Had a wonderful experience durning a difficult time. The staff of nurses and techs were…read moreinformative, compassionate, helpful and dedicated at a very difficult time for our family. The administrative staff was responsive and professional. The visiting pastor, musician and social worker provided wonderful services. Everyone we encountered at Premier were wonderful to work with and our family (the Hughes) highly recommends them.

Visit from pleasant nurse while parent was inpatient in hospital. Was told didn't qualify for their…read moreinpatient hospice home. Went back to asst living and died within 1 month. Just wanted to go there and have less pain and be cared for. Very disappointed they would not accept as inpatient.

I would not take my dog to Stillwater Hospice. My beloved brother was dying of lung cancer and we…read morewere advised to bring in hospice. Unfortunately, we chose Stillwater. From the initial intake on day one, until he died eight days later, Stillwater was horrible. My brother fell and EMTs had to be called and there was no followup from Stillwater to see if he was ok and if the family needed help or had questions. A nurse who came on day 2 never checked on him for five days until her next visit and was "really surprised" at how he had deteriorated. Then the intense pain began and for 41 hours it was horrific. I can never unhear his screams. Calling Stillwater at 4 am because the pain meds were running out, calling back and demanding that someone come help us and they show up hours later. Again, no followup until he died the next morning. I am writing this because I hope no one else suffers with Stillwater Hospice the way that my family did due to their incompetence and lack of care.

When our family was looking for hospice care for our father, we were referred to Heartland Hospice…read more We scheduled an informational appointment to "interview them" thinking our father had several months left. The morning of our appointment, my father took a turn for the worse. We contacted Heartland and asked if they could come earlier than our scheduled appointment. They not arrived within 20 minutes of my call, but they were able to get him all of the help he needed and he was resting comfortably by that afternoon. Sadly, my father passed three days later. However, Heartland was wonderful through all of it. Because he was onboarded on a Friday, we ended up seeing five different nurses throughout the four days. Every one of them was phenomenal! They were all so caring and knowledgeable. We couldn't have navigated through everything without them.

From the owner: Enriching Life…read more Heartland Hospice Services provides hospice care to terminally ill patients wherever they call home. At Heartland, we care for the body, mind and spirit of our patients and families. We tailor our care to fit the patients' and families' unique needs and encourage the involvement of family and friends at every step of the way. Our hospice program includes nursing care, pain management, counseling for patients and families, bereavement services, living will and pastoral support. Heartland believes wholeheartedly in the power of the individual, the importance of relationships and the value of respect and dignity to everyone at every stage of life. Our goal is to create a positive difference in every patient's day, to make a personal connection and create memorable moments... moments that enrich the lives of each of our patients.

You may be thinking...why in the world would someone review a place like this. Well my grandma is…read morehere and I just wanted to post something about how wonderful this place is. First off this home is super clean. The nurses are very friendly and helpful. In fact everyone was pleasant considering the circumstances. They even have a therapy cat and a therapy dog. The family waiting room and the little gardens are a nice to take a breath if you need it. Keep up the excellent work!

just say hard that my father is going me and my wife came in first time here to see him was better…read morethen i expected and of course dad put on a act he is ok ty

My elderly mother was in Hospice care with another group in this area. She needed a pacemaker…read morereplaced and after that was done, the Hospice group denied letting her return to Hospice. That's another story for a group that will get 1 star. Any way, we were given the name of Heart to Heart as a group that is more caring than the previous group and told we should contact them. All of Mom's children are out of state so it was imperative to us that we get help for Mom that is local and experienced. My sister talked to Karin at Heart to Heart and Karin started the process of getting Mom enrolled with them. Due to COVID it took a few extra weeks but Karin kept checking in with us to let us know where Heart to Heart was in the process of helping Mom/us. They reached out to all the places that had Mom's records and got those while we were waiting - very proactive. Finally they were able to come to Mom's home and talk with her. When their nurse came out to examine Mom, we were told by the nurse that Mom was terminal and had days/weeks to live. The contract with Heart to Heart wasn't signed and we were in a panic! Karin carried to contract over to Mom's home that day and got it signed by a family member. Mom was once again under Hospice care with a group that went out of their way to help her, and us. I cannot thank Heart to Heart enough for the peace of mind, support and care that they have given Mom. Amazing Karin, and amazing people at Heart to Heart. I would highly recommend them to anyone.

My wife has went home to be with GOD. H2H had taken care of her for the last three years. I would…read morelike to Thank everyone involved with H2H for such care and compassion from administrators-volunteers you've got the best people you could have! You all deserve a raise! Love you and Thank you!