I have never written a review for an apartment before but felt I must for this complex. Do not rent here if you want your deposit back. I cleaned the apartment and everything was in better condition than when my son (a sergeant in the Army) and I moved in. I took photos of the move-in, where I photographed bugs on the floor, holes in the screen door, dirty countertops, etc. FYI make certain you 'dust' the light bulbs or they will charge you for that. We received $42 of $500 and only after I complained to the parent company, threatened to sue, and sent photos of the CLEAN apartment did we receive an additional $191 which was STILL not satisfactory. We have lived all over the country and have always received all or most of our deposit back.
The refrigerator, freezer, kitchen floors (as well as bathroom floors), tubs, toilets, sinks were all spotless. The kitchen floors were swept and mopped. The carpet looked new. The microwave was cleaned as well. I dusted everything in the apartment and there were no light bulbs out when I left except one missing in the dining room. The dishwasher wasn't 'dirty' because we hadn't used it in months as maintenance didn't repair the door properly and it would never close. They used two nails to try to balance the door but it never closed properly afterward. I also cleaned the laundry room door as well as the washer/dryer and even behind both. All of these things were listed as DIRTY on the refund checklist. Fortunately, I make it a practice to take photos of everything in the apartment BEFORE I left/AFTER I cleaned.
From reading reviews previously I've found others who have complained about the same practice. Management is not honest and has done this to many others according to online reports. I believe it's a slap in the face to our military and to others who rent there. We will definitely not be renting at Georgetown or any 'sister' complexes when my son returns to Fort Riley from Germany. read more