Scheduled for my truck to have its transmission rebuilt. I was able to get in touch directly with…read morethe owner instead of having to sit through call menus like with a dealership. Ended up having my truck dropped off a week early and picking it up the day before I was originally supposed to bring it in. Also instead of putting in factory parts that would have failed in a few years, they upgraded everything and charged me only half of what the dealership would have. I 100% recommend Erik's services over many other shops in the Portland area, especially if you drive any gm vehicle with the 6l80 transmission.

I needed help to dissuade my fears of pending breakdown. Darin was so kind and friendly. I felt…read moreright at home.

The folks at Dr. Auto LLC (34386 Slavens Rd., Warren, OR 97053) are the BEST - and, we are…read moreextremely particular about who works on our vehicles.. .. .. Subaru Forester and Taurus mid- size Peterson and Harmon

Trimp's is incredibly customer-oriented and technically knowledgeable and dependable. They're…read morealways honest and upfront about repairs, which we really appreciate. My entire family -- from my kids to my parents -- has gone to Trimp's, and all of us have had consistently positive experiences. A huge thank you to Aric and Stacey for always being there for us and getting us in as quickly as possible when we've needed repairs. Your dedication and care mean so much to our family!

Good friendly place to have work done on ones vehicle. Very friendly staff and knowledgeable crew.read more

Tonight was my first time getting my oil changed here and by far the best experience I have had…read more They were very personable and helped me better understand what was taking place with my car. I will recommend this place to all of my friends and family, I wish I would have tried them out sooner. Also, cheapest place in town for a synthetic oil change.

We took a 2014 Audi A4 to their St Helens location (all owned by the same person) for a routine oil…read morechange on 3/6/2026, and what should have been simple turned into a costly repair. Instead of doing the oil change properly, their technician chose to vacuum the oil out because removing the undercarriage cover would "take too long." We relied on their expertise and trusted they knew what they were doing. The car was driven a short distance after the service and seemed fine. The next morning, however, it started misfiring immediately and was clearly unsafe to drive. The vehicle remained parked until it could be evaluated, and was eventually towed to a certified mechanic. The mechanic diagnosed a missing camshaft seal and advised that this type of failure is consistent with improper oil extraction using suction equipment and would not occur during a standard oil change. We paid $613.79 in repairs, plus the original $97.95 oil change. We made multiple attempts to contact the shop (calls and email). Eventually, their claims manager called on 3/25/2026 and denied the claim solely because they didn't get to inspect the vehicle first ignoring the fact that the car was unsafe to drive and that we didn't even know they caused the issue until after a professional diagnosis and repair. At this point, it's not just about the damage, it's about accountability. Cutting corners for convenience caused real damage, and they've refused to take responsibility. We are now pursuing this through small claims court. Use caution. An oil change shouldn't result in engine damage.

SOLD VEHICLE EXPERIENCE I'm writing a quick review of my…read moreexperience strictly selling my vehicle to the Saint Helens Auto Center, specifically the Ford portion of the dealer. I DID NOT buy a car from them. I used TrueCar to sell my vehicle. TrueCar is pretty awesome from my experience btw. Anyway, the dealer contacted me quickly after I sent my vehicle info to TrueCar as they were a verified TrueCar dealership. Once I let them know I was a TrueCar seller, they gave me the guarantee TrueCar price. I was given this price online and they didn't try to haggle me down. Which was paramount to me for my ideal experience. I briefly met the used car manager, Frank, when I went in to give them the car and was primarily helped by Jennifer in sales. They we're both accommodating, friendly, and professional! They did NOT "BS" me in any aspect at any point! Even with Frank being busy dealing with live online auctions, they clearly communicated to me Frank needed a little time to finish up his online auctions and then they'd draw up all paperwork and have it ready at the time we agreed on. AND THEY DID! Clear communication AND sticking to their word! Thank goodness! I went home for about an hour so he could finish his auctions, and then Jennifer came to my house, with all necessary paperwork and let me sign in the comfort of my home. After all papers were signed, she drove my (now their) car back to the dealership. My wife and I barely had to lift a finger. Just an easy process from start to finish. As far as my selling experience goes, I couldn't recommend this dealer more! See Jennifer in sales! She's so pleasant and amazing to work with. When it comes time to get another car, I'll definitely see if their selling side matches their purchasing side! Thank you Frank and Jennifer!

Drove an hour to see a car. Was told it was not on their lot but at a sister location. I requested…read morethat they verify the car was there prior to driving an additional hour and half away. The sales rep verfied it was there. Stated it passed inspection and just got an oil change and new wiper blades. We drove the hour and half to the sister location in Warrenton. Once we arrived the car was NOT at the lot and we were informed it DID NOT PASS INSPECTION. Wasted my entire familys day and was completely avoidable.

