The staff and Dr Ferguson were so amazing and attentive. Not only did they get me in in a pinch,…read morethey also were SO loving to my boy! It was also amazingly clean and roomy!

I had an unwelcoming experience at crossover today. My dog bailey has been there before few months…read moreago brought her in for full blood work up for seizers she started having. . And was given some meds to give her twice a day and see how she performs. Well over all this time she only had a few break through that only lasted a few min and she would recover we dont miss medication just break through ones I understand well today i came home found her in deep thrall of full grand mall that lasted 30 full min while i called ur clinic i told receptionist that i need to bring her in and get emergency meds to get her calm an get her temp down before she dies i was told they could not take her because they wete full of appointments i explained she is in 35 min siecer with high hart and temp and i am in hickory creek. Tbey said bring her to emergency i explained i have to get her temp down asap and your location is 28 min from my house the emergency is 40 . So I will need to bring her in. I told them she was on verge of death by time i get there full hour continius seizer i was first told her temp was 108 and they got her seizers to stop and temp down to 105. They gave me sum new meds recommended i bring her to emergency so they can watch her over night. So i said okay . I was presented my bill and paid. Not being shown what all the charges were until after i paid. So i asked there is a chage for after hours emergency i asked what it was for and stated i am here during hours and was told oh thats just what it says i then repeated all nicley that words mean things and is there a during hours emergency line that could be applied instead. Receptionist did not like this and stated i should have taken her to emergency like they suvgested i then told her that if i would have done that her organs would have all began to fail since her temp wad 108 just getting there another 20 min would have meant life or death she got snarky and statef u should be thankful that we saved ur dog i then began to get upset if i would have listened to them and not arrived there to get her temp down she eould jave been dead. . And thst me bringing here to ur location due to length of seizer body temp ect is what ssved her. And i also at that time now being annoyed did say i did just pay you as well to give her care and said the f word. . I shouldnt have ur vet then came out said same thing and said she didnt like my tone and that your place was full and they stopped everything to help her even that one customer had anxiety attack because the doctor was working on bailey and not her dog. I sure would have thought a dog in distress more important than lady with anxiety. Then she demanded I leave and not return. Worst experience in my life to be treated this wsy just trying to save my dog Also charged for certain amount of medication see photos and received way short dosage and total number. Here is link to the phone call interactions showing lack of empathy and help for my dog. once again she had been having a seizer for over an hour by the time I arrived i live 30 min from vet, and they were suggesting as they did the other person that did a review with complaint that I take her another 25 min away. Time is of the essence in these issues, and they simply could care less. https://drive.google.com/drive/folders/1Y8IP3fT-t_rTjfHwB99o34sIOtMm-oFG?usp=sharing

I brought my dog to this vet, and we sat for an hour in the triage room - Nobody ever came. I had…read morean appointment not one person came in to look at my dog after an hour of waiting. I got fed up and went to the front and told him that I'm leaving. We had recently brought our dog in because she was urinating blood and they said nothing was wrong with her and sent her home and we discovered she has a very large swollen area on the right side of her ribs so we are concerned that they didn't notice that - Why are you accepting appointments? If you are not coming to visit your patient? I've been waiting an hour. This is unacceptable. We will not be back to this vet again.

Out of town & baby got sick. They took care of her like family. Love them!! Got us an appointment…read morequickly & got her feeling better!

Faithful Friends has been taking care of our dogs for 9 years. Everyone there is so caring and…read morecompassionate. Dr Young is GREAT!!!! She went above and beyond helping Abby with her infected pressure sores!! She researched new innovative treatments that helped Abby recover so quickly. We are blessed to have Dr Young as our vet!!!!!

Took my fur baby in to get his teeth cleaned, tech mentioned that maybe there would be a few that…read morehad to be pulled. The surgery tech or a Dr never looked in his mouth with me at drop-off, just made a comment about possibly having to pull a few teeth. Sign here! I get that somewhat, but seriously, if its that bad, call after you do the xrays. THEY PULLED 12 and didn't even have the courtesy to call and discuss the problem he was having or could have before they proceeded with the cleaning BTW, it was some bone loss. Tech said it was preventative extractions so he doesnt have problems down the road. Who in the world can determine thats going to even happen? Really. He had no symptoms of an abcess or problems of any kind to my knowledge when i dropped him off. At pick up she mentioned only one thing that had to be cleaned up in his mouth. Sorry, can't recall, I was already seething and devastated. I am so livid about the lack of conversation and not given the courtesy to make my decision based on a discussion with the Dr. I should have the respect and opportunity to be part of this decision, It is MY dog!!!! When I picked him up, pay first, then we will give you your dog. I go into the exam room for the results, no doctor, just the surgery tech telling me what THEY DECIDED TO DO, gave me the meds and an xray paper copy, and bye bye. This service was the most discusting display of vet care I've ever ever experienced. The next morning I got a TEXT to see how he was. I didnt even get the courtesy of a voice. The surgery tech knew how upset i was when I picked him up, and still no call. THIS practice has become ordinary, nothing special. FAITHFUl FRIENDS used to be one of the best in town. Guess our fur babies are getting the same kind of health care most of us humans are getting these days. How did this experience make me fee? It feels like nothing more then a money grab. How sad it that? Cost, 1000.00 dollars.

I wanna thank the staff for taking and caring for my German shepherd. My dog had to quarantine and…read moreeven though it was a while he was gone out of my sight I was able to visit him with no hesitation. They did their best to pay attention to him and feed him and water his bowl. I was very satisfied with the cost of pay. I was explained with everything that was going on even if I was interested on other subject as shots, dog sit and etc. thank you so much for the love that you guys Carry for these pets these animals that deserve the same love and attention as a human.

My family has used PR Veterinary for almost 40 years. They have always been professional, kind and…read morecaring. I recommend them highly!

So much love for animals and people!! They took such good care of our mini aussies and always call…read moreto check on them after surgery. We love this place and highly recommend it to everyone!!

I have been bringing my pets here for nearly thirty years. They have always taken good care of us.read more

Dr. Anthony, Dr. Holley, and Dr. Parsele did a great job helping our cat overcome a health scare…read morethis week.

It is sad the lack of care and understanding the staff show to people. I have been a long term…read morecustomer, within this time I have sat in the waiting room for an hour with my dog bleeding all over me, another time got told I would be charged for a miscommunication on their part. I have moved and had such an amazing experience at another vet!

Dr. Mark Davis and staff are very professional. They care about your pet as much as you do. He has…read morebeen our veterinarian for over 30 years and has many times gone the extra mile when needed. He has seen us through the loss of several pets with extreme compassion and care both for our pets and for us.

Dr Davis and his entire clinic are caring and loving. Dr Davis even made a house call for us one…read moretime. He also is a supporter of neighborhood activities.

Thorough and compassionate care for our two cats during the 2+ years we've been in Fayetteville…read more Dr. Larsen and staff are great.

This was the 2nd time our cats have stayed. We feel comfortable leaving them because this is just…read morecats and Dr. Larsen is there if they need her help.