Took my truck into Neutz & Tudor and as always they did a remarkable job. I was contacted and told…read moreabout a small issue I was not aware of as well. I trust this place of business and will always have my vehicle serviced there. They are competitively priced and perform Quality work every time!

i bought my car about a year and a half ago from Tommy Neutz when he was running the car dealership…read moreacross the street from this repair shop. recently he sold that and is exclusively running this business now. when that change happened, i got hold of him and asked him if he would still be doing my warranty work and would still look at my car before i have to drive it out of town like before, and he said yes, nothing had changed. now i've had a personal tragedy. my 25yo daughter took her own life, and i have to drive nearly 3 hours away to deal with things there in a week. so i got hold of Tommy today and told him this and asked him to look at my car first and he refused. he also said i'd have to go somewhere else for my warranty work. apparently all over a disagreement we had over some work i thought should be done just after i got the car which i thought was behind us, especially since he had only recently reiterated that he would be doing my work and all would be the same. he waited til i have no time to find another reputable place to do any work if a check finds it's needed and left me out in the cold. and this after he even invited me to church with him when i bought the car. i cannot believe he is leaving me in the lurch like this and not keeping his word. i know a lot of people think the world of Tommy, and i did too, but this shows me who he really is. i'm sorry to say it, but it's true. and now i will have to figure out what to do about this on top of what has happened to my baby.

John is a life saver. He was able to come out and help us when nobody else could. He was kind,…read morecourteous and did everything he could to help us. His number is set in my phone for the next time I have car issues. I can't recommend him enough.

Scheduled services about 5 times over the past year and he hasnt showed up not once. Im not sure…read morewhat happened but he use to be pretty reliable but now definitely false promises. I will say IF he shows up he usually does a good job but pricing is a bit high. About the same if not more than a regular shop prices

Very helpful and kind. We were on a road trip when a light on the dashboard came on. They took us…read morein right away and made sure we were safe to continue. Excellent service!!

These guys are hard-working, knowledgeable, realistic, and genuinely invested in helping you…read moreunderstand what they are doing along the way. I worked for a small business that exclusively took our vehicles here and so when my car had a couple leaks I brought it to Atwood and have been more than pleased with the service. This is a fantastic establishment!

Yet another wonderful experience at The Shop for my auto maintenance. Although there are many other…read moreauto repair shops between my home and their location, I have been faithfully traveling to The Shop since their opening. As a woman, I value being treated respectfully with honesty and integrity. Steven always has my best interest at heart. His crew cares for my vehicle as if it were their own, with options, choices of when maintenance needs to be done, what can wait, and costs to choose from. Ladies, unfortunately, most of us have had a less than ideal experiences with mechanics and auto repair garages. Steven and his crew will treat you with respect, will assume you are intelligent, and capable of understanding their diagnoses. I recommend The Shop to everyone, especially women. Always a great experience. I drive to the east coast alone multiple times a year and have The Shop "bless" my German vehicle for road worthiness before I go. It is so reassuring for myself and my family.

Highly recommend The Shop for any repairs or even just an oil change! Super friendly staff and very…read moreprofessional. Time efficient too!

Impressed with this auto shop after one visit. Been to a lot of repair shops in 40 years and this…read moreone stood out. While in the Middletown area and Brake lights flashed for a few minutes. While waiting for my repair I could see and hear the top of line respect they had for each customer. How the whole shop worked in unison, provide customer rides while repairing their cars, had a sign on the wall that spoke of honesty and they have it her. I was told no problems with the brakes and didn't charge a dime and now they are my new repair shop. I live in Buechel but this place is worth the drive. They have another office in J-town.

Very friendly and accommodating. I had a very negative experience with my car dealer on changing…read moreoil. They told me they spelled oil while filling it but gad cleaned it up. The engine was smoking as I drove off. I took it back and they said they now steamed washed it and all was well. The car had a very small leak about once every week or two for the next couple of months. I decided to take my car to Pro Auto care. I asked for an oil change and to check out the leak. It turns out the oil filter was so tight the seal or cd something was no longer flush on the engine and allowed a lead (very small) of oil. Pro auto not only changed my oil but cleaned up the leaked oil and all seems well a couple of weeks later. Price is reasonable, people are professional and friendly. They tell you the truth and are quick, efficient and professional. Great service.

There has been a change in ownership or management, and the experience I had will cause me not to…read morecome back in. From no call backs, to spending a whole day to tell me what was wrong, when I let them know what was wrong when I scheduled it, and was charged for them telling me what I already knew, to the new managing partner being very rude. He did just call back several weeks later to "apologize, but not sure what for". But his bosses called him about an email I sent to them. I hate writing bad reviews, but the management here lacks basic professionalism and I would not recommend using their services.

