Very very helpful staff as I researched my one of founding fathers of Haverhill as an out of…read moretowners. Brendan at front desk and "Liz" in special collections especially helpful. Michael Gile, Dallas Texas

After checking online to ensure they took donations, I went to drop off some books to donate,…read morepreferring to support my local library over other options. I stood in line, patiently waiting while the person at the desk helped another customer. I also wanted to get a library card, having recently moved to the city. The person at the counter stopped helping the other customer to tersely inform me that returns go in the box outside and donations are not accepted, then handed me a paper of alternate donation sites and shoo me away. My partner asked if we could set the box down while we look around, as we had walked a block from where we parked, and the person behind the counter responded "I'm not going to fall for that. Please leave. Take the box outside." We left without argument. As a resident of Haverhill wanting to access the public library and attempting to donate books in good condition and with positive intent, I am appalled by the assumptions made about me and the way I was treated. Please update your website so others won't go to the library to donate and get treated the way we did.

Very nice library located in downtown Andover. Clean and quiet so I like to come here to do school…read morework. There are plenty of computers available for use as well as tables and chairs on each floor. Great selection of books and other media. Staff members are friendly and helpful. If you have a library card, you can easily request items from anywhere in the Merrimack Valley Library Consortium. Only (minor) downside is with its location downtown, you may have to pay for parking if you park in the lot. It's 50 cents per hour until 6pm each day except Sundays and holidays. However there is plenty of free two-hour parking on the streets.

Outstanding. Generous hours, great selection of books, clean building, active community service…read more All public libraries should be like this.

The Librarians are Always most sweet and happily helpful in every way, no matter what the situation…read moreconsists of. Truly I was extremely upset about some legal papers that I was needing to have copied, and they made my copies themselves with heats of gold!! When I've taken my young granddaughters they have treated us as if we were family. My granddaughters become excited when I simply offer to drive them there. So grateful for such a warming experience in the very town we all live in. Sincerely Pamela K.

This is a really great library. Has a massive book scelection. Children's section is really nice…read more Also has quiet study rooms. Bathrooms are allways nice and clean.

Awesome Three Floor Library With Thousands Of Books, Audiobooks, CDs, VHS, Puzzles, Board Games,…read moreAnd So Much More. I Love Going To This Library And To Libraries In General.

Beautiful Library insode and out. Friendly staff told us some history. Lovely airy spaces for…read morereading and browsing. Many expansive library activities. A group of school children were enjoying to childrens area. We love visiting libraries wherever we travel. This one is a gem.

If you are a history buff, you have to check out the Portsmouth Athenaeum! The front door is…read moresomewhat hidden but if you walk a little bit up the block from Starbucks you'll find it. Couple flights of stairs or an elevator and you find yourself in the middle of a pretty neat research library. We went to the North End History exhibit and it was super-informative and very interesting. Lots of neat old photos and details about parts of Portsmouth we drive by on a regular basis without realizing their historical significance. Ask for James, ask a few questions, and sit back and laugh as he takes the history of the area and wraps it up in funny and memorable stories and anecdotes. Just a note - finish your food and coffee before visiting. There are some incredibly old books in this place and you don't want to spill!

When I wandered into the Portsmouth Athenaeum I had a Belle from Beauty and the Beast moment. The…read morelibrary is not as grand as Beast's, but there is something magical about being around really, really old books and stuff. We met a man who was working (or was he just hanging out? not sure) there and was nice enough to give us a special tour of the place! He was so knowledgeable about the history of Portsmouth and was so passionate about the town. I saw some really neat artifacts here, including whale vertebrae...which totally made me squeal in excitement. Just take a visit to the Portsmouth Athenaeum and strike up a conversation. You never know what you will discover!

Best library ever! Small in size but big in knowledge! Always new books and helpful employees.read more

This "little" library has the nicest ambiance with sun filled spaces and plenty of quiet getaways…read moreto study in. The admin bend over backwards to help you too. Easy access, great parking, lots of stuff for kids & seniors...just a great, great library.

this library doesn't have very vast study spaces but overall is pretty nice. the layout is pretty…read moregood. nothing crazy tho. they do have a good selection.

Great selection of dvds and has free computers and internet. Really nice insideread more

I am adding to a previous review because I want to call out a current employee for exceptional…read moreservice. Kristen, the reference librarian, is amazing. She has helped me with copy and print services, answered my questions and found my keys and remembered who I was (I had only been there a few times) so when I stepped out of the elevator she waved me down to return them. I have observed her with other patrons and she is equally as helpful with them.

this is a nice library. hours are pretty good. ambiance is clean and quiet inside. kept in great…read moreorder and friendly staff. would recommend

The best librarians around - incredibly dedicated to helping you find just the right book - their…read morekids' recommendations never fail! Amazing "library of things" to try at home like a GoPro, giant lawn games, an inflatable outdoor movie screen and a ton of board games. Free online NYT Cooking subscription plus access to tons of other online magazines, a CreativeBug subscription for craft how-to videos, and so much more. Free museum passes are key if you have kids!

this library is very small overall imo and is pretty quaint and quiet. selection isn't very grand…read more Their hours are pretty good not terrible but not outstanding. Staff were friendly.