Five starts plus! Clear, prompt, professional communication…read morethroughout. We had what I thought was a failing water heater and we had booked them to replace the water heater at a fair price. After arriving prepared and on time, Andre took the time to discuss the issue and to think through and explore various solutions. After listening and checking, Andre diagnosed the issue correctly and offered a straight forward and fair solution that saved us considerable time and money. We agreed on the new scope of work and Andre excuted a quality solution in a timely and professional manner. Hot water has been restored and we have a new favorite plumber!

We had an awesome experience with Andres!!! We had got a few quotes for local plumbers to get some…read moreplumbing done at our house and Andre's was the most affordable with good reviews! The company explained everything great from the plans to the start and end dates, the work was quick and communication was great! We will definitely recommend them to friends and family in the future! We appreciate them so much!

Great job, honest, thorough, repaired my pipe quickly and was in & out. Best pricing, very…read morereasonable with financing. Customer service was good too

Cody was great to work with, and his team did a nice clean job. He helped me think through the…read moreissue like a problem solver, presented clear options, and provided professional quick service. Very glad to work with these gents!

Nick was An amazing rep to work with and walked me through all my options. He has been checking in…read moreto verify that my system is working as expected. The installation team, Sergio, is very professional as well and takes pride in his workmanship.

We've been using AWS for several years. Love their customer service and fabulous technicians!…read more Steven did a great job servicing our reverse osmosis and water softener.

Unfortunately, Mr. Daniel appeared uncomfortable with the idea of an easy installation for a water…read morefiltration and water softener system. He constantly emphasized how much work he believed was involved, seemingly thinking I lacked knowledge about the process. Additionally, he refused to provide a quote on Yelp, possibly aiming to give me an inflated price in person. He then proposed a charge of "$1,800.00" for the job!!! I reach out to another licensed plumber in yelp as well, they were professional, honest, and confident in their work. They ended up charging me only $600.00 to complete the job! For my interaction and experience with Mr. Daniel, I cannot recommend Purpose Plumbing.

Kept my posted of arrival time. Respectful of my property and polite and courteous to myself…read more Performed an excellent job and kept me posted as the job progressed. I felt I got the value for my money. Would definitely call back if I need plumbing services again. Even out on booties before coming into my house. Pleasure to deal with Dillon.

Had a water leak behind dry wall on the opposite side of our bathroom. Called Big City and they…read moresent out Cris Shelton and James the very next day. Cris had to cut out drywall to make the repair. He found he needed a piece of equipment not on his truck so he had to return to the business and then come back. As he made the repair he talked to us letting us know what he was doing and why. Cris was friendly, courteous and professional. Great rep for the business. Would highly recommend using Big City Plumbing.

We noticed a small leak around our clothes washer connection last night. At 8am the next morning I…read morecontacted Big City Plumbing for the repair. The office ladies, Alyssa & Rafaela, indicated they were backed up but would try and get someone out as soon as they could. We have used Big City Plumbing for all our plumbing needs over the years and are members of their Preferred Customer Program. That program moves you to the top of their service list so within an hour their service rep, Cris, was at our house. Cris did a great job and got the problem fixed and at a fair price. I recommend Big City Plumbing wholeheartedly for any plumbing need you may have and highly encourage getting their Preferred Customer Program.

I have used in this company twice. I am so impressed with their services. They give you free…read moreestimates with no obligation. Compared to other companies, I find their prices to be the cheapest. Jose is very honest trustworthy and efficient. From now on I will only use this company for my plumbing services.

AAA Auger and Steve were awesome!! Reasonably priced and able to come out same day, which was super…read morehelpful as we couldn't turn back on our water until we had help. Our shower cartridge shower had broken when we had tried repairing a leak and we couldn't get it out. Steve was available to help within a few hours and everything worked out well! He was kind, efficient, and clean. I was so thankful for their quick response, good work, and reasonable prices! Even more so, we couldn't get the water warm after Steve finished. We called AAA Auger back up the next day and Steve came out quickly. It was just a change in turning our knob and nothing wrong with his service. I'll definitely use AAA Auger next time we have plumbing needs!

I have to say this was the best experience I have ever had with a plumbing company. They answered…read moreall my questions and gave me some great advice on things that did not even pertain to my water softener. Above and beyond in every way and the price I pain was very fair. Thanks to Ruben, Carlos and Jack H. I will not only use them again but I will recommend them to anyone needing plumbing service.

Very professional, great work and fast. Jennifer responded right away, Jacques explained all my…read moreoptions and the project was completed the next day! Will definitely recommend them to neighbors and friends!

Top notch work. Very affordable and honest. Would recommend 10x. I got estimates from a couple of…read morethe big brands in town and he quoted less and did the job in half the time the others quoted. I will use mike anytime I have plumbing needs.

