Dr Hoang was recommended to us. His staff was pleasant, he was thorough in his questions and exam…read more My adult daughter liked him, as did I, so we will go back

Do you want to be treated like a patient in a doctor's office, or are you ok with feeling like a…read moreline item on a financial spreadsheet? If the former, I highly recommend Kind Eyecare. Dr. Hoang and his entire staff treat patients with friendliness, care, dignity and professionalism. Dr. Hoang takes time to truly listen to me and address my concerns. You can tell a lot about an office by the staff; how they interact with each other and the general tone of the office. This a good one - staff engage with each other respectfully and are attuned to the needs of the patients who walk through the door. I would not hesitate to refer people to Dr. Hoang at Kind Eyecare.

I was a patient of Dr. Singh for five years, but my experience with his office ended on an…read moreextremely disappointing note. After questioning an extra charge for an eye exam during a full exam, I was abruptly dropped as a patient. Apparently, Dr. Singh does not believe in prioritizing patient care over billing disputes. When this happened, I repeatedly requested my medical records, but his office refused to provide them. Recently, I began experiencing severe pain behind my eyes and needed either to see Dr. Singh or obtain my records so I could go elsewhere. After multiple calls, it took them 10 days to respond--only to tell me that Dr. Singh still refused to see me. However, they finally decided to release my medical records after all this unnecessary back-and-forth. It is appalling that a doctor would allow his ego to interfere with patient care to this extent. A simple misunderstanding about billing should not have resulted in being dismissed as a patient, especially when I made an effort to move past it. If you want a doctor who can drop you on a whim, ignore your medical needs, and delay providing essential records, then Dr. Singh might be the right choice. Otherwise, I strongly suggest finding a physician who actually prioritizes patient health over personal grievances.

The office overbooks patients. I arrived 8 minutes early for an 11:30AM appointment. The waiting…read moreroom had three patients who were sequentially called in to the treatment area. An older couple arrvied at 11:50AM and were called in at noon. 30+ minutes waiting, still not called in - that was it! I informed the front desk that I was leaving. They certainly wasted my time. Wish I could ding them for $50.

Totally agree with other reviews that they have no respect on your time. Twice that I waited…read morelonger than 45 minutes. The staff were annoyed when I asked when I can see the doctor. While those arrived later than me got out before me. After I saw these other reviews, I got an a-ha moment. I felt I was discriminated or at least not welcomed at this office. I will not go back again.

I'm typing this review WITHOUT GLASSES!!! My cataracts are gone and so is the yellowish haze they…read morecaused and for the first time in decades because of the implanted lenses, I can read up-close, can easily see my computer screen and can read highway sign...all without glasses. Dr Roberts is so smart and a pleasure to deal with. Google his name and read his remarkable bio! He uses "state of the art" EVERYTHING! His staff is lovely... I can't say enough.

The staff is the biggest joke I have ever encountered…read more FIRST They provided me with the wrong appointment time. Told me 2 pm and when I arrived said it wasn't until 2:45. SECOND I sat and waited until my 2:45 time because I didn't want to reschedule, but I didn't get seen until 3:30. What is the point of making an appointment when you don't even get seen for 45 minutes? THIRD the nurse was rude to me and got mad at me for not bringing in my contact lenses when I was never told to bring them in. And LAST the front desk girl is rude as well. Has a bad attitude that needs to leave her personal issues at home. And then I got an email 2 days late saying I missed my appointment?? What the heck are they running over there? I will NOT be coming back to that office and I do not recommend this place to anyone. It's a real shame because Dr. Yeh is actually a good and thorough doctor.

Dr Yeh is definitively intelligent, knowledgeable, methodical and detailed about his visits. He…read moretakes the time w each patient. Very straightforward also. I made a last minute appointment and waited about an hour. I couldn't be too upset though since I was new and they did their best to fit me in. The followup was more-so on time. Could the front desk stand to be more professional and perhaps put away the candy crush app on her phone and be a bit more in tune with the practice? Yes! But, that shouldn't be a reflection on Dr Yeh's services. Good help is hard to find. Just my two cents. I'd recommend his practice based on the service. Also great he was conveniently located and accepted my insurance. The office is also really nice and well kept. Hope that helps with your decision on the practice. I don't think the 1-stars are a proper representation of his practice overall.

