Things were going beautifully, until...I was being rushed through my regular manicure because the…read moretech had overbooked herself. She gave me a "dry" manicure. I've never heard of this. It was painful. "Dry" means no soaking before pushing the cuticles back. AND she was rushing. Painful!! Hurt for days after. They've lost my business for good.

Recently visited the salon and advised them that I only had 1 hand. They quoted me a price that I…read moreassumed reflected my situation. There Is No Price list on display in the salon. Later after checking on-line I realized that I was charged for a full manicure. When I questyioned the amount I was advised that there was no price accomodation for me. I will not be going back. Gel polish peeled after 10days and I was required to pay full price to have it repaired. So Not Satisified with their business practices D. Smith

I recently visited The Nail Bar while in Maryland and had a fantastic experience. Tam did my nails,…read moreand I couldn't be happier. I'm currently growing out my nails, so I requested he keep the length while shaping and filing. He nailed it (pun intended)! The results were exactly what I wanted. I love my nails and highly recommend this salon! + my best friend also loved her pedicure + sanai, the receptionist (sorry if I spelled it wrong) helped me pick out my color and was really friendly

I've been to this salon before, and that's actually what made this visit so disappointing because…read moremy previous experiences were much better. First, I want to give credit where it's due. The male technician who did my pedicure was excellent. He was professional, thorough, and did a great job. I have absolutely no complaints about the service he provided. Unfortunately, the condition of the salon during this visit made it difficult to relax. I saw roaches crawling on the seating area, which immediately raised concerns about cleanliness. There was also a spider in the salon that several employees were loudly talking about and trying to kill, which made for an uncomfortable atmosphere while clients were trying to enjoy their services. The biggest issue for me was watching a scrub product spill onto the workstation. Instead of discarding it, one of the technicians scooped it up with his bare hand and put it back into the bottle. Seeing a product that is used on clients' skin handled that way was very concerning and made me question the salon's sanitation practices. This experience was surprising because it wasn't like this during my previous visits. I hope this was just an off day and that management takes these concerns seriously. The technicians are talented, but cleanliness and proper sanitation are just as important as good customer service. At this point, I'm not sure if I'll return, which is unfortunate because I've had good experiences here in the past.

I FINALLY FOUND IT FOLKS!!!…read more I've been going to Refresh Nail Spa since winter 2023, after searching for salons that offer drill-free manicures and focus on natural nail care like IBX treatments. I ended up finding Bernadette, an independent nail tech who works there--and she's been an absolute gem. While she does use a drill (contrary to what I originally searched for), she's incredibly skilled, gentle, and precise--so much so that it never damages my nails. Her technique is both efficient and mindful, striking the perfect balance between machine and hand filing. Initially, I was getting regular gel manicures, but Bernadette truly cares about nail health, and she suggested switching to builder gel (BIAB). It was a game-changer. Builder gel doesn't require soaking off and allows for continuous fills--meaning you can build on top of your last set without compromising nail integrity. Since switching, my nails have grown so long, strong, and healthy, and a single BIAB manicure can last me up to 6 weeks! Beyond nails, Bernadette is a wonderful person--easy to talk to, knowledgeable, and deeply caring. She also specializes in pedicures for clients with diabetes or other health conditions, which speaks volumes about her expertise and sensitivity to clients' unique needs. If you're looking for a thoughtful, health-conscious nail experience, I highly recommend Refresh Nail Spa and Bernadette in particular. My monthly visits have become something I genuinely look forward to.

**APPOINTMENT ONLY** I have been blessed with Bernadette at…read moreRefresh Nail Bar for over 2 years, and I couldn't be more thankful for her! She is a delight in every way--knowledgeable, gentle, and truly dedicated to her clients. Bernadette goes above and beyond to meet individual needs, making each client feel like a priority in the most sanitary atmosphere. After moving from the West Coast, I wanted to continue using non-toxic products, specifically Light Elegance. Bernadette not only consulted with my previous artists but also went the extra mile to purchase everything I needed to continue my nail care routine seamlessly. Her dry pedicures, which are actually certified medical pedicures, are nothing short of transformative. Her work speaks volumes, and so does she--always professional and attentive. Bernadette is in high demand, and for good reason. If you want to experience top-tier nail care, join the waiting list as she is appointment only. I'm very grateful to have found such a talented and caring nail artist. Highly recommend!

I am so glad that I booked a Barbie party for my granddaughter's 10th birthday. The atmosphere and…read morestaff were warm and inviting and my grands felt at home. I would definitely recommend this spa for your next spa appointment or party.

It was Glambabies Day Out and we found Ya Nae Salon on instagram while I was searching for a spa…read morethat caters to kids. What a super cute salon, gorgeous decor and friendly staff. My twin grand daughters did the cupcake mani/pedi and they loved it. We will be coming back for regular appointments.