BAD BAD BAD BAD BAD BAD BAD BAD STAFF AND DOCTOR!!!!!!!!!!!!…read moreIf I could give a negative review I would. This is the second time coming here for my kids. The first time I called (2025) I was providing my information over the phone and the lady was extremely rude. Basically said I didn't have insurance coverage and wasn't able to schedule an appointment. I reiterated the fact that my children were covered and she needed to check her system thoroughly. Back and forth discussion that resulted in my calling back to schedule it when she simply could have scheduled the appointment to begin with and verified the active status of my insurance upon the appointment a month later or even in between that time. With her continued rudeness, I decided to give her a taste of her own medicine "no pun intended". She clearly didn't like it and coincidentally changed her attitude almost immediately. Upon arriving at the Doctors office, i found out that the rude lady over the phone was thinner short lady with dark mid-length hair. I don't recall her name at this moment. Fast forward, we entered the medical room. Dr. Koo kept interrupting me, dismissing my input regarding my concerns for my child and their health, and kept telling my young kids for them to explain themselves. I get it, you want to hear from the child directly how they feel but when they dont have the right words to explain themselves and articulate what is going on then thats when parents should advocate for their kids and speak up, which I tried doing. But again, Dr. Koo continued to ignore my concerns as a parent and kept interrupting me or basically shutting me up. I figured maybe she was having a bad day. giving her and her staff the benefit of doubt. 1 year later, another physical. Took my kids in and guess what!? YUP! Same BS! Same receptionist/nurse (whatever you want to call her) was rude. The rude lady was asking me what concerns i had related to my kids health. I explained and there was no empathy whatsoever. I felt like the concerns I was explaining to her didn't matter and tried rushing me by not allowing me to finish what i wanted to say and asked me "any other concerns" even before finishing my last sentence. If you dont know how to listen to patient's concerns, then this is definitely not the field you should be working in ... lady! She looked like someone put cat litter and fecal matter in her food with that snobby expression on her face! ugh! I hope she reads this too! Mind you, she also forgot to list some concerns i expressed. Anything i mentioned she immediately interrupted me by saying "You can tell the dr that, you can tell the dr that, you can tell the dr that." as if she didnt seem to care about what i had to say. I specifically asked for two specific exams and it was like twisting her arm! these exams i know for a fact she was supposed to do and didnt want to do it probably because she was being lazy. if your child goes in for an annual check up, anything can happen within a year so many changes, so you want to ensure you get EVERYTHING checked out! Not this office. NOPE! THEY DON'T CARE!!!! Once she left, Dr. Koo came in (shaking my head!) I started explaining the concerns. Guess what!? She did the same thing again as she did last year. Interrupted me, dismissed me, she was checking my child and made the comment like "what do i know im not the specialist". Right, youre not the specialist but you ARE the DOCTOR, so have some empathy lady!! Not to mention, my insurance fees pay your salary including my out of pocket expenses, so be grateful! I told myself I cant believe this! AGAIN!?!?!? this is ridiculous! Who does this?! what kind of doctor does this!? i was livid and so annoyed at the treatment we received, (better yet, lack of treatment), and couldn't wait for the appointment to be over with. Oh! and the two exams I requested, only one was done. Lo and behold, the one exam I requested, turned out my child now needs to be a specialist. If i wasn't persistent on the inhouse exam, my child would have suffered even longer!!!! SAVE YOUR TIME, MONEY, ENERGY, AND EVERYTHING OVERALL BY SELECTING SOMEONE WHO GENUINELY CARES!!!! FOR THE LOVE OF GOD DO NOT BRING YOUR CHILDREN HERE!!!!!

Dr. Koo is such a great doctor. She has so much experience. She found my daughters heart condition…read morethrough a murmur and she will now need open heart surgery. So thankful she caught this. She's been a family dr for many others in my fam.

Dr. Hsu is the best doctor I have ever had. She is thorough, thoughtful, knowledgeable, and hard…read moreworking for her patients. She is keen and attentive to a patient's needs. Honestly, she's the first doctor I have had that has gotten my health under control since I've been under her care. Their office is beautiful and the staff is so caring and friendly. It's always such a pleasant experience coming to their office.

Dr. Hsu cares deeply for her patients. She goes the extra mile when other doctors can barely spare…read morefive minutes. Best doctor I've ever had.

Doctor Vela is the best! Easy to talk to, makes it simple to understand and very great personality…read more Very professional and tells it like it is. The 2 girls at the front desk are very professional and make you feel welcome. Thank you all!

Dr Angelica Maldonado is such an amazing cool chill doctor! She made me feel so comfortable and…read moreeducated me really well. 10/10. The office is clean. The front desk and medical assistants are so nice and sweet. They also made me feel comfortable. Haven't been to the doctors in 10years.. I know bad. But they sure made the experience good. I'm recommending my whole office to make an appointment with them !

