I had an outstanding experience with Cityscape Realty. This is truly a 5-star real estate and…read moreproperty management company. Lisa Williamson, the owner, is exceptional at what she does. Her professionalism, dedication, and attention to detail set the standard for what a property manager should be. If you're looking for someone to manage your property, you won't find a better choice. Lisa ensures that properties are well-maintained and that tenants are both comfortable and responsible in keeping the home in excellent, move-in-ready condition. The entire Cityscape Realty team is personable, responsive, and genuinely cares about both owners and tenants. Whenever maintenance was needed, the process was handled quickly and efficiently. During our time as tenants, our HVAC unit failed during a hot period. Lisa immediately stepped in to make sure we were taken care of, providing temporary cooling units until repairs were completed. That level of care made a huge difference for my family. What truly sets Cityscape Realty apart is their commitment beyond just property management. Lisa and her team went above and beyond by helping prepare my family and me for homeownership. Thanks to their guidance and support, we were ultimately able to purchase the home we had been renting. My family and I are incredibly grateful for the years of excellent service we received. Cityscape Realty is truly one of a kind, and we highly recommend them to anyone in need of real estate or property management services.

I had the pleasure of working with Lisa and her team at Cityscape for the last year of my tenancy…read morein Richmond. Lisa was always kind, professional, and communicative. Whenever I had any questions, she was quick to reply and a true joy to work with. Lisa and her team made my residency an easy and enjoyable experience. I would highly recommend their services to anyone in the area and will always be thankful for the time I spent with their team as my realty group. To Lisa, thank you again for all your help this year. Best wishes to you! -John P Daly

WOW! This team made living at 1016 W Franklin St an absolute pleasure…read more From maintenance inquiries to the rare towing request to switching out a tenant on our lease after 2 years when I received an offer out of state, Melissa and everyone at this family owned and operated firm is amazing. Incredibly reliable, responsive (even after hours), and understanding, I couldn't have asked for a better experience. Would highly recommend their buildings to prospective tenants and services to owners!

These guys were great. The apartment I rented from them 2006-2007 was a no-frills great deal: a…read moreHUGE one-bedroom (the entire top floor of a 3-story row house) just one block off the VCU campus on Franklin Street for $550 a month including all utilities except internet. In a city where rent-gouging and slumlording is rampant, especially close to the VCU campus, Main Street stood out for charging a fair price for a sound rental in a great location. The apartment didn't have central air or new windows or other modern upgrades, but it had been well-maintained and had no defects. A small touch I appreciated was they had allowed the previous tenant to paint the rooms in different colors (a green kitchen, beige living room, and blue bedroom) which gave the apartment ten times more character than all the other uniformly off-white places I looked at. I only needed maintenance's help a few times (to work out kinks in the old radiator system during the winter) and they always responded the same day and fixed exactly what needed fixing. The office staff were very friendly and helpful, and prompt in returning my occasional calls. The landlord did not show the apartment. They set up an appointment with the existing tenant to show me the apartment before I moved in, which I appreciated as it meant I could hear about the apartment -- and the landlords -- from someone with experience living there and dealing with that company, and without a vested interest in getting me to take the apartment. When I moved out to attend grad school in another city, had I not recommended the place to a friend who took over my lease, I would have been able to do the same. They returned my security deposit in full and in a reasonable amount of time. They didn't have a website then or do any online ads, and it looks like they still don't. (Despite what Google tells you, mainstreetrealty.info is not them, nor is mainstreetproperties.com.) They kept a printed list of current availabilities in a Take One box outside their office on Main Street when I was living in Richmond. It was worth getting off the internet to pick up the list in person and get access to deals not found online.

Jane has been super helpful throughout my whole move in process. I actually just moved into another…read moreapartment in the same complex because I wanted more space and she was very responsive, quick, and helpful.

