Very Clean. New Carpet. Good AC. Clean bathroom. They take pets with a $25 deposit. Quiet…read moreneighbors. Close to fast food and the Peach Stand! Bed was comfortable and the breakfast good. We will come back again!

We were traveling from Florida to Asheville and stopped here for the night…read more Everyone was super nice. The room was quiet and no road noise. It was close to gas stations and fast food restaurants. They do provide a light continental breakfast in the morning. Negatives: * Our room had a funny smell when we first came in. It appeared to be clean but had a smell. I think it was the carpet; it needed professionally cleaned or replaced. I also noticed my pillows had a smell to them..... Luckily there were others and found one that did not. Our friends in the other rooms that were traveling with us said they did find some bugs in their rooms but honestly didn't see any in ours! I did find three red bits on me that morning but not sure when and where it happened. I just know they weren't there before bed that I remember and then I noticed them when I was getting ready that morning.

This is where you want to stay if you're coming to Hendersonville. My family has been coming to…read moreHendersonville since 1968 for our family reunion, and the Echo has been a part. This year was different (and even better). The staff is there for you 100%. After hours, they have an on-call employee to help with whatever needs you have. During business hours, they ensure you're having the most comfortable and relaxed stay nestled deep in the Blue Ridge. You've got unique rooms, comfort at every turn, vintage looks & feels, a NEXT LEVEL breakfast buffet, and about one metric ton of rocking chairs, porches, fire pits, and everything else to stage your mountain vista viewing and mountain air consuming. We loved it so much we went ahead and booked next year's reunion on the spot. You're not gonna find a better place for comfort, kindness, and peace.

Looks charming but is mediocre (I am being nice). The room…read morewas not clean. Mildew in the bathroom tile, hair, etc. the heat was full on when I entered. No instructions on how to regulate. The baseboard heater was held together with DUCT tape. The refrigerator in the room vibrated so strongly that it shook the bed. Had to unplug it. No light in the deep closet. Too much work for a holiday.

Their staff and hospitality went far above and beyond…read more It was our first stay as Platinum guests, so they gave us a gorgeous room upgrade with a mountain view. But the above and beyond began when it came to our nephew, who has autism. They were so helpful, patient, and kind. He was loud AF in the breakfast buffet and even grabbed the tongs from the strawberries and took off with them. They were gentle and sweet and just replaced them. Then they let him play with the games outside, which were super sensory-friendly for him. Later in the day, he had a major accident in the bathroom. We called down to tell them what happened, and the front desk agent was there within two minutes with towels and garbage bags. Five minutes later, housekeeping was there with tons of cleaning supplies (we told them we would clean; we just needed the supplies). Ten minutes after that, maintenance stopped by with a plunger and other things and finished everything up for us. Crying even now as I write this. Because later, after all the meltdowns settled and he was finally chilled for a bit, the front desk sent housekeeping up with some whole milk so we didn't have to go out and get more. Our day was good because he was loved and cared for and the because the Element staff made sure we felt cared for and supported as well. Big kudos to them. We will be staying there from now on when we visit Asheville.

This is my 4th summer as a long term guest. And although this place is not perfect, it rolls with…read morethe punches and is resilient! The place is clean. The service is impeccable. Management is attentive, front desk staff are always willing to help and the breakfast is great. The beds continue to be super comfortable and I do not give that away very easy! As a long term guest you have grills to cook on outside and a stove top. They give out free (excellent tasting) wine during the week, the dog park is amazing. This is where I feel bad for staff who have to clean up after disgusting dog owners who do not clean up after their dogs. The roof deck is my favorite place. This place feels like my second home in the summer!

Near the town square, the red brick historic Monte Vista hotel's large lobby warms your cold hands…read moreas the crackling fire illuminates the entire room with warmth and light. Relax on the cozy couches or check out the elbow room art gallery filled with local art. Tables from Southern Proper Hospitality's Milton's dots the lobby and adjacent rooms, and a large bar opens to the beautiful outdoor patio with a lounge and fireplace area! Upstairs, the beautiful hardwoods stretch into each room. Inside the room, beautiful wood pieces, original hardwood floors, and comfy bed invites you to stay the night. The beautifully renovated bathroom is bright and light! This historic hotel dates back to 1917 when a school was converted into the hotel with 33 rooms. In 1937 the building added the brick, while in 1950 a new wing was added. As a staple of the community, it has been renovated over the years but the touches and charm are still there to see! The most striking of the 1917 originals are the beautiful, original hardwood floors. Then, in 1975 a new building was built. So, the Monte Vista with its crackling fire and beauty has been housing and holding people since 1917! That's over 100 years! I read the recent reviews. I didn't have any issues with noise and was in the main building on the corner with a beautiful room. I'd make sure you were in the main building. Also, the staff at the front desk are amazing!!

