Prompt and professional service by friendly personnel. Very clean with ample parking and handicap…read morefriendly. Wish waiting room chairs were wider or had no arms. They handled all communication with my auto insurance company.

This is the second weekend in a row they've canceled on me! First time, they sent me an email and…read moresaid they had the wrong number. Today I called the 800 number and was told they cancelled because they don't have a technician. No call, no email, they just expect you to wait around. Three months again I gave them a 5 star review. Today I wish my insurance company had better options!

From the first call I made to the completion of my window replacement install, I felt I was in good…read morehands. Staff was professional and on time. I would recommend Ace Glass to anyone who needs their services. Don C.

I would like to commend ace glass on their professionalism. My drivers side window was cracked by a…read morerock due to road construction heading to VA Beach. I initially made an appointment with safe lights my appt with them was scheduled for Tues, the tech called and said the glass broke and they wouldn't be coming. I scheduled another appt date this time they called saying the glass didn't show up. Needless to say I canceled any further contact with them and called Ace glass they scheduled me for the next day and had me in and out of there in 1 hour they did an amazing job. I would like to recommend Ace glass to everyone. I will never use safe light,I was paying out of pocket and I don't feel i need to go through this many changes to give someone my money.

Kind. Prompt. Fair. Look no further for your glass needs. It actually felt good to do business…read morewith someone in the car industry, for once, and as a woman no less

Brought in 24 Roque to have windshield replaced and calibration done. Windshield was replaced…read more Notified before pickup they could not due to calibration because they did not have updated software. I would need to take it somewhere else. The estimate had been based on doing both. They did not breakdown cost in estimate. Mind you there are safety features aligned with the calibration. Called around got estimate from Nissan. Told them how much it was and I expected it to be deducted from estimate. Long story short I walked away with an unsafe vehicle and an additional cost to get vehicle right. They should not have attempted the job if they could not do the whole job. This was just messy! I would not recommend using them for any replacements without guarantee they have what is needed to do the job. Additional time and money and putting someone in unsafe vehicle is the outcome. Beware.

Easy to setup and good communication. David the technician working on my vehicle was professional…read morein all his interactions through getting my windshield changed. I had to run out before he arrived and he was intentionally on the phone with me when he needed to grab the car keys just inside the door. Appreciated the respect. Also, he was FAST! I was shocked when he called saying he was done already. The price was just as good, if not a few bucks less than some other quotes I got. I appreciated him also explaining they will address any issues early that happen. I have a little knick in another vehicle that I plan to have Fast AutoGlass assist with. Great experience!

I had a good time with Fast Auto Glass staff. They worked well for me and they got my vehicle in…read morewhen I had damage from some hail. The staff was attentive and they work FAST. They worked with my insurance and the costs were really affordable. They made sure that I was pleased with the results before letting me go. If you need their services, please don't hesitate to visit.

My rearview mirror inside of my Lexus melted off.... So it was hanging by a wire. I called these…read moreguys and they got me in quick. 30 minutes later it was properly reapplied and I was on my way. Professional operation. Recommend

Very pleased with my tint. Ahmed is quick at responding. Pricing is very reasonable. Highly…read morerecommend!

I had a cockroach in my car that I had no idea where it came from, as I don't eat food/leave crumbs…read morein my car and keep my car pretty clean. To take care of this I decided to get my car detailed -- I have never gotten my car detailed before, and was a little nervous as I don't really know anything about what entails a good/bad service. There were not many reviews of this place available but I read everything I could (and even looked through the sample photos posted on the facebook page) before contacting Patrick. He let me know exactly how much it would cost and how long it would take, and got me in as soon as possible. And wow, I was blown away by what an amazing job he did! He took the time to *REALLY* clean out my car, it really looked brand new. I would recommend his services to anyone I know, and want to even treat my mom to his detailing one day. And yes, the cockroach is out!! :) There's a starbucks and popeyes in walking distance if you need to kill some time while waiting to get your car serviced.

Patrick got me in same day and he did a phenomenal job. I'm already planning to go back to get some…read moreother stuff fixed. If he doesn't know how to do it, he knows people who can help you out. I 100% recommend him and his services.

fantastic experience! visiting RVA for a family funeral. Got a crack in windshield during that…read morefreakshow snow storm driving in from Big Lick. handling entirely on the phone; James came to our airbnb near VCU. Pickedup a stashed key, did a great job fixing window- and put the key back just before we returned from a family visit. safelite was terrible tryjng to arrange and get a quote. Skip them. James gave a quote and set time of repair within two text messages. $100.00 boom!