I'm not sure if they changed owners or what, but the second visit here was not good. They can't…read morediagnose the steering/alignment/wobble issue my van is having and they charged almost 300 for it. It's still exhibiting the symptoms I took it for. Pretty bummed.

Went here to check out my brakes after noticing my steering wheel vibrating when braking at high…read morespeeds. Went to the Hyundai dealer first. Got the vibe they were going to charge and arm and a leg so stopped at Steve's. Steves shop replaced my front brakes/rotors for $330, told me my back brakes and tires were fine. I'm a youngish female who doesn't know much about cars and appreciated that I didn't feel like they were trying to bamboozle me.

I have an older Celica, and I needed the bearings, hubs, and ball joints replaced, along with a…read morefront end alignment and a manual transmission flush. I had acquired all the parts myself, because I wanted to use high end parts (genuine Toyota, SKF bearings, etc), and had been trying to get someone to help me with the labor aspect as I didn't have the equipment to do the job. I took the car to Steve's shop and he had it completed in a little over a day (they were pretty busy when I brought it in), and he did a really good job. Everything was installed correctly and the front end feels great again! I think the price was fair for the work. He mentioned some issues I was aware of, but didn't pressure me to fix them which I appreciated. (It's an old car and I'm slowly restoring it). I'd definitely consider using him again if there's something I need done that I don't have the tools to do!

I started coming to Turning Wrenches more than a year ago and was very impressed. I'm still…read moreimpressed! How fortunate to have such a first rate Mini Cooper auto repair company in Louisville. Jimmy always takes care of me and though I don't have to visit them often I don't worry when I do have a need. Thanks to Levi, Jimmy and all the techs, you're the best!

Turning Wrenches is a quality auto repair shop. Customer service is great and their expertise on…read morecar maintenance is thorough. Jimmy was very helpful in referring me to a body shop. I would highly recommend their services.

I've been bringing my vehicles here for nearly three years and have no regrets! Everyone here is…read moreprofessional, friendly and honest. I've never felt like I was being taken advantage of. We've all had that mechanic who was looking for the bottom of our wallet and didn't give a SHIZ about us. Most of my experience here has been with Chris. He's the best! He will explain everything to you in plain English. Several times I've been worried about a knocking, buzzing, smell, etc. and dropped my vehicle off here. Chris would call me ASAP he'sto say there's nothing wrong and you don't owe us anything!!! If you're worried about your ride and need an honest place to go, call these people!!

Gave them a call at 11am on Saturday and asked if they would be able to mount and balance my…read more35x12.5x22 tires onto the rim. Discount Tire wouldn't even do it unless I bought a new set of rims from them directly. Made it to the store at Noon and they were finished by 1:15pm. Pricing was very good and they took care handling my rims.

They took the time to look over my car and its issues while also informing me on why was being done…read moreand what was found. Really felt valued while being there not just a customer spending money . They also had great prices. I recommend them for my repairs and upkeep if needed in the future . Amazing

Man oh man, if it wasn't for this shop I would have been in a horrible place…read more Spent good money at another certain shop that is "Toyota specific" in Middletown. And they destroyed the studs on my exhaust manifold from a simple bolt on magnaflow exhaust that should have been no more than 2 hours and a few hundred dollars. It left that shop leaking and loose, right rear cat failed and magnaflow honored the warranty and shipped me a replacement. Brought it back to have them swap the part and fix the leak. It leaked even worse and the owner told me straight to my face that it was not leaking and it didn't fit perfect cause it wasn't OEM. I finally find Eric with performance automotive and come To find out he even used to work at ams, so he knows what he's doing for sure. After spending 3 hours removing the old stripped studs and putting in new hardware, the magnaflow exhaust all went into place perfect like an OEM part . Had some other parts that needed to go on before a trip back to California and when I went to drop off truck my alternator was showing signs it was going out. Got all the parts together and he managed to swap that, installed my traction bars, do my carrier bearing on my driveshaft, and airbag cradles. Truck drives perfect now and while his shop rate may be "high" to some people, he actually is working that full hour and doesn't just sit around. I'd rather pay more per hour and less hours and ensure it gets done than some of these other shops in the area that charge less per hour but bill you more hours and mess things up like what I experienced that he had to fix. Overall you get what you pay for and simply put, He's the only shop I would ever go to out there.