I can't even begin to describe the horrific experience we had with this organization. Limited visits, did not provide the services they agreed to provide, did not communicate with the family unless I called and complained. If you value your loved one, I STRONGLY urge you to choose another hospice group. I truly believe this group is focused on receiving Medicare funding as opposed to caring for the patient in their final weeks/days. I'm so disturbed by their service that I'm reporting them to Medicare. I'm not one to usually do this sort of thing but this group is sooo bad that I feel I have no choice but to warn others. Makes me very sad that had my mother to their care (or I should say lack of care) in her final days.
Once I discovered their lack of performance, I changed to Adoration Hospice for my mother's care and they are truly exceptional...Everything and more I had heard hospice care would be. They were by my side for the last 24 hours and even sent a hand-written note after my mom passed...they cared for her as if she were their own mother. CHOOSE ADORATION...NOT AVALON read more