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    Genova Diagnostics

    1.6 (154 reviews)
    Closed 8:30 am - 6:30 pm

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    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    4 months ago

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    6 months ago

    Scam. They're not up front about costs, and they continue to rise. Insurance won't cover their faulty tests.

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    1 year ago

    They need to get on the same page as CPL. They do not provide requisition forms with the order, but CPL insists that they need it.

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    1 year ago

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    2 years ago

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    2 years ago

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    2 years ago

    Test results of B6 are inaccurate. They show warning "red" zone levels when recent and past lab results have been in range.

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    3 years ago

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    7 years ago

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    Page 1 of 4

    Ask the Community - Genova Diagnostics

    Review Highlights - Genova Diagnostics

    My doctor said on a recent physical why not run the nutraeval to see if we can find a cause of fatigue.

    Mentioned in 2 reviews

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    Quest Diagnostics

    Quest Diagnostics

    2.6(19 reviews)
    2.2 mi

    Everything was fine at Quest! I arrived early, appointment…read morewas scheduled for 8am, and I was called in at 7:45. The waiting area had a place to log in or scan your paper work. No need for a receptionist. Waiting room was fine, nothing fancy but clean. Lobotomist lady was super nice and friendly. I had 13 different tests done and I started to receive some of the results in less than 24 hours. Still waiting for 4 more tests which I am sure will arrive shortly. The room I was admitted in was clean as well and I was out of there in less than 15 minutes. The website is easy to navigate, just read and follow the instructions. I found out about Quest via Fullscript after my nutritionist requested the 13 different blood work needed I was scheduled to go to a different quest lab but received an email a few days prior to my appointment to let me know that particular location was closed, and I needed to go to 2 Doctors place in Asheville. I could not reach Quest but contacted Fullscript and they helped me reschedule for the same day and time at the other location.

    Their hours are extremely inconvenient. Only open on weekdays during work hours…read more Secondly, they somehow lost my doctor's order for the lab work. I called my doctor, and she sent me another one, but they said it could only be faxed. After that, my appointment had passed and I had to wait all over again, but I couldn't because I needed to get to work. So I didn't even get my lab work done due to the sheer incompetence of the employees at Quest.

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    Novant Health-GoHealth Urgent Care & Primary Care - Entrance

    Novant Health-GoHealth Urgent Care & Primary Care

    2.0(12 reviews)
    1.2 mi

    After my visit, I was experiencing extreme pain and potential reaction symptoms to the anesthetic…read moreused. My leg was red, swollen, and tingly, with all my veins visible, which is not the way I went in. The first time I called, they told me my provider would call me back; I called back 1.5 hours later and nobody answered. I never got a call back. They weren't able to fix my issue but the place they referred me to doesn't even do what I needed done.

    I brought my 73-year-old mother here after two full weeks of struggling with an upper respiratory…read moreinfection -- coughing, wheezing, shortness of breath, and fatigue. She has leukemia and asthma, and her husband just had a stroke earlier this week, so she's completely run down and only getting sicker. We made sure the staff knew all of this. After waiting about an hour and a half -- despite having an appointment online -- the PA simply listened to her lungs and ordered a chest X-ray. There was no further exam or effort to get a full picture of my mom's health. The visit was cursory at best; she spent no more than ten minutes with her total. She was diagnosed with bronchitis, and despite us explaining the shortness of breath and wheezing she's been having all week, the PA recommended steam showers, percussion therapy, and Mucinex -- and basically told her to "wait and see." Wait for what? An asthma attack from coughing so hard she ends up in the hospital? For it to turn into pneumonia? For her to become so fatigued and run down she can't care for herself? I understand being cautious with antibiotics and steroids, but medicine isn't just about what shows up on an X-ray -- it's about treating the whole patient. My mom is immunocompromised, more susceptible to secondary infections, and unable to heal quickly. She's been sick for 14 days and is trying to care for herself while also managing her husband's recovery. She needed thoughtful, proactive care, not generic advice for someone young and healthy. And when a patient says, "I'm getting sicker, not better," what more do you need to hear to intervene? I left this visit feeling frustrated, scared, and deeply disappointed. We came here for real help, and it was a complete waste of time. I truly hope this clinic learns to look beyond textbook symptoms and listen to their patients -- especially those already fighting uphill battles with serious health conditions.

    Genova Diagnostics - laboratorytesting - Updated May 2026

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