Since I have finished my physical therapy treatment with Steppin' Up on Auburn Road, I must tell…read moreanyone thinking of going to a physical therapy facility to please consider this one. Emily and Maddie have both been very helpful and patient with my physical issue. They have never kept me waiting, they are both very cheerful and glad to see me. Emily has really helped me with my neck issue and I am grateful to her. Your organization has two great therapists in Emily and Maddie. The receptionists always remember your name. You can't beat that. I will miss my time there.

Not bad been there before for my leg and now my left arm rotor cuff it's been hurting and was able…read moreto go back and get the same girl

I came in to do an evaluation. The therapist I had was Andres. He was very rude from the minute I…read moregot there. He questioned everything I did. Why wasn't I putting effort in? I explained why, he just rolled his eyes. I asked how much weight was the box that I was lifting before weights. He said "Don't worry about it". During my evaluation, clients were coming in (all white), He spoke to all of them said goodbye to all of them very nicely, then continue to still be rude to me. The evaluation was supposed to take 4 hours. He did my evaluation in 2 hours. At the end of my evaluation he told me when I get home ( I'm thinking he's going to tell me to ice or put heat on whatever that is hurting me) that I should really think if I put in my full effort into my evaluation. Tell me he's been doing this for over forty years, so he knows what he's talking about. I couldn't believe how rude he was to me. Then it was the coldest day we had, below 0 outside. So after I was done, I started my car from my remote starter and sat in the lobby. He comes out to the lobby and says to me "Are you waiting for a ride or something?" VERY RUDELY! I said no, "I'm warming up my car." He was like, "oh okay, I was wondering why you're still here." I feel that I was discriminated on so many levels, because one, of my race. Two because of the reason why I was there.

I had back surgery in Dec. 22 so I was very limited in movement and flexibility through the end of…read moreMarch. My Neurosurgeon recommended I start physical therapy beginning in April so I spoke with family and friends for a referral and ultimately starting searching online. Summit PT had better reviews than many other clinics in town. I chose the Lima Rd. location. Simply stated, they were excellent! Gretchen E. provided most of my PT. She listens to your needs, sets reasonable goals and challenges you to push through as you gain more flexibility. I had 8 wks. of PT. Being in my early 70's I continue to do the daily excercises I was sent home with. I highly recommend Summit PT. L. Lankenau

I went to Mallers and Swoverland for pain and discomfort stemming from the front right shoulder…read morewhen I ran. The male physical therapist did not treat my shoulder, never once touched my shoulder. He did injure my neck, state that my pain was related to my cycles, stick his hands in my mouth, and completed multiple rounds of scoliosis tests. The PT was overall very handsy, even when not necessary. For example, placing his hand on my shoulder when he sat next to me. Just placing it, not for any treatment purposes. Details are below. I would not recommend this practice to any family or friends. I especially feel that female patients should be cautious. The therapist that I felt abused me is unlikely to be fired from the practice, as he is heavily intertwined in ownership. In the second appointment he cranked hard on my neck hard. Within hours, I had severe pain in my neck and headaches. I've been in pain since this appointment in early June. A recent MRI confirmed that the pain resulted from two bulging discs in my cervical spine. Surgery may be needed to fix the damage caused by Mallers and Swoverland. As PT continued, I stated at each appointment the pain in my neck and headaches were not getting better. At the last appointment, the PT questioned if the cervical pain and headaches were a result of my cycles. I'm in my mid-40s. Prior to this therapist laying hands on me, I never had cervical pain or headaches. When I denied that the pain was related to my cycles, he continued to question if it was, and stated that it wouldn't be my fault, just a part of female hormones. During multiple visits, the PT repeatedly forced me to open my mouth as wide as possible, and would ask if anyone ever told me I couldn't open my mouth very wide (remember, I'm seeking treatment for pain in my right shoulder). The therapist surmised that the pain in my shoulder was related to tight facial muscles. On the last visit, he stuck his ungloved knuckles in my mouth to prove that I couldn't open vary wide. My upper teeth scraped his knuckles as he pulled his hand out of my mouth. I tasted his skin for the rest of the visit. Also, the reason that I attempted PT is to relieve pain my shoulder. The pain in my shoulder continues. Finally, something to note is that at least one of their 5-star reviews were written by an employee, not a patient.

Trent is the best in town! Experienced, kind, compassionate, and more knowledgeable than most…read moreothers put together! He has training well above basics and all his therapists are the same! It's like he knows exactly where to work on my body with his "magic fingers". He spends time working on my problem areas, not all exercise, that only made me hurt more in other therapists offices. he doesn't use PT asst, he spends the full appt with his patients,

I can't say enough about this place. Anika and Heather are absolutely amazing. You can tell they…read morelove what they do and they want to help get you back to a normal life style. The ladies at the front desk are friendly, get you taken care of and know you by name. They make you feel like part of the family.

Horrible customer service! I was charged $50 when I did not show up for an appointment during the…read morecovid-19 lockdown. Yet they had no problem canceling my appointments for the same reason. Had to call 4 times and the owners would not even call me back to refuse my request for a refund. So sad to see this with all of the PT places around ft. Wayne.

