This was the best mortgage loan process we have been involved in during g our 33 years of home…read morebuying. Kyra Bertch was fantastic to work with. Professional, encouraging & organized. She kept things moving, got us a great interest rate and allayed any concerns by working with us. Her response time and attention were so good that if we didn't know better we would think we were her only clients! Dylan was also very professional and great to work with. I want to reiterate this was the best mortgage loan process we have ever been a part of. Highly recommend Agave Home Loans.

Agave Loans was great. The team was knowledgeable, timely, and provided professional service. They…read morewere clear every step of the way. No pressure and no stress. It was a smooth process. Thank you Zach and Adrian!

I used Barrett to get a mortgage for my first home. Vance McKim was my loan officer and he was…read moreextremely helpful. He helped me get prequalified very quickly and walked me through each step since it was my first time applying for a mortgage. Vance was able to find me a mortgage with interest rate of 3.0% which is much better than I was expecting. Once I had found a home, Vance also kept me informed about what was happening with the finances at each step of the home buying process and would call to walk me through the paperwork with each new step in the process. He definitely made the home buying process much easier and I would recommend him to anyone looking to finance a home!

The experience that we had with Barrett Financial Group was terrible. The lack of communication is…read moreastounding and staff has little to no interest in helping their clients navigate the processes. Upper management won't return calls or emails. It seems that they do not care about their business only to get you locked in and then on to the next client. Stay away!!!

Our loan was sold to Mr. Cooper. I was horrified after reading the reviews, and anticipated being…read moretortured. We don't owe much and we took of the interest rates when they were down to 2%, so we would not be willing to refi to get another company. I was scared. The transfer process was a breeze. It was easy to create an online account and make payments. Our escrow went through the roof for 2025. I was thinking they are doing something not good due to the reviews I read. I spoke with a kind lady who checked on our escrow account to see what was going on for 2025. I knew it wasn't our taxes, as our assessor showed they actually were going down. She did some research. Because I was holding for a bit, I was disconnected automatically. I was thinking "Here begins the nightmare!" She called me back in seconds. She let me know our insurance was going up over $1300 this year. She went above and beyond getting the information, and was kind the entire time. So far so good. Mind you this was 5:30pm in the Arizona evening, and I was still able to speak with customer service. Very happy. They do try to resolve as many issues online or with the automated system. I still was able to get to a rep as those options would not be able to help me answer my question. Less than 10 minutes and I was all set.

The worst mortgage servicing business ever They are NON…read moreCOMPLIANT DO NOT LET THEM TAKE ADVANTAGE OF YOU! 2 CLASS ACTION LAWSUITS BROUGHT FORTH regarding ripping us borrowers off And the most recent Cyber attack.. We found that they weren't applying our payments to our principal balance or escrow impound account for months ! I provided 3 years of excellent payment history. Low and behold our April statement showed a correction Mr Cooper is a criminal business bilking billions of dollars out of borrowers in Bogus escrow fees! I highly suggest all borrowers check every statement with a fine tooth comb These s are str8Up stupid What would we expect from our Federal Government

Garrett played a key role in helping us purchase our first home. Throughout the process, Garrett…read morekept us informed with market updates, promptly shared new listings, and arranged virtual tours whenever we couldn't be there in person. When we finally found the right home, we faced strong competition from other buyers. Garrett remained proactive, strategic, and dedicated every step of the way, ultimately helping us secure the contact. We couldn't have asked for a better guide through our first home-buying journey.

they never answer there phone always goes to voice mail no…read morehappy with thier process of informantion

Pretty simple... sent me a message back after inquiring saying someone would follow up with me…read more Never heard back. Which is fine as I found an amazing company that did a fantastic job through Yelp. Refi is already done and signed on Wednesday. But just so they know... I will make the initial contact, but you either want my business or you don't. Guess not this time. No hard feeling and not upset. Just leaving a review. Edit: I am going to bump up to 3. I was reached out to and definitely felt remorse on their end on the mix up. I obviously cannot give them a high rating as I didn't get to work with them and don't know how well they do personally. But from the amount of positive ratings they have received from others they may be worth checking out. My mix up appears to be just a small blip and not of the ordinary.

