Alex has been amazing in helping me care for my skin. She takes the time to listen to my concerns…read moreand address them. I've seen a dramatic change in the hyperpigmentation and texture of my skin since I've started seeing her. If you're looking to better care for your skin and love being pampered, Alex is your go to gal!!!

I had a facial and derma-plane with Alex today. This was the best facial I have ever had. I will be…read moreback.

Love the ladies at Germantown Salon. They do a great job cutting my hair and they are great…read moreconversationalists too

After bouncing from barber to barber, trying to find someone who can cut hair consistently time…read moreafter time, I stumbled onto Lisa. She gives a great cut EVERYTIME!

The service was mediocre. The young lady ignored my preferences entirely! I left with gray hair all…read moreover. She charged me over $200 to darken my hair--except for the roots. It doesn't make any sense. Let's just say I won't be coming back!

This is the best salon I've tried so far in Memphis. Amazing professionalism. My stylist was Kaylee…read moreKing and she did an amazing job. She took her time and explained everything she was doing. I didn't feel rushed and for the first time ever, really felt like my hair dresser actually listened to what I wanted. I will definitely be coming back here in the future. I had my hair cut, colored, and styled and the whole experience was wonderful. And I got complimentary wine. Doesn't get much better than this!

I have gone to fringe multiple times and it's always a great experience. Gracie cut and colored my…read morehair and she did the best! I would 100% recommend!

I was not impressed with my experience here. I came in to have my hair colored from highlights to…read moreone solid dark brown color and I wanted a deposit only color. The first time I was booked with someone who travels out of town to help out at times (which wasn't convenient when my hair didn't hold color before a wedding I needed to go to and she wasn't there to fix it for another month...) while the lady did my hair she told me she missed parts of my hair that she noticed while she was blow drying (which is fine) but we had to add color in for a second time...so I shampooed twice before leaving and was running late for the rest of my day. (I understand accidents happen and I appreciate she attempted to fix this) I called back within a week to see if I could get my hair fixed, but the lady who travels out of town wasn't there again for a month....so I was told I would have to book with someone else and I would also have to pay full price since I was seeing someone new. (even though I feel like my hair was not done properly the first time and it should have been fixed)... The second time it was done I had a permanent hair color put into my hair (not sure why someone would lift my hair again after it was already highlighted, that's not what I wanted...) it just made the color look lighter, my hair more damaged, and again it didn't hold a second time, there were blonde pieces still showing through. When I called asking is someone could do the roots and just try to touch up the ends that didn't hold as a courtesy to fix it I was told "too much time had passed" and I would have to pay again to correct it a third time. I don't mind to pay, but the trust was gone with this place and I didn't get the service that I wanted. Some of the staff were nice, and the shampoo lady did a great job massaging my scalp, but the lady on the phone was not nice or helpful when I called with my concern. I ended up going elsewhere and a new stylist gave me Demi-permanent color and I have not had a problem holding the color since. Not sure what happened here, but I wasn't a fan of the lack of customer service or offer to fix anything. I will not be coming back here and would not recommend

David always gives me great hair. He's professional and personable. I highly recommend this artist!read more

I had a horrible experience at the Pavo Salon in Laurelwood. Lauren Watts convinced me to get hair…read moreextensions and did a horrible job. The owners were not cooperative in refunding $ for gift cards I purchased to mitigate the cost of the maintenance for the extensions. Friends and family agreed that the cut was not blended, and it resembled a mullet. I am very unhappy. This is the first negative review I have ever posted about any company. It was not a good experience - at all.

I set up an appointment, explain to the receptionist I needed a color correction but above all a…read morehaircut. She quoted me $100. When I arrived there I waited 25 min past my scheduled time. Then the hairdresser called in the owner Michelle for advice on how to proceed. Michelle was adamant about 3 color changes otherwise my hair couldn't be done. Before starting I asked about pricing and Michelle said it would be at least $225 without style or cut. Fine but I only had $200 and I really needed a cut. So I asked her if we can just do one process and the cut instead. Or if i needed to call my husband so he can bring more cash. The place didn't take credit cards or so i was told. At that point, michelle got snappy and told me that I don't appreciate the work that needs to be put in. Also that it would take a whole day. And concluded that and I quote: " we won't provide any services for you, thank you, you can go" I asked about getting a haircut but she insisted. " no, I'm not comfortable having the stylist working on your hair. I don't want you to blame us or write a bad review" I was in tears. I was not offered other option, no one suggested anther appointment. Once I walked out, I went to the Salon at Macy's in Collierville. A young lady named Gabrielle took me in and in two hours, and a free deep treatment and a superb pixy cut I was platinum blonde no brass no ruined hair and it was $80. I left Gabrielle a 50% tip I was so happy. Here attached are the pics from my haircut and color at the salon @ Macys NOT at ALa Mode. So unless you want to spend a boat load of $$$ for something that can be done elsewhere faster better and with less BS and pretentious airs - stay away. Not to mention that the receptionist in question was Michelle's daughter and she simply hung up on my husband when he called to get an explanation for why I was so distraught. Twice. There are better salons and better mannered and skilled real professionals out there.

So glad I found this salon right by my work in Germantown! Great place very affordable, clean and…read morenice staff. They also offer manicures and pedicures. Andrea is the best she does a great job with my hair every time ...from cut to highlights and styling... go see her she is sweet and super friendly you will love her!!

Service and quality always first! Sushila is the best I've been to- she doesn't rush and listens…read moreto what you need and want. She also suggests if she feels something won't suit you. Been going to her for 5 years now.

Diane is fantastic! I've been going to her for over 10 years! She knows her stuff! She can…read morerecommend products to help with any issue you may have.

Love jennifer w She has cut my hairs for years…read moreAlways ready to take care me She says she loves to make people beautiful

I have been a satisfied customer here for years. All of the staff are great at their work, but it…read moreis Lisa Cox who is my favorite! She has been working on my hair for years and has always done great work whether it be cut, perm, color or whatever. If you are looking for great hair service, be sure to ask for Lisa!

My father-in-law who has dementia goes here to get shaves. They do a great job and frankly, I am…read morethinking of getting them to shave me it looks so enjoyable

Incredible service, great people, cool location and an ultimate shave. I took my father-in-law but…read morethe next time it is all for me.

I had a very unprofessional experience at this location. The stylist appeared inexperienced…read morethroughout the service. The hair wash felt rushed and ineffective, more like product being rubbed in and quickly rinsed rather than a proper shampoo. The blowout itself was poorly executed. There was little to no tension with the round brush, and it did not seem like the stylist was comfortable handling the brush or blow dryer. When she finished, the top of my hair was still damp, the style lacked volume and bounce, and the part was uneven. The stylist also did not show me the finished style with a mirror, which is standard practice. I expressed my disappointment at the end of the service, but while I was still in the salon checking out, I overheard another stylist comment to the one who did my hair that she "thought it was pretty," openly discussing my dissatisfaction within earshot. That felt unprofessional and uncomfortable. Based on this experience, I would not return to this location or recommend it to others.

Pretty boutique in Germantown. It's in a shopping center so parking is absolutely no problem at…read moreall. When you walk in you're greeted like they've known you a long time. Friendly staff and conversation is easy. They have their services listed with prices so there's no confusion. You can get a wash, blow dry and style, a makeover and anything in between. I was a tad bit hesitant because I thought they didn't cater to my African American skin but that was no problem at all. I opted for an easy daytime look and I believe my stylist did a great job. I would definitely return with my daughter. This would make a great girls day out stop. Make sure to make reservations. They also have products for sale. I left with a pretty lip gloss.