Just started a new lease with this company and I hope to update this review and have wonderful and…read morepositive things to say but from my initial experiences with this company so far its unimpressive at the least. First, before even creating a lease we had to call multiple times a week to even get the leasing agent to send us our lease to even sign. Thanks allyn. Our move in day arrives and I drive to their office and am told that I should have gotten a welcome packet before today that would have told me about "picking up the keys from a lock box on the apartment" okay. Small mistake no big deal I'll just drive back there. So I get back in my car drive to my apartment only to get ANOTHER call from them saying "oops you actually need to pick your keys up here." Great. Drive all the away back walk in and then they ask me if I have up my electric service??? SURPRISE YET AGAIN SOMETHING THAT THEY WERE SUPPOSED TO SEND ME BEFORE I MOVED IN. After awkwardly sitting in the leasing office on hold with Dominion Energy for 30 minutes I finally got everything correct. All these issues aside it wouldn't have been that upsetting but the disinterest and unapologetic attitude of the agents in the office is what was so upsetting. I hope things turn around but as of day one we will not be resigning with property result. Three years later!!!!!!! It was funny going back at reading this start to my experience. Honestly. I love the building. The pool was always nice in the summer. Rent is on the lower end for the area. Parking is difficult at times but being across the street from the grocery store makes up for it. The matinence guys are the best!! We lived there for three happy years and I was prepared to leave an overall good review. Then the move out process started and back to dealing with the folks at the leasing office who are less than pleasant. First off they tell you that in the last two months of living there they are going to show your apartment to strangers while you live there. That's annoying but I get it. It's nice to actually see the place you're going to live. I wish the had an actual fitness center and sometimes it's hard to get packages delivered but again I really did love our little apartment and the rest of shockoe Great place to live and would definitely recommend the building to anyone interested. Just take not the office staff are not the most welcoming.

I've had a great experience living here so far! The apartment is clean, quiet, and in a really nice…read morelocation. I also really like having access to the swimming pool and gym. The staff has been friendly and helpful whenever I've needed anything.

Great staff, responsive maintenance, beautiful views, and friendly neighbors. Then there are the…read moreROACHES. I've lived in apartments most of my adult life with pets and their accompanying food. I never had roaches until I lived in this building! Apparently, the roaches live in the walls and migrate from apartment to apartment. Pest Control sprays various units every week in a game of whack-a- mole.

After many years of managing my own properties, I decided to go take some stress off of my plate by…read moreletting Candice manage my properties in Woodlake and Short Pump. I had no idea of the amount of time I have saved over the last year. MONEY WELL SPENT! Candice and her team are knowledgable, friendly and even responds to email/text inquiries in a timely manner. I highly recommend these guys especially if you have a family, just starting out as a landlord or tenant, or just tired of being a landlord. Thanks again Candice and RVA!

After a few years we have had RVA and Candice manage your property and we thought everything was…read morebeing taken care of but we are finding out that the repairs that we paid for were not done. Thousand spent on repairs that were not done either correctly or at all. My view of how my property was managed has changed and I recommend anyone thinking about RVA to move away and if you do read the other reviews they might just have a better experience than I did but I don't think they are all true.

DO NOT RENT HERE!! Run down. Poor management. Even the management company doesn't care that the…read moreonsite management is horrible. They literally just want their rent! Far better places that actually care about their residents!

Broadmoor has been my home for 3.5 year and I finally had to leave as my needs have changed…read more Overall this is a good community that is well landscaped, secure and is close to everything you need, and is staffed with a friendly and helpful management team. Based on my experience, these are the pros and cons. Pros- 1. Location - minutes from Kroger, 7-11, Sam's, Costco, Asian Grocery, Indian Grocery and a ton of restaurants 2. Management Staff- They have been very friendly, available and always ready to help. (Thank you Yaya!!) 3. Service - Onsite service staff and app to raise and follow up on service requests makes maintenance a breeze 4. Security - ADT connected security systems in all homes and connected thermostats Cons- 1. Few of the apartments are older but they have been renovating most of the partners and the new ones are gorgeous 2. Parking - It can be difficult to find spots right in front of the building where there are more cars per apartment. If you arrive home after 9, you might have to park in the additional spots which could be a minute to walk. I definitely recommend Broadmoor!

Best rental experience I've ever had in Richmond. Dillon and Kim are courteous and attentive…read more Maintenance is fast and thorough. Great amenities as well. Hard to find a better managed apartment complex with such a great location.

Still waiting for a phone call to schedule a tour. I had been emailing the management company back…read moreand forth. I guess Ai can't perform tours. If you can't get someone on the phone to get a tour I can't imagine the horror of trying to contact them once you live there.

would highly recommend Tonya Leeper -TL Realty to anyone seeking a trusted and skilled realtor…read more Their professionalism, expertise, and passion for delivering exceptional results make them a standout in the industry. Five stars isn't enough - I'd give them ten stars if I could!" Way to go lady/friend I'm so proud of you!!!Trice