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    Gentel Towing

    3.0 (4 reviews)
    Open Open 24 hours

    Services - Gentel Towing

    Vehicle towing

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    Double J Towing & Transport - Shuttle bus towing

    Double J Towing & Transport

    (10 reviews)

    I would give ZERO stars if possible. The owner of this company, "J", employs dishonest business…read morepractices and I will be reporting him to the BBB. J originally quoted me $225 to have my disabled car towed to a local repair shop. I told him that I preferred to wait until morning so that I could speak to my insurance company about coverage. He stressed that as long as I had coverage, my insurance would "cover everything". So against my better judgement, I agreed to let him tow my car to his lot. What I didn't realize was that J was roping me into paying for two tows, one to his lot and then another from his lot to the repair shop. Then to boot, because he was out of the country for a few days, we couldn't get the details worked out with my insurance company and the car wasn't towed to the repair shop for 3 days. Long story short, I get a bill for $650. He was charging me for 2 tows @ $225 each, along with 4 days of storage @ $50/day. After paying the bill (what choice did I have?), I submitted the receipt to my insurance company who promptly rejected the claim stating that they only cover a single tow and don't cover any storage fees. This meant that they would only be reimbursing me for $225. So much for J's claim that my insurance company would "cover everything". When I called J back to discuss, he gave me nothing but attitude stating that I was being rude to him. I mean, what did he expect after blatantly lying to me and tricking me into paying for 2 tows? I will say this about J. While my experience with him was terrible, my couple of phone calls with his son, J Jr. were nothing but pleasant. J Jr. was respectful and polite and apologized several times on behalf of his father. I think pops should take some pointers from his son on how run a business IMHO.

    We used Double J Towing on Tuesday when one of our vehicles battery died. We called Geico to be…read moreassigned a tow company. After we received a confirmation for a company I went out to check the reviews and they were AWFUL on every social media forum. I found Double J's in a different search. I called Geico back and asked if they could switch us to them. Geico called Double J's and checked to see if they could offer us service. They confirmed they would accept payment from Geico and gave us a quicker ETA than the first company. They showed up on time!! Mr. Jesse was nice, thorough, honest and reasonable. His assistance was above and beyond the call of duty. We have found our FIRST call for situations such as these.

    Gentel Towing - towing - Updated May 2026

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