Male Pelvic Floor Physical Therapy, Guys don't let the embarrassment of having your pelvic floor…read morelooked at stop you from getting the help you need. Dr. Margot Stricker is a blessing. If you need a pelvic floor DPT you can't get any better than her. Male pelvic floor physical therapists are few and far between. Dr. Stricker tells you you like it is. No matter what embarrassing position Margot maintains a safe and secure space when in her hands. She explains everything she's doing before she does it in terms that can be easily understood. The staff is awesome, efficient and will get you scheduled in no time. Thank You Margot, Rex

I absolutely love Terri at Healthy Expectations. She helped me get my life back!! When I arrived at…read moreTerri's office a year ago, I was so defeated and feeling terrible. I had been on a long two year road of several needed surgeries that had caused nerve damage to my pelvic area. I had a hypertonic pelvis due to the stress and all my pain. I ended up seeing a doctor in Chicago that recommended Terri who she felt was the best therapist in Fort Wayne. I had been to Steppin up for a few weeks when I was referred by my Dr here in town but they really didn't do much for me. The knowledge at Steppin Up just wasn't there. Steppin Up versus Healthy Expectations was night and day! On the first day I met Terri, I really couldn't do much of anything . Sitting and walking was hard to do. I just felt terrible and very depressed. Over time she taught me skills on how to release and stretch my hips and pelvic area. Calm my flared nerves that caused me so much pain. Terri taught me ways to breath to relax my tense muscles. I stayed dedicated to seeing Terri twice a week along with my Dr in Chicago. I did all the homework Terri gave me to do and listened to her calm words of advice. After seeing Terri for almost a year, I am almost pain free. I have started doing things I used to enjoy and slowly feel my life is returning back to normal. It's so important to have a good physical therapist that understands the process of healing, patience that is needed to fully heal and pushes you. Dealing with pelvic issues and nerve damage isn't fun or a topic you want to share with the world. I want to share how important it is to take action if you feel something is wrong. Terri is not only a pelvic therapist but deals with other issues in the body. I will be forever grateful to Terri! I absolutely would not be where I am today without her. I would highly recommend Healthy Expectations!!

I was introduced to ProTailored Physical Therapy when I experienced severe lack of neck mobility…read more Yes, I could step in for Lurch from the Addams Family. Lisa Douglas focused, evaluated and provided me, not only with immediate relief, but taught me how to maintain her success in my recovery. Lisa is very respectful and personable as she gained my complete confidence during my sessions. The North FW location intake was easy and so very pleasant. The waiting area is relaxing and very comfortable. I am very appreciative for all their help!

A bit disappointed in the experience. I felt my PT was more interested in his laptop during our…read moresessions then our actual regimen. I noticed other PTs as well had their heads buried in the computers. Also doesn't help the front desk is via webcam.

I wish I could give them 10 stars, you will not find a better place if you're in need of therapy…read more Every single one of the therapist there are outstanding and they do go above and beyond to make sure that they're working on getting you better I know when I went there I was in considerable amount of pain nine on a scale of 10 and after my first appointment that dropped by three points and by the end of the week, I was down to a four. They continue to help me progress and I know if you follow their instructions, you will heal quickly and feel much better. I would recommend this to everyone because they are very caring and understanding and want to help. Thank you to the team so much for getting me where I am today.

From the owner: Summit Physical Therapy is committed to providing high-quality musculoskeletal care to all members…read moreof our community. A detailed and in-depth initial evaluation is the foundation of our philosophy. Treatment can only be specifically tailored to each client by obtaining a comprehensive understanding of the history that provides the intricate and unique circumstances that each patient presents. We provide a patient-centered program; emphasizing individualized one-on-one rehabilitation, using advanced technology and state-of-the-art physical therapy techniques. Our goal is to maximize each and every patient's potential to return to a healthy and active lifestyle, without pain or physical limitations, through exemplary physical therapy and most of all, compassion. It is our goal to make this process as smooth as possible by providing assistance with your insurance questions and verifying your benefits. In most cases No Physician Referral Needed. We also offer Free Screenings in case you are unsure if Physical Therapy is right for you and your condition. We are here to help. Call Us Today!

This office has the best therapists. Sarah, Christie, Belle, and Solomon are top tier. I have gone…read moreto other PT offices but have never experienced the professionalism, care, or program like they did for me. They not only helped me to go above and beyond in the process, they encouraged and challenged me. The entire staff was great and I was sad to graduate but I’m headed for my second knee replacement and will get to experience the best again!! I would recommend anyone to experience the best in Fort Wayne on Lahmeyer Road!

I went in Steppin' Down and came out Steppin' Up! Staff was super nice as soon I walked in. Greeted…read moreby the receptionists, who helped with my appointments and insurance. I worked mainly with Solomon. He was fun and encouraging. He helped me with my pain in my lower back and hips. I always felt so much better when I left after my work out. I will refer Steppin' Up to friends and family! Awesome job! Thanks so much! Pam Wiedemann