Dr Parveen is a wonderful doctor.She does her work Old…read moreschool.You will be amazed by her expertise.She is super Nice too.

Dr.Parveen is great however her staff seems rude and unprofessional. They never greet patients and…read morethey give you attitude for no reason. Alejandra is the worst. I don't understand why they work in the field if they are not going to be helpful, lazy and don't know how to get a simple task done. Alejandra was rude to me and that behavior is unacceptable.

I been trying to make appointment with this doctor for months but those lady's in the from office…read morehave horrible customer service they tell you No the only take certain insurance.. horrible.. Dr. Frischer need to look into that.. This days is not to being picky with are health..

Have been seeing Dr Frischer-Ryan for over 6 years now and she, as well as the nurses and staff,…read morehave always been very helpful, supportive and caring. Dr. Ryan has also presented the best kindness, care, professionalism and knowledge that is expected in a doctor. She actually takes time to talk with you and find out what's going on with you. It's a discussion about treatment and not an immediate pill pushing doctor, which I'm grateful for. My previous doctor didn't tell me of an existing tumor on my kidney from 13 years ago. I changed doctors and she encouraged me to get tests done and we found the tumor. Surgery done, and I'm healing. She's through and caring and I can't say enough about her tenacity about caring for her patients.

Type of care: yearly heart condition check-up and in-office examinations prior to the visit…read more Quality of care: Not satisfied. Office experience: The staff are lovely. The assistant who scanned my heart previously was very nice and remembered my condition even after more than a year. (Also, their appointments are very sparse throughout the year.) This cardiologist seemed more interested in how I was dressed than in my heart. This, among other things, made me feel very uncomfortable. I remember her making sure that I understood her comment about my clothes, saying it twice. I felt more comfortable around her assistant, who is a male, than her. I am on Medi-Cal, but she kept recommending that I change my insurance to cover some additional and very rare examinations. As if I can do that overnight. She doesn't talk to you; she just nods and says very few words. There's no opportunity to express concerns. I have been in contact with cardiologists all my life, both for myself and for other people. Everyone has their own character, and I accept that as long as it doesn't become unacceptable conduct. I did not go to my last visit, to collect all my exams because of this. And I am procrastinating exactly because of this cardiologist.

Dr. Young is competent, knowledgeable, and kind. I have been seeing her for over 10 years and never…read morehad any issues with her office visits until recently. Unfortunately I could not give the full 5 stars due to her office staff. There is one who lacks professionalism - she complains about patients to her colleagues in the presence of the patient (thinking the patient does not understand mandarin). I found it extremely off-putting and was shocked to see this type of behavior in this setting. While performing the ECG, she continued to explain and defend her misbehavior. As for Dr. Young, she is highly recommended for any cardiac conditions you may have.

This so called workers comp doctor is one the worst mot unethical so called docters there is. He…read morepartners with equally bad workers comps laywers and they collude with one another to maximize their profits while leaving patients and clients in the dark. There is never clear communication of treatment progress or treament plan. They have way too many clients. An appointment at 9am and turn to over 5 to 6 hours of waiting just to be seen. I am not sure how they are still in buisness but stay away from this office any of the lawyers that they work with.

From the first phone call with Giovanna I hope I spelled it right, the visit with the doctors, and…read morethe office staff itself was professional and pleasant. The Doctor tended to my needs and the wait time was short both times. It is ran well. Thank you Olga you have a great team.

The doctor & staff were super nice and took their time with me. The facility is nice, very…read morewelcoming and very clean.

I always have an amazing experience here! There is always such fast service, it is always clean and…read morestaff have been so knowledgeable and nice! I really like that every time I come here there has never been a wait! Other urgent cares are packed, dirty and staff is rude. Here, I simply made my appointment online and come in and they always see me promptly! I love the location and the parking is quick and easy! I'll definitely continue to come back

I've been a patient of Dr. Reece's for nearly 20 years. He listens and has patience and the…read moreexperience to help you. He noticed my Calcium was up and helped me get the parathyroid surgery I needed. Sometimes you wait a bit while you're in the office. It's worth it. Yvonne is a great admin for his practice. If your physician can't figure it out, Dr. Reece can.

Dr. Reece is as good as it gets. Skilled, personable, compassionate. He's a doctor for all the…read moreright reasons. Loves his job. Really cares about patients. Very good staff as well. Because of his popularity, you usually have to schedule weeks ahead of time and can expect a wait after you arrive.

I lost my doctor after 30 years and I found Dr. Garcia so far she made me feel welcome and…read morecomfortable and answered all my medical questions. She's an amazing doctor.

I have received the best care with Dr. Garcia. She is highly responsive to my needs, she is like no…read moreother. I highly recommend her.