1. Gentle Care Veterinary Clinic

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Plainfield, IL

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Gentle Care Veterinary Clinic

4.2 (24 reviews)
Closed • 9:00 am - 3:30 pm

Services - Gentle Care Veterinary Clinic

Pet physical or wellness exam

Pet vaccinations

Gentle Care Veterinary Clinic Photos

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5 years ago

I would give it 0 stars if i could! Do not trust them with your pet! Horrible customer service

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13 years ago

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7 years ago

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Review Highlights - Gentle Care Veterinary Clinic

“verma never has a problem answering my questions or coming to the house to see my dog and see how she's doing!”

Mentioned in 15 reviews

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Zooming Paws - Before

Zooming Paws

(18 reviews)

I'm just going to let the photos speak for themselves. Had an appt, they had to I guess cancel (idk…read morebecause I never heard back); made another appt, got the confirmations again, they never showed up today. I left a voicemail but never heard back. If you didn't want the business there's better ways than to just ghost customers. ‍ We wouldn't have taken it personally. It's the ghosting that's an issue. Seems like it's a common issue across the mobile pet grooming industry anymore. Extremely disappointed. For what it's worth, we were very pleased with their first two grooming sessions.

Not a Maltese cut!…read more Before booking, I asked multiple times for a groomer experienced with Maltese and a specific Maltese cut. I was told: "I've done plenty Maltese I've been grooming for 9 years." The first photo shows Baylin in her full coat before grooming. The others are Baylin the day she was groomed and weeks later, showing how poorly the cut growing out. I requested a proper Maltese shape, trimmed right off the floor with no straight lines. Baylin is only 3-4 pounds, so experience matters. The result was not a Maltese cut. I contacted the owner weeks later to give feedback only, not to request a refund. The responses were: * "You had no complaints when there this is days after the groom" * "Request the other groomer or go else where" * "Beth would be more then happy to service you" * "And I assume that's the day of your groom correct ?" * "Days after to complain makes 0 sense beth would be more then happy to service you eliza is no longer here." After that, communication stopped. This service cost $120 +$40 travel fee (not including tip). Posting for transparency.

Gentle Care Veterinary Clinic - vet - Updated October 2026

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