I recently had my SUV repaired at Caliber Collision, located at 1710 South Salisbury Boulevard in…read moreSalisbury, Maryland. I truly appreciate and respect the business for the excellent service I received. The communication was outstanding--I received daily updates throughout the repair process. Marc was especially supportive, professional, and helpful, which made the entire experience much easier. This entire business is about making the customer happy! Thank you, Caliber Collision, for your quality work, great customer service, and professionalism. I truly appreciate your business!

We drove almost an hour to this Caliber Collision location because they were unable to provide the…read moremobile service option. The shop also closes fairly early, so we arranged for them to leave the keys inside our vehicle since we had an extra set. When we arrived, the keys were not there. What followed was weeks of unnecessary frustration. We spent significant time searching for the keys and trying to contact the location, but it was nearly impossible to reach the shop directly. Our calls were routed to overseas customer service representatives instead. We were told several times that the keys had been mailed to us. That was simply not true. After approximately a month of waiting, repeated calls, and being told the keys were on the way, we finally had to drive nearly an hour back to the shop. An employee then simply handed us the keys, they had just been there all along. Another disappointment was that the replacement of the rear windshield/back window wiper was not handled as part of the repair process, and this was not clearly communicated to us. The actual body work was acceptable, but the poor communication, difficulty reaching the local office, failure to follow through on a simple agreement, and repeated inaccurate statements about our keys made the overall experience unacceptable. A customer should not have to spend weeks chasing down their own vehicle keys and then make a two-hour round trip to retrieve them after being repeatedly told they had already been mailed.

Had the rear bumper and hood of my 2004 Jeep Grande Cherokee replaced and painted as they were…read moreshowing signs of age. John did an excellent job, jeep looks almost new again. They were able to assist me with transportation from their shop in Berlin back to Ocean City.

Replaced struts and tires reasonable price great service very nice people. Car feels like a magic…read morecarpet rides so smooth worked out great

Excellent, professional service. The office is neat and clean. Superb results. Very friendly…read more Regular updates were provided. Repairs took a little longer than expected. But this is on the insurance. Not the shop. Very happy! Recommend wholeheartedly. Thank you, guys. Especially Blake!

I rarely leave reviews. But my experience with AutoBody Images was so amazing I feel inspired to…read morecomment and share my experience. Contacted them via YELP to set up an appraisal for a scratched bumper on my 2021 Supra (long story). Dave got right back to me, come in any time. I showed up unannounced and we went through different scenarios from buffing it out to bumper replacement, with different price points. He was so knowledgeable explaining the different options. Made an appointment to drop off the car on Monday. Excellent communication throughout the process; they even sent me pics and videos throughout. Picked up the car Thursday. WOW! Work looked great... showroom quality. They even hand washed my car and kept it in the garage out of the rain before I picked it up. Who pays attention to details like that nowadays? Cannot say enough good things about AutoBody Images. Wish I could give them 12 stars. Dave McPherson is the man! Thank you Dave and the AutoBody Images Team!!!

I had work done last week on my Hyundai Tucson. John and his team did a very good replacing the…read moresignal light assembly on my rear bumper. Many thanks.

My read bumper needed reattached and my airbags parts needed adjusted and mr don got mike to get…read moreeverything right and it has stayed fixed. I am local and like to trade there because they are a 3rd generation business whose prices and service keeps them very competitive. Their intake manager, Mr don, knows cars and insurances for decades and has always treated me right, I totally recommend their service five star.

Would not recommend. Impolite and rude went in for a quote and was treated very disrespectfully as…read morethough they were too busy to deal with me, wound up going elsewhere.

From the owner: Chet's Auto Body provides complete A to Z collision body work and repair. Any vehicle from…read moremotorcycles to farm tractors to semi-trucks. Any repair from small dents, scratches, or mirror replacement to major collision and frame repair. We even have a Frame Diagnostic Machine and Precision Laser Straitening Machine on site.** Chet's Auto Body has been a family owned and operated business in the Laurel community for 22 years. Our staff includes outstanding technicians certified in the latest superior "green" paint technology. Our continuous attention to detail and customer service in this industry have been keeping Chet's list of satisfied clients and referrals growing. We strive to provide quality workmanship with integrity, while building life-long relationships throughout the community. We offer collision repair and painting on all domestic and foreign vehicles that currently serves the city of Laurel, including all surrounding areas and cities of Seaford, Delmar, Bridgeville, Greenwood and Salisbury, MD. Although the collision repair market is highly competitive, Chet's Auto Body stands above the rest by offering great customer service. We make the accident repair experience as simple and hassle-free as possible for our customers. We accept all insurance so that you - the customer - have free choice of auto body shops; you do not have to go where the insurance company tells you...

I took my 94 Corvette to get the front bumper cover, right rear panel and the gas filler lid…read morerepaired The clear coat was peeling very bad Jeff matched the paint perfectly an clear coated It looks fantastic I am Very pleased with the work done I will go back if I need work done in the future

Although this auto body shop was fully booked through September, the owner kindly took the time to…read moreinspect and repair my son's relatively new Ford F-150 King Ranch on our first visit. The driver's door was coming into contact with the front left side panel whenever it opened or closed. To resolve this, the owner bent the panel outward and added a shim to the door hinge, preventing the surfaces from rubbing. Both adjustments successfully fixed the issue, and I paid him $50 in cash for his help.

R&R was friendly, fast, and fair. They were very responsive and helpful, and came out to me to fix…read morea deep scratch on my rear quarter panel at a good price. They did a great job and I'm happy with the work -- the color match looks great. He even ordered a replacement wheel arch flare for me and is coming back in a few days to install it. Edit: it's been almost two weeks and I still haven't received the wheel flares.

They were quick to repond to my request and it was done before 24 hours had past. I possible could…read morehave gotten a better deal, but the response time and convenience was top notch. It looks like the damage never happened and so I'm very pleased with the work.

They do amazing work and their customer service is #1. My car looks amazing inside and outside. I…read morehighly recommend them.

These people are stone cold CROOKS! I have an itemized estimate from my insurance company showing…read morethe reimbursement for the $500.00 deductible. EM charged me an additional $500,00 claiming that the insurance company did not provide the payment even though it is clearly shown on the estimate and in the amount paid to EM. The fight has just begun! I am going to have my car looked at by an independent body shop as I have already discovered evidence that work EM claimed was done was not actually done.

Seamless color match and flawless dent repair. No one would ever know I hit a pole and had…read moreextensive damage. Unbelievable value for the high-quality of work received, not to mention the convenience of having the shop come to you. Extremely professional and explained every step of the process.

Extremely efficient and well detailed. I can't notice any…read moredamage. Amazing! Communication on a home visit was extremely appreciated.

I called AAA when I got stuck in the mud on a job site. They said they would charge me because I…read morewas too far off a main road. I called Shocker Towing and they were there there very fast and got me out in no time. Very professional and reasonable. Would definitely call them again.

Called them to have a boat towed to our new house within an hour they were at our new house with…read morethe boat. Very courteous and respectful men. Would use them again in a heartbeat!!! Thank you