I refuse to give this office a star at all if possible. I contacted the office to inquire about receiving services as I have been in excruciating pain for 6 days now. I checked my provider list and Dr. Geron was on the list. However, when I contacted the office, a woman stated that they did not accept GHI. I immediately hung up and contacted my insurance provider who gave me a confirmation code to provide to the office. When I contacted the office back, and attempted to explain what the provider stated, I was constantly interrupted. I explained several times that I was attempting to provide with all my insurance information just to double check, and she would not allow a work in, and eventually hung up the phone in my face. I again attempted to call and report the woman to an office manager who was just as rude and demeaning. The office manager stated that she had overheard the conversation and that she would leave my message for the Dr. but never took my name. I pointed out to her that not only does their website state that they accept both of my insurances, but also they are listed as a provider. The office manager stated that I was wasting her time on the phone and should refrain from calling the office. I insisted to speak with a Dr. to file a complaint and she refused to take any of my information or to allow me to speak to a doctor. I will now contact my provider as it seems that I am being denied services from an organization that should be providing services through my insurance. We are in a real bad state as it relates to healthcare in Amerikkka. read more