Unreliable, unprofessional and substandard service. We are switching to Starlink and Verizon at our business. Avoid Geneseo Communications if at all possible! read more
They have been a pain to work with from day one. Even with the fiber optic the service is marginal and laggy. I will switch back to Mediacom and that is saying A LOT! read more
Their DSL is unusably bad, and they trick you into signing up for it with the promise of fiber that never comes.
Half the time I call I either get a voicemail box within 30 seconds (and wait hours for a call back), or get a message saying they're outside of business hours (happened as early as 4:15 PM) read more
A lot of advertising about great service but they charge you $25 to cancel your service. Are you kidding me?! Speed was never great and the DSL modems they use are older technology but "what a bargain" yeah right. $54 for less than 4Mbps down. read more