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    Geneva Financial

    3.7 (3 reviews)
    Closed • 9:00 am - 5:00 pm

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    Agave Home Loans - Agave Home Loans | Low Rates | Great Service | Home Loans Made Sweet and Simple

    Agave Home Loans

    (43 reviews)

    This was the best mortgage loan process we have been involved in during g our 33 years of home…read morebuying. Kyra Bertch was fantastic to work with. Professional, encouraging & organized. She kept things moving, got us a great interest rate and allayed any concerns by working with us. Her response time and attention were so good that if we didn't know better we would think we were her only clients! Dylan was also very professional and great to work with. I want to reiterate this was the best mortgage loan process we have ever been a part of. Highly recommend Agave Home Loans.

    ZERO STARS IS MORE ACCURATE I am writing this to warn…read moreothers about the incredibly poor experience I had with Agave Mortgage Brokers. Their performance throughout the entire process was utterly pathetic. They seemingly cannot read basic financial documents--specifically Shareworks statements. They saw and requested the exact same documents on over 10 separate occasions. Then, finally, on the 11th time, they actually decided to look at them and ask questions about the accounts and statements. This absolute incompetence caused a massive, last-minute pivot and wasted 2 entire months of my time just to get to that point. Combined with horrible communication along the way, it was an incredibly stressful and unprofessional experience. Save yourself the headache and take your business to a broker that actually values your time, communicates transparently, and knows how to review basic paperwork. Avoid them at all costs.

    Mr. Cooper - I honestly DGAF I WON.. NO MORE ESCROW ACCOUNT

    Mr. Cooper

    (20 reviews)

    The worst mortgage servicing business ever They are NON…read moreCOMPLIANT DO NOT LET THEM TAKE ADVANTAGE OF YOU! 2 CLASS ACTION LAWSUITS BROUGHT FORTH regarding ripping us borrowers off And the most recent Cyber attack.. We found that they weren't applying our payments to our principal balance or escrow impound account for months ! I provided 3 years of excellent payment history. Low and behold our April statement showed a correction Mr Cooper is a criminal business bilking billions of dollars out of borrowers in Bogus escrow fees! I highly suggest all borrowers check every statement with a fine tooth comb These s are str8Up stupid What would we expect from our Federal Government

    Our loan was sold to Mr. Cooper. I was horrified after reading the reviews, and anticipated being…read moretortured. We don't owe much and we took of the interest rates when they were down to 2%, so we would not be willing to refi to get another company. I was scared. The transfer process was a breeze. It was easy to create an online account and make payments. Our escrow went through the roof for 2025. I was thinking they are doing something not good due to the reviews I read. I spoke with a kind lady who checked on our escrow account to see what was going on for 2025. I knew it wasn't our taxes, as our assessor showed they actually were going down. She did some research. Because I was holding for a bit, I was disconnected automatically. I was thinking "Here begins the nightmare!" She called me back in seconds. She let me know our insurance was going up over $1300 this year. She went above and beyond getting the information, and was kind the entire time. So far so good. Mind you this was 5:30pm in the Arizona evening, and I was still able to speak with customer service. Very happy. They do try to resolve as many issues online or with the automated system. I still was able to get to a rep as those options would not be able to help me answer my question. Less than 10 minutes and I was all set.

    Geneva Financial - mortgagelenders - Updated September 2026

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