This was a cute inn we decided to stay at while visiting Black Mountain. You can't beat the price…read moreespecially if you aren't planning on being in the room too often. The inn itself was super cute and cozy. The room was simple and small, but it worked. The bed and pillows weren't the comfiest, but again, for one night it was fine. They offered a dinner special which included filet mignon but we decided to go out instead. They do have a cute bar and patio, as well as rocking chairs out front. We had a night cap and sat outside for a little which was nice. For a quick one night stay, this inn is a good option.

My boyfriend is a quadriplegic and uses a power wheelchair, so we chose the DoubleTree because we…read morewere looking forward to a comfortable, upscale stay for our anniversary. Tonight is our last night here, and overall, we've been pretty disappointed. First of all, for a hotel that charges over $300 a night, it's hard to justify paying extra for parking--especially when you're traveling in an accessible van with a disability parking permit. As an anniversary gift, the hotel gave us one complimentary breakfast, which was a nice gesture. Honestly, though, I'm glad we didn't pay for it. While explaining what was included, the employee working at the breakfast station coughed several times. One of those coughs was directly toward me while we were talking. I understand that people get sick, but if someone is working around food while they're not feeling well, they should at least be wearing a mask. That experience immediately made me uncomfortable. She also offered me coffee, and I said yes. I went to the buffet, finished getting my food, and about 20 minutes later she came back with the check--but still no coffee. I had to remind her before she finally brought it over. As for the food, it was well below what I'd expect from a hotel in this price range. The eggs were bland, the bacon tasted like a lower-quality product, and the grapes were wilted. The sausage was actually really good, though. The breakfast area also wasn't very clean. The floors were covered with crumbs and food, and while the staff wiped down the tables, the floors didn't seem to get much attention. I honestly wouldn't recommend paying for breakfast here. Between the service, cleanliness, and food quality, it just wasn't worth it. The room itself is beautiful, and the view is amazing. The location is also fantastic--we've been able to walk (and roll) almost everywhere, which has been a huge plus. However, even the room has maintenance issues that I wouldn't expect at this price point. The bathroom wallpaper is peeling, and the wood floors are heavily scratched. Those aren't major issues on their own, but for more than $300 a night, I expected much better attention to detail. Overall, this hotel has a great location and a beautiful room, but the service, maintenance, and breakfast experience didn't match the premium price.

Amazing staff, amazing view in Mountain View room!! Indoor was fun too! Loved the location as well.read more

I needed a break from home (a little mini-vacation, lol) so I booked through Rakuten for a two…read morenight stay at Country Inn & Suites off Tunnel Road: Sunday and Monday night in early March. The deal was phenomenal (paid $60/night). Upon finding this hotel, I will warn that the entrance to this hotel is kinda hidden, and definitely hard to see at night time. It's much easier to find if you load a map application (it will help you locate the driveway to the hotel). They were doing construction on the entrance during my stay, so I had to manually open and close the automatic doors, and sometimes wait for the construction workers to let me enter and exit the building. Maybe that's why I got such a great deal, lol. A minor inconvenience, but wasn't that big of an issue. The staff was very friendly and welcoming; I cannot stand stuck-up staff, so this is a major selling point IMHO. Checkin was incredibly easy and checkout was even easier. They prefer for you to just leave the keys in the room for less contact, which is 100% fine by me. They will hold $100 deposit to pay for possible damage, but they are very quick to release this hold after checkout; So long as you don't steal any towels or artwork, smoke in the room, or put any holes in the wall. This hotel is very clean, modern and current on interior design. Much better than the last local hotel I stayed at. They have a 24 hour fitness center, which is basically a mini workout room with a couple treadmills. They also have an indoor pool, which I believe is also open 24 hours. I didn't actually visit the pool as I forgot to pack my swim suit, but will remember for next time. The only smoking area is out the main entrance, which is definitely inconvenient when you are on the 5th floor. But on the bright side, it makes sure you REALLY want that cigarette enough to work for it. Needless to say, I smoked less, lol. I believe they offer smoking rooms, I'm not sure. I've personally never been interested in smoking rooms, even as a smoker, as they typically smell absolutely disgusting (I know, that statement should tell me something about my "habits"). A few other things worth mentioning: They don't offer any vending machines; they do have a limited selection of beverages and snacks at the front desk. The "continental breakfast" consists of a brown bag with a banana and a small blueberry muffin. They do have mini fridges, coffee makers, ice buckets, cups and a microwave in the rooms (you never realize how convenient those microwaves and fridges are until you stay in a hotel that doesn't provide them). I give this hotel a rating of 5 stars for the following reasons: cleanliness, affordable pricing, and easy checkin and checkout process.

