerable customers. Do not recommend.

This was a great experience from start to finish! I talked to the owner to get a quote and get an…read moreidea of what size dumpster we would need for our buckthorn clearing project. He was super knowledgeable and let us know the process. They dropped off the dumpster for us on a Friday morning, picked it up on Monday. Highly recommend this business.

We had another great experience using Great Lakes. They have been cleaning our carpets for over 10…read moreyears and have always done an amazing job. The wear and stains on our stairway carpets were no match for the thorough and professional work of Great Lakes & Upholstery Cleaning. Easy to schedule and great communication! We highly recommend using them.

John was prompt and reasonably priced, carpets look great! He did an outstanding job and was…read moreenjoyable to talk to! I will definitely call him again next time we need carpets cleaned!

UPDATED & RESOLVED Updated: 09/02/25…read moreAfter leaving my google review, corporate got in touch with me to offer a full refund for everything. They were very apologetic and told me they had been in contact with the local branch. The local branch manager also reached out to me to apologize and confirm the full refund. I thought this was a generous resolution and very much appreciated it. ORIGINAL REVIEW: Unacceptable Service & Communication - Forced to load their trucks for them and left with a ton of uncollected junk. We are a non-profit youth program that recently attempted to clear out four storage units worth of items. Much of it needed to be disposed of, so we hired Junk Punks MKE to help us clear out. We don't expect any person or company to be perfect, but every single minute of their service was one problem after another. Here was the series of events: 1. Late Arrival - The crew arrived 30 minutes past the scheduled time window. 2. Truck Already Full - The first truck showed up more than half full from other jobs. 3. Breakdown & 4-Hour Delay - That truck then broke down, and it was four hours before a replacement arrived. During this time, we had to repeatedly call to get updates as there was little communication from them. In all my experience with disposal and moving companies, they have procedures in place for trucks breaking down, Junk Punks clearly did not. During this time we ended up taking several loads ourselves with our own truck. 4. Second Truck, Same Problem - When they finally returned, the replacement truck was again over half full of other junk. 5. No Crew Left - By this time, the majority of the junk team had gone home for the day, leaving us to load the truck ourselves. That is labor we specifically hired Junk Punks MKE to provide. I do want to commend Meech, I assume he was the team leader, for being the only worker to return. He was apologetic, and doing his best alone -- I felt bad that the rest of the crew left him in that position. 6. Unfinished Job - The second truck quickly became full again, and because it was the end of the day they had no plans to return to collect more of it. Because of this, we were forced to rent our own U-Haul longer, incurring an additional $185 in rental costs on top of the disposal we must now complete ourselves. 7. No resolution - When I reached out to their company, they told me they would give us a total of $350 off for the inconvenience. I had felt this to be fair enough of a resolution for the experience. However, they never processed the full refund or sent additional communication. Since we ended up doing the labor for them, it would have been cheaper for us to just rent our own trucks and do everything ourselves. We do not recommend Junk Punks MKE.

I highly recommend this business for any removal needs you may have. I will use them again in the…read morefuture. I was coming home from a hospital stay & needed my old bed removed the same day so the hospital bed could be delivered. They were very accommodating and reasonable. They are responsible and trustworthy. I appreciated the extra care they took working around our schedule. Good job guys. And thanks again.

My haul was not crazy large or heavy, but it was important to get it out…read more Lucas came, did a site quote that was more than fair, then the crew showed up as agreed and took the stuff away, quickly and efficiently unlike some other companies I know *cough*GOTJUNK*cough*. Cleaned fully and didn't leave behind any residual stuff or complain about the work, like some other companies I know *cough*JunkKing*cough*. Values the customer experience and earning your business vs. just doing the tasks.

Outstanding job! Great communication, professional, hard-working and courteous! Would definitely…read morere-hire and recommend.

This company worked smartly, organize , intelligent, extremely professional and responsive to every…read morecommunication, considerate, and valuable, whereas I have every intention to use again. Thank you for helping me. Really special.

They did a great job! Prompt, efficient, easy to work with! Highly recommend to anyone that needs…read morejunk removal.

Steve was reliable and did an excellent job! His rates and quality of work were great! I had my…read morecarpets cleaned and he was on time and efficient. Great work!

This is the best company for cleaning carpets, and I have tried numerous different companies. They…read morewere on time, efficient and quick. I wish I had taken before and after pictures. They made my 20 year old carpet look brand new. Steve and Sandro are definitely my "go to" guys for any future carpet cleaning needs. I highly recommend them to anyone needing cleaning services.

I hired this service to clean my inlaw's house. They are fantastic. They clean like a dream and are…read moreso professional. I would highly recommend them to anyone looking for a cleaning service.

I scheduled a deep clean to get my apartment reset after a year of health problems that limited my…read moreability to keep up with housework. They did an amazing job, including cleaning the refrigerator and oven. Everything looks so much better and I'm so happy to have it all done!