Easy to set up appointment and the price beat the competition by $50 - $80. Company came to my…read morehouse and replaced the glass in the street. Quick and painless. Glass appears to be good quality with no visual defects. Company does charge a service fee for using a credit card.

I could not agree more with all my fellow 5 star reviews. Virginia Solar Tinting was an absolute…read morebreeze to work with. Mike Saunders was outstanding and answered all my questions. I was 100% informed when I made my decision to tint my little blue car. I actually drove over there for a personal consultation. Mike said to bring the car the very next day and they would have it done by close of business. Well tickle my little derrière when they said it was ready at 1:00pm! If I have need to tint a car in the future this is where I'm going.

These guys are great to work with. Easy to talk to, they do the right thing and prices are really…read morereasonable. Highly recommend the team there!

After purchasing a 2018 Chevrolet Traverse I learned the shark fin antenna was bad due to there was…read moreno reception of satellite radio. I purchased a GM shark fin antenna through GM. I picked up the antenna at Hendricks Chevrolet. While there I inquired what would it cost to have it installed. I was informed it was a 3 hour job at their labor rate, somewhere between $400.00 to $500.00. I then contacted Strosnider Chevrolet. I was told it was a 2 hour job at their labor rate. A friend of mine that owns two import car dealerships suggested I contact Extreme Audio. I called Extreme Audio inquiring if they would install the antenna. If so, how much would it be. I was told they could install it and it would take no more than an hour. I set up the appointment. The work was done quickly. When I went to pick up my vehicle I was told the bill was $66 and some change. I first looked at him like he had four heads. He then said I can charge you more but it took less than an hour, and that is how we do things. We don't over charge. I highly recommend Extreme Audio for your vehicle audio needs. They are straight forward honest people. I won't hesitate to return in the future.

Thorough intake to see what I wanted. They walked through the options without being pushy about…read moreinstalling the most expensive option. I did end up choosing the most expensive option based on the improvements I wanted to hear with my music. Easy to schedule the appointment for the install. Install was finished in a day. The owner and staff were very friendly and knowledgeable. I would choose this place again for audio upgrades or any other car upgrades I'd want in the future.

highly advise Tesla owners (and anyone else) to avoid this Auto Glass Now location (Richmond, VA…read moreStore 57072). They replaced the windshield on my 2024 Tesla Model 3 on August 11th, and the workmanship was dangerously negligent. They left the rearview mirror mounting screw completely missing and failed to install the special foam between the windshield and the humidity sensor, causing it to stop working. But the biggest and most dangerous issue is that they stripped the camera mounting screw, so the autopilot camera could not sit flat against the windshield. Because the camera was angled incorrectly, the car falsely thought it was entering a sharp turn and slammed on the brakes with "curve assist" engaged. I nearly got into an accident because of their incompetence. When I brought the car back to show them the physical damage and missing hardware, the manager completely refused to honor the warranty or fix their mistakes. Their excuse? They claimed the warranty was void because I ran the camera software calibration. What they ignore is that I have a timestamped screenshot proving the Autopilot system threw a critical error less than 15 minutes after I drove off their lot! The calibration reset immediately due to their physically crooked installation, and Tesla's own DIY manual explicitly states to run the software calibration when it resets. I have already spoken to their staff 2-3 times over the phone, and I have already visited this branch in person to show them the physical damage. During my in-person visit, the branch manager explicitly told me he would talk to the owner and call me back about 3 days ago. None of that happened--I received zero follow-up. It makes absolutely zero sense to void a physical hardware and workmanship warranty over a standard software function. I have entirely lost trust in this branch and refuse to let them touch my vehicle again. I am now forced to go to a Tesla Service Center to fix the stripped screws and missing hardware out of pocket. Avoid this place at all costs.

Windshield had a huge crack, no question it had to be replaced. Tried first to use the big company…read morethat starts with S, they had the wrong glass the first day and the second day they cancelled at the end of the day after missing they missed the appointment. Called AGN, told them I wanted OEM glass, had an appointment in 3 days. Took it in Monday morning, work was complete in about an hour. Everything looks good, all the gaps are aligned properly, no mess inside the truck. Very happy with the work.