I recently switched my Primary Dr to Dr. Parveen Ahmed. I saw her at the Pico office late afternoon. I was treated with kindness as soon as I signed in. The receptionist are busy but they answer any questions you have. I went in for a couple of issues and never felt rushed by the Dr nor her staff. All my questions were answered and my issues were dealt with.
First of all, any Doctor office you go to will be busy. Especially during flu season, my wait was long, but I was prepared and already had child care setup.
Secondly, this isn't an Urgent Care center. Its a Primary Doctor office- you will not be the only patient with this Doctor, just like others are there for personal reasons the Doctor takes her time with them as she will with you.
Third, the person that previously reviewed this place was accusing the front office of "not knowing what they are doing"- I never got that feeling. If you had a bad experience with them, it should have been brought up to management not yelp. Yelp is a space you share your review, not talk bad about staff because you had to wait and you were sick.
I'm happy i didn't let your review influence me on choosing providers. The staff was great- her M.A. Shista is amazing and takes care of my authorizations quick. read more