Wonderful friendly professional staff is most welcoming. I recommend this optical practice to all.read more

Everything went absolutely well. From the greeting to the final goodbye, I was completely…read moresatisfied, just like always. There is no reason for me to say anything negative about anyone. They are all very professional and friendly and respectful, with lots of patience. I will definitely recommend this office to anyone.

I needed a Glaucoma screening on short notice and went to Washington Eye Institute in Rockville,…read moreMD. All of the people I interacted with there were both very helpful and informative -- from the receptionist to the person doing the pre-tests, to Dr. Sarah Chang that i saw. I will definitely return there and I give them a very strong recommendation!

From the owner: Discover top-tier eye care at our Rockville facility at Washington Eye Institute, where expert…read moreophthalmologists deliver comprehensive exams, cutting-edge vision correction, and treatments for various eye diseases. Trust us for personalized, advanced care in a state-of-the-art environment.

One star. Worst experience at Montgomery Village Eye Center today. Scheduled my mom's eye exam…read moredirectly on their website last week, but when we arrived on time, both of us taking off work, they claimed no appointment existed because they 'couldn't confirm' it due to a wrong phone number. They had her email but the manager lied, saying they don't email and emails are automated, I've emailed them info before and they've used it right there. No apology, no effort to squeeze us in, even though I had insurance details ready. Receptionist shrugged it off like it was nothing, and the office manager acted annoyed, prioritizing other patients while dismissing us. When she finally said to the receptionist to just reschedule, she walked away mid-conversation. As we left, declaring we'd never return, the receptionists looked at each other and literally laughed at us. Zero customer service or empathy, avoid this place if you value your time. And from the looks of the review history, I'm not the first one with their "great customer service"

I don't review often but wanted to add one here because both my wife and I made eye exam…read moreappointments this year, (it was time) and after going through the initial eye tests, checks and pictures (without dilation), we then saw Gabriela Miller, O.D. for review, discussion and additional testing. We were both happy with what she did, and how everything was explained clearly. Prescription eyewear selection followed and that was fairly smooth as well. I thought the frames selection was somewhat limited but I don't have anything to compare to currently. Overall happy with everything, and will return in the future.

Dr. Lebowitz and his staff are excellent medical professionals. I know I'm getting the best eye…read morecare exams. I've been a Potomac Eye Care patient for over 15 years. The eye glass selection is perfect. thank you. Regine Morris

Simply the best.... I have always gone to "factory " eye centers - where you feel like a number…read more Potomac Eye Care reminds me how health care uses to be... they are kind and patient. They are insurance wizards- can not recommend them enough!

Long-time patient treated unfairly after an internal error made by the optical department. I was…read morepressured to accept glasses I never ordered and never authorized. When I refused, I was removed from their system and denied future appointments. Poor customer service and lack of accountability from the optical administrator, Eduardo. Very disappointing experience.

My partner went here for his annual eye exam. He was asked if he wanted an eye exam or a full eye…read moreexam. Figuring that it was in-network and covered, he opted for the full eye exam. They ended up charging him $271 and it was not considered covered as an eye exam. He also had similar experiences where he was told he had to use the prescription with this office to order glasses and/or contacts. This practice is not here to help people. It only wants to make money. Avoid.

My experience with this doctor was exemplary. He was efficient kind and everything a doctor should…read morebe. Thanks to him I Can See Clearly. His office is competent and friendly and efficient.

I can't believe it was only yesterday that I had cataract surgery. I am amazed at what I can see,…read moreand that there was actually very little discomfort. Dr. Chaudhary is the best, and the whole experience was as good as it could be.