I have stayed at radisson hotels all over the world. The guest elevator was unavailable, and was…read moretold there were no other elevators (how did the maids get their carts to all the floors?). I had to drag a heavy bag for 4 flights of stairs. They would not give me late checkout for one extra hour. The carpet in the room was stained and filthy. Breakfast was lousy. It's obvious that radisson doesn't really give a damn about its guests anymore. The hotel is near a homeless shelter where a lot of nighttime drug activity has been reported. I will be staying with other chains going forward.

Outstanding in so many ways. Comfy beds and sheets, really nice bathrooms and pretty quiet…read more Excellent staff we met (shoutout to Vanessa checking in and another Vanessa and Renee that ran the bar/restaurant - holy cow you all are so nice and helpful and really top drawer). The outdoor patio is beautiful with lounge areas and fire pits - I mean it is expansive! We were going to eat out nearby and glad we didn't We ate in the Hilton dining room - great choices and nice open atmosphere. Street tacos and the big salad for me - both were delicious. The coffee in the morning is a good bean!

Was upgraded to spacious king suite. Attractively appointed, comfortable and very clean. Lobby…read morepretty with gas fired fireplace, bar with daily specials. Full breakfast, has all the usual options but felt blah. Instead went to Blue Ridge Biscuits! I will say the coffee was very good for hotel coffee which is generally brown hot water. Staff very pleasant and helpful. Convenient location just off I-26. Across the street from Tanger Outlets. Plenty of restaurant choices. Nice fitness room and heated pool. Spent two nights binging on Sopranos on HBO! Didn't have to log in.

First I'll acknowledge that their staff was pretty solid, especially the valet crew. Check in was…read morepretty smooth...got there on a Wednesday night, so not a ton of stuff happening during that time. Their front desk personnel were always friendly to us. They actually gave us a complimentary late check out at noon due to all of the luggage carts being used while we were attempting to leave, which was very nice of them. The lobby is amazing. From the jump, you feel like you're about to walk into something very nice. They pay homage to their past, which is very cool to see in person. Our room was huge. I mean, in the sense of being its own suite. Tons of space, along with a fridge, keurig, desk, ample seating and a nice size bathroom with a tub and its own TV. No microwave fyi. The phone by the toilet was confusing to see, but nonetheless, the size was huge. Another convenience is the location. This was our first time staying downtown in all of the years we've come to Asheville and by far, this was the most fun we've had. Being close to all the stores, coffee spots and bars was timely when it came to finding stuff to do later in the evening. Spent the last 2 nights there checking out the Fitz and Wolfe bar....the speakeasy was so cool and the bands were awesome. Had such a great time just being in the vicinity of so many options for entertainment and dining. The reason why this isnt a 5 star review has everything to do with the cleanliness, or lack thereof, of our room, in particular the bathroom. The walls hadn't been cleaned in some time just based on their appearance. Also, the floors in both the bathroom and the main area had spots that were sticky. One other thing....we would turn our door knob placard (the thing that let's them know not to disturb you, or that the room needs cleaning, etc) whenever we left for the day so they'd know our trash needed to be taken out and that we needed fresh linens. We made them aware the following evening that housekeeping never came by. The front desk apologized and said they'd have it handled the following day. Well that didn't happen the next day either. It wasn't until the 3rd day into our stay that housekeeping finally stopped by. So that was frustrating, especially considering what was paid to stay at this spot. I did let the front desk know that the cleaning wasn't up to par and they apologized. All in all, we enjoyed ourselves. I'll admit that since we've seen more hotels nearby at similar price points, that we may give them a consideration next time we're in town. Its an outdated hotel....still nice and has tons to offer....I think its the best spot to stay at downtown just because of the proximity to nearly any and everything imaginable. I can't lie when I say it may be hard to stay somewhere else, just because of the experience we had with this stay. Be prepared to also deal with live music on the wknds as well fyi. We were on the 4th floor and you could hear the music from downstairs. It didn't bother us, but be mindful if thats not something you'd want to deal with.

Walking in the front door we were blown away by the decor. Appearance was way above my pay grade…read more Not a fan of valet parking but as packed in as everything is here, can't be any other way. Room was incredible. Spacious, classy, massive bathroom and spa tub, great amenities. Only thing we didn't understand was the wall phone right beside the toilet. Odd. Also, had to go down to the front desk and ask them to get a bucket of ice for us. No ice on our floor or anywhere else. There was a bar connected to the hotel but it was not open, and there was no restaurant so if you stay here you're on your own. Classy place.