Nw auto does a great job. Good communication with me and…read morereasonable solutions. I've been doing business with nw auto for over fifteen years.

The shop is a small "Man Cave" kind of office. Charlie the big chocolate lab has free roam of the…read moreshop and loves to eat bananas. He smelled it in my purse on my first visit and since then, I try to have one available for him every time. The shop is a little off the beaten path just off of Old Portland Road in St Helens, OR. Really kind of easy to find. You just have to know it is not going to be directly off of Hwy 30 but not far off. Joe is a young, small business owner. Very polite and very knowledgeable about my car. I watched as he asked me what the trouble I was having, he listened to my car, smelled it and observed and would take the vehicle for a test drive before coming up with a logical diagnosis. He has 1 other mechanic, Eric, equally as savvy with cars as I could tell. I don't think Joe realized just how much I was watching how he and Eric operated. I am usually very skeptical about price gouging and being taken advantage of because I am a woman, so I watch like a hawk. They are very happy to answer my endless questions in a way that makes sense to me and makes me confident they know what they are talking about and are not being deceitful in any way. I have never felt ripped off or taken advantage of and I have been going to him for 2 years now. This is very important to me as, I feel I am an independent, intelligent woman. They answering my questions and being up front about the procedures which can be like a doctor, trial and eliminating the possibilities in order to fix the more complicated issues. All which made sense to me. Yes, once I had to go through the line of possibilities (3) for a multi procedural fix and it turned out was the last item that fixed the problem. Joe was honest with me that if this last fix doesn't fix the problem even he would be stumped. Good thing it was the fix. Oh, and the price with labor did not put me into sticker shock. Phew! I also at first, would double check with my brother-in-law who was an out of state auto mechanic as well. When conveying to him how Joe worked and told him procedures in which Joe used said he would have used or advised the same things. There it was, confirmation. Now, I don't call my brother-in-law for confirmation anymore. As far as I was concerned, Joe has proven himself with me.

I mean they were okay but they didn't really WOW me... you know like when you meet a new chick and…read moretake her on a date and she just talks about how cool ford broncos are all the time you know? its like yeah they are cool but its just a standard mid-sized suv... like where is the WOW factor??? ... Lets talk about Ford GT or a Ferrari.... they are like WOW! so I guess the moral of the story is if your going to BLCH make sure to keep your expectations within reason.... they are not Hearts Magic Man.... and they don't have 50 Cents Magic Stick.... they are just regular people who do great at work 98% of the time...I mean we all do that at work right? and when they did mess up they owned it. So, I will rate these guys 5 stars... but like ford broncos.... they are just okay..... no WOW factor. needless to say I won't go back because I finally found a shop that really does WOW me... but I hope the 5 stars helps them. -Collin and family.

I would never recommend this business. I paid almost $5,000 to have my brakes fixed and they…read morefailed. The car accident it caused could have been fatal. There were children in both vehicle, a baby even. I left them a review on Facebook and my review was the newest one in YEARS and they blocked me so that says A LOT about the type of people and business they are. Even after paying for everything they still were trying to charge me an extra $500 for a hose that did NOT need replacing...turned out one of their employees spilled fluid and that was all. As for my brakes failing Im beyond disgusted with this business and their behavior towards the community they serve.

This was my second time at UTS with my 99 Dodge diesel. With 200,000 miles I figured I'd get some…read morepreventative maintenance done with a valve adjustment and have my hoses replaced. They also diagnosed that the exhaust leak I had noticed was from a cracked exhaust manifold. which I had them replace. After a couple days in the shop a girl calls me up to say there's nothing wrong with my heater hoses and do I really want them replaced. I told her yes, I just had the main hoses replaced at a New Mexico Dodge dealer and wanted all the rest replaced to assure no future problems. Thank you UTS - you exceeded my expectations and went above and beyond. DB

Great small local business! Got my car all ready to go and backed up their service. The whole crew…read morewas great.

Daniel really helped me out, not only by checking to see which lights were out in my car and…read moregetting the correct replacements, but also putting them in for me. It may not sound like much, but it seriously would have taken me awhile to figure out how to do it myself! I am truly grateful! Thank you, Daniel!

Usually we really like this place, but today my husband went in to find a couple of parts and the…read moreguy at the counter with long red hair and beard was extremely rude. He was argumentative and condescending for no reason. If you're having a bad day dude it's really bad for business to take it out on your customers. I don't think anyone would appreciate that in an employee.