From the owner: Plumbing over 17yrs I cut the big guys out with expert craftsmanship at an extremely affordable…read moreprice. No money up front and you don't pay unless your plumbing issue is complete and you are satisfied. I'm the reason why the big company's don't like advertising agency that promote my skill I take the money out of their pocket so you can keep it in yours. No job to big No job to small we do it all. Guaranteed customer satisfaction You won't be disappointed. Gauerrnted to bring you quality,expert craftsmanship along with professionalism. One call does it all Independent Plumbing & Const. Services has been covering the San Antonio and surrounding areas for 7yrs and have a A+ customer's satisfaction You won't be disappointed

Bad Experience with Elmer's Billing and other Practices. Customers Beware…read moreI woke on Tuesday 12/02 and went outside to find i had a water leak near my house. I went and shut the water off at the main and waited until some companies opened. I made two phone calls and both companies I selected couldn't give me a quote until they found the leak. I went with Elmers because they Installed my HVAC system back in 2023. I'm a bit OG and have done maintenance my whole life, including for SAHA and Bexar County. Now I'm a bit worn and now aged enough for social security. For the record, my bodies tired but I haven't lost my sanity. Continuing, Elmers tech and I were in 100% agreeance on the general vicinity of where the leak is coming from. Im told I needed to have my sidewalk removed to verify before a quote can be given for the repair. This is where it gets a bit shady with Elmers Home Services and EVERYBODY should be aware of the practices they use. I'm told they will send out their subcontractor to get the concrete removed. Were talking about 2 squares totaling 36 Sq feet. They work with them exclusively and will ensure they will be out right away. Price: $525.00 (and we don't make any money off of this). If you do the math that's more than 2X the going rate if your paying high dollar to get two squares removed. I'm like well I need this done and done today so lets go with it. Flag #1 was when I'm told you pay me (Elmers) first for our contractors services. I didn't know why they manage their subcontractors money but ok, i'll roll with this. They showed during the last 10 minutes of the time window and arrived right around 1pm. Props to them they worked hard and by 3pm they were wrapping it all up. I specifically asked about the pile of concrete they set against my neighbors house. They said they would get it when they finish the job and pour the concrete. I told them their company needs to throw a bid in on the pouring because i know i didn't pay enough for new concrete too. They said they'd be back. Flag #2: I asked for information for their company but wasn't provided anything so I can reach out to the business owner. Around 4:30 Elmers shows up again. Turns on the water and we see right where the waters coming up. The tech digs out a 16' wide times maybe a foot deep by 2 foot long hole and we see that the issue is a failed connection exactly where the PVC mates with the House Copper on the PVC side. To cut to the chase, im offered 4 or 5 options, the cheapest being a "Band-aid" fix for over $1000 with other options up to over $7000, and of course a EZ finance payment plan with a high interest for everything. . So yeah, realize with their own words, your not getting a repair anymore, right there in their electronic tablet, it lets you pick their $1000 band aid fix. That was my Flag #3, So I'm like, Bro that's way too much money to fix this issue. That's not even $15 worth of parts. Initially i said im not paying that much, and you all have to do better with the numbers and would have normally walked away, but I get told "I already started the job with the "excavation". (I'm like Ohh SNAP! they started the job without telling me they started the job or giving me a quote). Right here is where I have to call out the practices that Elmers does. They know its late afternoon, They know my family is getting home from school and work my sons taking a leak in the back yard and My wife's telling me get it done. We cant just bail to a hotel and leave our pets home. I Bit the bullet and signed. and then top it all off with telling me the jobs started before I got the quote. really Really Really bad business practices. I did ask and get a discount out of him and I think the tech felt some sort of compassion and got me a cover and ball valve (tho the wrong kind of cover that i will install). I asked again and never got the name of their subcontractor. soooo... Next days (Wednesday) comes and still no invoices in my email. They've had my info for years now because I have warranties with them. I get hold of and talk with Elmers at 10 am and ask about the invoices, the subcontractors info and the cleanup of debris. Elmers cannot provide me with the invoice for the $525.00 that they took (guess what it shows in my bank info I paid Elmers twice). I was told someone would get right back to me. Its Thursday 04 Dec now, Its been 24 hours and still not another invoice and not a call. I'm gonna move forward with this of course but everyone needs to be aware of Elmers. I just hope my complaining doesn't affect the quality of the active warranty and inspection work i have associated with Elmers already. Bottom line, beware of Elmers and take your money elsewhere. In closing, I cant blame the Plumbing Technician, the young mans good at his job, polite and most likely following corporate policies and pricing im sure.

quality service and amazing technician, best plumbing I have had at my home - I would use them…read moreagain for all services they provide. The value of having an expert was worth the it!

I've counted on their plumbing service for 14 years and always receive first class professional…read moreresults. Kyle is a super technician who always solves our issues promptly and correctly. Highly recommend!

Amazing service, amazing quality and amazing value. 10 out of 10 recommend for ALL your plumbing…read moreneeds.