Pete, Christine and Maria from PrimeLending have been awesome throughout the whole process. I…read morestarted reaching out to PrimeLending and my Realtor sometime May/June 2019. Pete was able to pull pre-qualification sheet even though I was not ready to buy. I followed up with Pete in November 2019 who provided me and my Realtor the pre-qualification sheet to go under contract. This was my first home buying experience. I honestly thought this would be a complicated process; it wasn't. Within December 11th, I'm in my new home :) Thanks Team!

Been working with a local Mortagage company I've used before with very good outcomes on a Simple…read moreare-Fi. I have a large equity, very little Debt, an income most dream of and a credit score over 800. I've been in Real Estate first licensed in 1977 and this company is horribly incompetent at pretty much everything. They ask for information which is 100% supplied to them, then they send multiple emails requesting the same info. Then again another email asking for the same information with an immediate "Retraction" of that email as someone finally caught that mishap. They had the nerve to pull my current lien holder (US Bank) named on my insurance policy and replaced it with them... Carrington.... BEFORE any date of escrow COE, unreal. I contacted my insurer and reversed their improper replacement as that actually put you in "Breach iof Contract" or DEFAUT,, wow amazing incompetence. We own other property "Free and Clear" which they continued to ask for the lien holder and balance/payment information, THERE US NO PAYMENT WE OWN THEM FREE AND CLEAR !!! We are scheduled to close by 11/20/2020 as thst is our lock date on our interest. Our local title company does not have any preliminary documents to even start the escrow. We will not extend this closing and do not need to re-fi especially with this company, it's just a choice for some more home renovations verse using my cash. SO FAR THEY ARE A JOKE ... Let's see if I Update this? Rant Over Done let's see if they contact me now as they are also very hard to get ahold of.

Most irresponsible lender ever , from losing money orders to not accepting or taking fault that…read morethey misplaced payments . They wouldn't even try locating after months of telling them . Not just that but also applying my payments to other charges . If i could put no stars I would . Nothing but headaches with the lender. Also no point in doing auto payment it doesn't apply on the date it's taken out. Also the workers are completely clueless of what's going on, half the time they have you on hold talking to other people to figure out what's going on .

Alex was great, a pleasure to work with, made everything really easy and was very straight forward…read more Explained everything clearly and always responded in a timely manner. Would 100% recommend him.

Working with Alex's team was probably the smoothest transaction I've ever had with any of my…read moremortgages. The one thing I really appreciated was the complete and upfront transparency and clarity as to everything going on so that there were no surprises. In fact, everything moved like a well oiled machine. Alex was great and his team was wonderful as well. They were complete professionals who regularly checked in on me to keep me updated about the underwriting status, even if there technically were no updates at the time. It's small details like this that really go a long way. Highly recommend!

Melissa at Academy Mortgage did such a great job to get my loan approved, made sure that it lasted…read moreto the last second at the finish line.

I am highly disappointed and frustrated with Academy the loan officer Gricelle Gonzalez did not…read morecommunicate with me at all. No return phone calls, any information was given to me by the title company. I do not recommend Academy.

Nicole ALWAYS answers her phone or calls you right back. She is very informative and on the ball…read more She treats her clients with respect and compassion. I would recommend her to anyone for a loan or refinance.

She is so helpful I recommend her . I went to a few places asking for quotes and hands-down she has…read morethe best price and she's very knowledgeable and very helpful I recommend her to fix your credit for your future needs thank you!! I already went up in my Cici and credit score and it's getting better!

Debbie is the best!! My ugly credit was holding me back from many things specially from getting the…read morecareer I wanted. Debbie was able to help me. A couple of months later boom! My credit went up and its clean. I am so grateful and Blessed to have come across Debbie.Thank you from the bottom of my heart for your help your Debbie.