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    Gerald M Korsten, DDS

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    17 years ago

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    Aspen Dental - Lees Summit, MO

    Aspen Dental - Lees Summit, MO

    (29 reviews)

    Review for Aspen Dental - Chipman Road, Lee's Summit…read more I had dentures made here in September 2025 and paid in full at that time. Last week, one of the front teeth fell out, and I was absolutely horrified. I contacted the office the next day to ask about the warranty or any type of coverage for the work, and was told they would not fix or help in any way unless I paid an additional $600 -- despite the fact that I have a receipt showing a zero balance and have never received a bill from them. I also have dental insurance, but the office informed me that this repair would not be covered. I was very disappointed with the lack of accountability and customer service. I believe a business should stand behind its work, especially when a product fails so soon after being completed. I'm sharing my experience to help others make an informed decision. Based on my situation, I would recommend proceeding with caution or exploring other dental providers who stand by the quality of their work and value their patients' trust.

    Office experience is HORRIBLE! Very unprofessional, very rude. Office staff act like high school…read morekids in a clique. Big turnover with the doctor, the assistants, and office staff. Every 3-6 months expect a totally new staff and the office manager, I believe her name is Karen(how ironic!) but I've never seen a more unprofessional, uneducated Manager, a warm body. Not sure about the other locations, I've heard some good things about Aspen Dental as a whole but this location in Lee's Summit should be closed down. Gives the company a bad name!! I would give 0 stars but you have to give at least 1!!!!!!

    Gerald M Korsten, DDS - pediatric_dentists - Updated May 2026

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