I'm sorry that I cannot give negative ratings for the Hospice Compassus in Columbia, Tennessee. My…read morewife has been in Assisted living Memory care for almost seven years with Alzheimer's and has been assisted by Hospice Compassus care for the past few months. I recently received notice that she would no longer be helped by Hospice Comapassus and was told that I could challenge then dismissal. I got about four calls from someone at Hospice Compassus and agreed to meet at my wife's room to discuss challenging the dismissal. I met the woman and NOTHING was said about the challenge. She had me sign a paper about the dismissal. As soon as I signed the paper, she left quickly and told me another person from Hospice would come in. When the next woman arrived, I was told that I would have to find a nursing home for my wife. This was very upsetting to me and I questioned whether The assisted living personnel were aware of the change. I was assured that they were in on the decision After she left, I looked over at my wife, and a tear was rolling down her cheek. I did not think she was aware of the conversation, but she obviously was. I did not go to to the Memory care the next day because I was angry about her being"kicked out" of the memory care. I was told that she was being dismissed from hospice because she had not deteriorated enough, but she was being "kicked out " of the memory care because they could no longer give her the care she needed.The next day (Friday) I went to the executive director of the memory care and questioned him about having to move her. He said that he had NOT made the decision and was not making her move. He did tell me that there would be a time that they could longer give her the care that she required, but now was not the time. The next week hospice showed up unannounced and removed her bed, oxygen and everything they had provided with no prior notice to me or the assisted living personnel. The executive director said that the hospice people did not inform him of the removal and knew nothing about it until one of the employees told him that there was no place for my wife to sleep. He did find a twin bed for her to have a place to sleep. The next morning, I received a phone call that my wife had fallen off the bed during the night. The Memory Care took her to the Hospital emergency room to be checked. Thankfully, there was no damage and she was OK. These people have lied to me and the memory care people. They have stolen things from the room. They have no business assisting those in need. All they do is make things much worse ! ! ! ! ! !

Very positive experience with the Doctor, consultant and care from Compassus when my brother was at…read moreMaury Regional Hospital. Their kind, calm, comforting care of the family was much needed and appreciated in his last days. Thanks for the comfort and caring.

We only used them for about 5 days. We dealt with about 6 of their team members. All of them were…read morekind, caring, helpful and very knowledgeable. They were also wonderful for another family in my neighborhood. I recommend highly.

Dealing with this hospice service is terrible ... we have been lied to on numerous occasion's about…read moreour loved ones care or lack of ... they have prescribed med that was unnecessary & dangerous without consulting us then lied about it ! The weekends are nightmares bc there's no help if needed . Their doctor is double dipping at some care facilities which is a conflict many times. They claim they had no messages from you when you left plenty . Don't even get me started on the person who answers the phone & gaslights the family ! It's sad that they do this to patients & their family's ! Please do not put your loved ones thru this awful experience with this company that doesn't care !

I absolutely LOVE this community. It is like a big family. The staff truly take care of your loved…read moreones. If you are lookong for a retirement community this is the one look no further.

Jan is one of the most caring people I have ever know, and it is evident in the level of service…read moreshe provides to her clients - every hour of every day.

From the owner: At Geriatric Health and Care Management, we are nurse/care managers and trusted advisers who assist…read morefamilies and senior adults in navigating the complex healthcare system. We offer a comprehensive assessment of medical conditions and care needs that assist families in decision-making. Our service model is individualized and allows the senior adult the highest level of independence and autonomy while maintaining safety and dignity. Our patients usually have one or more chronic conditions which often include dementia. Our care coordination services allow seniors to remain independent for as long as possible in their own homes and if desired in independent or assisted living. We work closely with adult children and help them to have less stress in caring for their parents/family members. Our advocacy services foster coordination of care with caregivers, primary care and specialty physicians, home care services, rehabilitation center therapists, and social workers. We also provide guidance related to end-of-life care decisions including hospice care. We can provide nursing assessments and transitional care post-hospital or rehab stay, ongoing monitoring of chronic conditions, medication management, accompany to physicians appointment, education and care plan development for caregiving services, assistance with long term care benefits and veterans benefits. We can make recommendations related to choosing assisted living communities and assist with transitions to those communities.

I see all prior reviews has been erased - my elderly parent has been with this hospice for many…read moremonths ... I feel they do not respect family members concerns ... they say they are 'there for beloved & you (family) , but they suddenly stop communication & I spend hours trying to get thru what I can only describe as thick skulls!! Also feel they do not take our concerns seriously ! I'm repeatedly being told different stories! And worse a nurse put in notes they spoke to me this past week when I've not heard a word from anyone from there for weeks! This all causes so much more stress to the family , not feeling heard or understood , not contacted but stating they are in touch is deceptive ! It's hard enough to deal with slowly losing a loved one - the patient cannot always give accurate info & if family is ignored or concerns not address then potential for lack of treatment or insufficient treatment is likely .

Came in here with a pinched nerve in my neck and after just a few weeks of therapy the symptoms are…read morepretty much gone. The staff is very courteous and compassionate and accommodating towards my really busier than it needs to be schedule. The best physical therapy in town.

Love the therapists, but the front desk staff just hung up on me 3x in a row! Really?! Can you not…read moreget answering machine for overflow calls?

I cannot rate on the actual care but I did want to rate on my experience with the company. I…read morecalled to get info about a caregiver for my dad. I spoke with Julie who so very kind. They were not able to meet my needs for care but Julie was so kind in referring another company that she felt could. I am very pleased with the service and hate that it was not a match.

Great place to work. 10/10 would definitely recommend! The staff is always there when you need them…read moreand the pay is great. The offer different incentives too. We have quarterly meetings that keep us up to date on changes. The owners actually know employees by name which really sticks out to me. I love my job

"Best care" was definitely our experience with Always Best Care Senior Services. After a family…read moremember visiting Nashville was stranded in a hotel room following a fall, we were desperate for help. Friday evening at 7PM isn't a great time to go looking for help, but Stacey jumped in and by 9PM we had the support we needed to get us to the next morning's flight back home. Our nurse Eunice was friendly, communicative, anticipated our needs and made us immediately at ease. Ours wasn't the typical case, but I'm sure the urgency and care Stacey and Eunice showed us IS typical for them!

I wanted to reach out to you on behalf of my family and offer some much deserved praise to you and…read moreyour elite team of professionals. My grandmother recently suffered from a dislocated shoulder as a result of a fall in our icy weather. My mother knew I had spoken of the Always Best Care service and held you, personally, in very high regard. Knowing her mother was going to need some assistance, she took my advice and reached out to Always Best Care. After getting in touch with your Care Coordinator, she was immediately impressed with his demeanor, professionalism, and empathy. In the days since, your team has arranged for a nightly sitter who has exceeded all expectations. My mother asked me to convey her appreciation and overwhelming impression of the range of services, the quality of care, and the overall positive experience, thus far. When her father was on the decline a few years ago, she had some experiences with other "caregivers" that were less than impressive -- some were down right pathetic. She's witnessed so many negative experiences other friends have had with similar organizations, my mother was unsure what to expect. Needless to say, she couldn't be happier. She has just gone on and on about what a stellar job your group is doing and is looking forward to a long working relationship with Always Best Care. I appreciate your help with my grandmother and I'm so glad to know someone I could trust to help care for the ones I deeply love.