I have had nothing but issues with this company, I hear one excuse after another. When I arrived to pick up an order, I was asked to call when I get there as they would bring my order out to me as they were closed due to Covid-19. No one said anything to me about parking in the back it was my first time to the warehouse they brought my order out to me and rudely told me orders are picked up in the back which after speaking to the staff at least 3x that day no one had told me I needed to go to the back. I find staff rude on the phone as well. I have been waiting since March for my account to be set up, still not done and it's July. I haven't called them since the end of May when I purchased my first order, and when I called the other day I was told, 'It isn't all about you!" when all I was doing was inquiring if I could purchase a sample book of vinyl. Apparently they can treat their customers this way as they do not have any local competition sadly. Very frustrated as I have clients waiting on me. read more