Firstly, Violett is very responsive and is truly like the energizer bunny. Not kidding. I was…read morelooking for a new cleaning service and based on yelp reviews, contacted Violett. Even though she was out of the country at the time, she promptly returned my call. It was decided that she would visit my home to establish a price for a required deep clean prior to starting an every other week schedule. When she visited my house, she was very thorough and quickly pointed out all of the ways in which my family lives in a disgusting house! Kidding. She was not at all judgmental but definitely set an expectation relative to what would be cleaned upon that initial visit - all of the window coverings (plantation shutters), all window sills, door frames, all baseboards, wood floors (washed and dried by hand), tops of kitchen cabinets (people actually clean that??), all light fixtures, exhaust fans, etc. I'm going into such detail to make sure it is obvious why I truly expected my house to be spotless. The first day, I was to have three people for an unlimited time (Violett said they would clean until all of the work was done). They were a few minutes late and only two showed up (one was sick). No big deal. The two ladies were extremely pleasant, and I had very high hopes. After they left, i looked around. Some things weren't done or weren't done well. Ok. Maybe they were exhausted by the time they reached the last of the rooms. Violett called later that day to see if I was satisfied. I told her that her people were really nice but I was a little surprised that a few things weren't done well or at all (particularly in the kitchen). I was surprised because my expectation had been set when Violett first looked at my house. She said that they must have been tired because it is not usually a job for two people but that they would start in the kitchen next time and do a deep clean of the kitchen. I thanked her and felt her customer service was appropriate. Well, along cake visit two. About twenty minutes or so late. Not fatal but a trend perhaps. I had a few very specific things I was looking for after they left. They missed almost everything they missed the first time around (except the cabinets!). I hadn't told Violett about all missed things, because I wanted to give the team another try. Things missed (both times): the exhaust fan in my boys' bathroom, window sills - two dead flies in each of the kitchen windows (had to actually open shutters to see), cup marks on granite counters, plus rag marks from where the counters were wiped. I could go on, but I am truly not trying to be petty. And I am definitely not picky. I'm pretty relaxed about the house, actually, but a high expectation had been set, and it simply wasn't met. Again, Violett followed up, but I had to tell her to remove me from the schedule. Maybe it just depends on who you get....

Have been using Violett's Cleaning Service about two years and very satisfied with their cleaning…read more If you see a certain area may need extra attention just them know and it will be addressed. A big plus very flexible with our changing schedules, also if you have pets do not worry our Max loved the ladies. Sandra J

I'm the director of 16 grocery stores throughout the Chicagoland area and we have recently secured…read morea contract with Reflection's. All I can say is our stores look amazing! Natalie's staff are very professional and provide excellent service at a competitive rate. Our customers have noticed the difference and our team members are able to focus more on customer service and product display. I'm contacting other business owners in my network because I think this company deserves to grow!

Four cleaners in the past 24 months, all searching for a payday by giving exposure to a crowd with…read morea juice responsible for covering cribs of friends where it hurts. Riding and the spirit makes sense for one see's and does Last eight dib and god , asked all of what's available at any moment .... I want people in the life to live the life, those whom are not afraid to give 100-% of all one owns just the possibility,,THE POSSIBILITY of having an ear to the 20th and my world is 100% different. Working hard for peanuts days after day never allows one's true world to change - but they're amazing at keeping certain pops through - those whom nvr believed it was possible for sustainable equality, that power wished it so bc it changed their lives if the talent was mixed and the best and worse were mixed, a good ol' fashion social justice experiment.

This company is not only overpriced, but they charged me for 30 minutes of additional cleaning time…read moreon multiple occasions. When I brought the issue up with the owner, she refused to acknowledge the discrepancy even though I had time stamps from my ring doorbell showing time of arrival and departure. This was an easily resolvable problem - the team have been asked to correct their time keeping. Instead the owner decided to blow up the relationship.

