Highly recommend Gerber Collision and Glass, especially this location, I brought my truck down to Moore from Yukon for my repairs. I couldn't be happier. The experience exceeded my expectations from the moment I walked in. Super friendly receptionist. And David walked my truck and gave me the game plan for repairs. Keep me updated every step on the way through phone calls and text. And the finished repairs were as great as their customer service. Great job and a great Team! read more

Work was very good. Getting it done timely was very poor. Was first told it was a 3 day job. Almost two weeks later got my car back. Would not use them again. read more

I drove my car over there and was only requesting someone to look at my window. (Is off track). I saw three people sitting down talking in the shop. The secretary came back and said that they could fit me in next week. I said I was just asking someone to let me show them the problem and no one would even just come lay eyes on. Definitely feel dismissed. read more

The customer service here is very bad and the timeline for repairs is extremely long. An insurance company directed me here and they took a couple months to get my car in. Then my car sat in the shop for two weeks until it was done. Ultimately, they did not completely fix the issue and when I brought it back in to get it taken care of they wanted me to pay out of pocket for additional repairs. I do not recommend this company to anyone read more

Took my vehicle in need of some body work. As you can see in the picture the fine work they do here at flairs. My hood looks great if i could give 0 stars i would. Is this real life godbless read more

Gerber Collision & Glass - Body Shops Near Me - Moore, Oklahoma

Customer Service...Second to NONE(period). They treat you like family from the moment you walk in the door! Their repair work is both affordable and professionally done! I had a unique situation due to my place of employment and couldn't drop off my Jeep during normal business hours and they were quick to provide a remedy, having one of their repair technicians come in a wait for me (on his day off), I was running late however, he patiently waited and we even had a good 20 minute conversation while waiting on my ride. Never once did he appear like I was inconveniencing him or upset that he had to come in on his day off. And I can truthfully say that kind of service and friendly atmosphere runs throughout this high-caliber organization. Christy, Brandon, Casey and team are and will always be my first and only choice. read more

Best auto repair services in Oklahoma! All of the staff are super professional and nice!! Flair honestly cares about your time/schedule and everything is handled with the best care on a timeline that works with you! Things get done quickly and look AMAZING! read more

Flair Body works had my truck for repairs for over two months. The job they did was horrible. I had to have the truck towed to another body shop to have the work done correctly. A word to the wise, check them out, I wish I had. Harold.A read more

My insurance directed me to this shop. They had my car for a month. Which wasn't even the issue. The communication was HORRIBLE. I called many, many times trying to get answers, and would be told something completely different from what my insurance was telling me. I was out of town and had to have my father go to the shop just to find out what was going on. They never once called me to update me. I was told a part was ordered and it would be done by the end of the week, weeks later still not finished. When I told them another dent was from the accident, I was told it looked "old" as if I was a liar. *my wreck was "old" a month prior having been repaired at a shop out of town and broken down again* when I picked my car up there was a huge paint chip missing and when I asked about it was told that was already there. She goes to get the walk through paper and there is an X where the spot is, clearly with a different pen. There was no description of what the X was, when the other dent I had on the vehicle not only had an X but also a description of the dent. When my insurance inquired about when I dropped the car off, they swore it was a day earlier than it was-something important for how long my rental would be paid for. I told her it was impossible as when I CALLED to inquire if my car was done was told no come tomorrow, I was also clocked in at work so no way to pick the vechile up. After explaining all this even though she was adamant about it she came back and said you're right it was picked up the next day. I would never in a million years take my car to Flairs again and I suggest you don't either. Communication and customer service is key in business and this company has neither. read more

From start to finish, the guy in charge of my car treated me like an ignorant woman whose opinion was none of his concern. When I went to get an estimate he didn't pay attention to the damage I was showing him. Instead of communicating with me about the damage he brushed me aside and took me to the lobby to wait as he made an estimate. He later gave me the estimate without going over any of the details with me. My mistake for letting someone who seemed so detached be apart of fixing my baby. When I went to pick up the car, apparently a quoted seven day job got fixed in four, I should have known it was a rushed job. When I started pointing out marks on my vehicle he tried to tell me there was never any damage there, which you could still clearly see. I had to show him pictures I had taken to remind him of the damage he tried to cover up. All the way around, terrible service and fix. read more