Fantastic green cleaning service! After doing a lot of research looking for cleaning services in…read moreChicago with a green/environmentally friendly focus, we settled on trying out Mother B's. They absolutely knocked it out of the park! It was super easy to schedule service and they took great care of our apartment (and were very comfortable cleaning around our pets). They cleaned the entire place even faster than originally estimated and their staff were all incredibly professional, polite, and experienced. We were originally planning on just booking them for a single cleaning, but after we saw how great a job they did we quickly asked to become regular clients! If you're looking for a great cleaning service in Chicago, give them a call ASAP - you won't be disappointed!

Betty cleaned my house for the first time today and we are extremely happy with the job she did!…read more She is very friendly and responds promptly to communication. She has excellent communication discussing what services you do and don't want. I felt very comfortable leaving my house open to her to clean. I've had several housekeepers before and struggled every time being happy with their work. Betty did everything to my cleaning standards and more!!

I have been looking for a reliable cleaning service for months, and I wish I had found this…read morebusiness sooner. Jenny was extremely responsive, so accommodating of my schedule, and completely transparent about all the services. Bianca was the one who came to clean my condo - she did an amazing job and was so sweet with my pups!

I've been searching for a good cleaning service and have always been disappointed with the results…read more But after using Palo Santo cleaners Im finally satisfied. My bathroom looks and smells amazing. My kitchen received the best deep clean it's had in a while. I will continue to use them for service one a week. Highly recommend!!!

I requested quotes for a move out clean and Acqualina replied with a reasonable amount for our…read moreapartment. I was pleased with the amount of communication leading up to my appointment, not too much chatting (I hate excessive communication about small things). Christim was assigned to my 2 bed/ 2 bath place and she cleaned the whole thing from top to bottom by herself, and did a great job! I'd highly recommend this company for your moving or ongoing cleaning services.

We hired Christim and her team to clean our apartment while we were away for the holidays and went…read morewith their recommended deep cleaning package. When we came back, the place was spotless, and it was clear they put a lot of care into the details. We have a long-haired dog, and they did a great job cleaning up all the fur. They also added a few small personal touches that made the whole experience feel thoughtful. The process was easy, and we didn't even have to be home while they worked. It was definitely worth it, and we were very happy with the service and how professional they were.

Kate helps me with anything I need. She cleans the house thoroughly, helps with laundry, changes…read moremy sheets. I love Maid Guru.

I started services with Maid Guru last month with an initial deep cleaning and have since signed up…read morefor monthly service. Kate does an amazing job. She is honest, trustworthy, thorough, and friendly, and her work is excellent every time. She is also incredibly patient working around my busy home while I work from home and homeschool my two youngest kids, with three people and two cats underfoot. Kate is awesome. I highly recommend Maid Guru!

Unreliable and unprofessional. I would not recommend this company to anyone…read more Booked a move out clean 3 weeks in advance after several emails back and forth to confirm what would be completed, time of arrival, and cost. Reservation for 2 cleaners for 3 hours. 3 days before the service was scheduled to occur I received a call rescheduling the cleaning from a morning arrival to an afternoon arrival. Inconvenience sure but not a deal breaker. As a local, small business owner I understand things happen outside our control sometimes, especially in times of a pandemic. Day of cleaning, 6 hours before service is to start, I receive a call stating 1 cleaner has an emergency and they will be sending only 1 cleaner not 2 and they will get the clean done in 6 hours or less now. Day of cleaning 4 hours before service is to start I receive call for cancellation of service. No cleaner will be coming and they can reschedule for 2 days later. Again the service I booked was a move out clean. 2 days later is after the keys will be returned to the rental company. Not only did they cancel but they have my money on bank hold for a service they didn't complete! Horrible experience. Breach of contract. Cannot understand how a business can function this way.

I booked this service for my dad who really let his home go. It was way beyond what I could do…read morealone. The cleaners were able to come out the next day and they worked so hard! They made a mess into a masterpiece! They are now my go to cleaning service. Matthew was a joy to work with and was willing to go the extra mile.