I walked in to make an appointment and was refused. I have ppo ins. Front desk clerk offered for me…read moreto see PA, I wanted MD. He said they didn't have a MD for neck and back pain, known arthritis. I explained I wanted pt following auto accident. I have not filed claim but was refused treatment using my medical ins. Very poor customer service. The reason I walked in following another appt at pih is because orthopedics never answers their phones. This guy told on his own words to hire an attorney and seek treatment elsewhere because my pain MAY be the result of auto accident. Their loss. I will find another doctor and let ppo ins know I was refused care here.

Wanted to give a quick shout out to Dr. Luu and his staff at PIH ortho. I had my right knee partial…read moremenisectomy done today 6/10/24 and can not speak more highly of the service and care that was provided to me. Dr Luu you are a great advocate for your patients and that's important, you and your staff have taken great care of my situation and you did it with a smiling face so thank you. As a current employee of PIH myself you set a great standard of what patient care is about. Thank you again!

I first met Dr. McShane when I accompanied my 86-year-old neighbor to her appointment for shoulder…read moreissues. And I wholeheartedly agree if you want a straight shooter - who knows her knees, shoulders, etc....go to Dr. McShane. I had torn meniscus on both sides of my left knee, which eventually was repaired by Dr. McShane via arthroscopy. I can still do 9-mile hikes so I'd say the surgery was a success. One of the things I really like about Dr. McShane is that you never feel rushed when you meet with her. Appointments are easy to make, but plan on spending at least 45 minutes there, especially if you must have x-rays before your exam. Another plus is that if she can't fix your problem, she will refer you to another top of the line neurosurgeon.

Dr. Mc Shane is everything my referral said she'd be, a straight-shooter and all about business…read more Super polite and easy to talk to with an unbelievable knowledge of foot and ankle issues. She took the time to explain things about my current status first with the technical names and then in plain English. I'm sticking with Dr. Mc Shane from here on out, and moreover, glad I've got plenty of walking years ahead of me.

Life-Changing Hip Surgery - Highly Recommend Dr. Andrew Luu…read more I waited five months to write this review so I could give an honest perspective on my experience. Before surgery, I struggled with chronic knee pain for nearly a decade, and worsening hip pain had severely limited my mobility and function - I couldn't even put on my shoes or socks. Almost five months post-op from total hip replacement surgery, I have no knee pain, my hip feels great, and I'm back to daily walks (hills), YMCA classes - Chair Yoga, Silver Sneakers. At nearly 64, I didn't imagine I'd be dancing and enjoying date nights with my husband so soon or even again! Dr. Luu is incredibly skilled, patient, warm, and deeply reassuring, guiding my husband and me every step of the way. His office staff members are respectful and helpful, which makes the whole experience smooth and comforting. This surgery restored my life - I feel joyful, active, and extremely grateful. I cannot recommend Dr. Andrew Luu enough!!

Dr. Luu did an amazing job on my hip replacement. I feel the procedure went flawless. It is six…read moreweeks now from the procedure and I have incredible movement. Dr. Luu communications is incredible. He is down to earth and explains what will happen moving forward. 100% pleased with the outcome.

Although his is now at the 12462 Putnam St. location, I felt I should still write a review for him…read more Dr. Malhis is a wonderfully straightforward surgeon who will do everything it takes to find the answers you're looking for. Unlike other doctors I have been to, he doesn't just throw out a suggestion of a surgical procedure or assume anything about my condition. He patiently answered all of my questions and reassured me that we were making the right decision. Rarely has a doctor made me feel both comfortable in his presence and confident in his diagnosis.

I suffer from calcium deposits that end up pressing on the nerve of my shoulder blades. Thanks to…read moreDr. Malhis I don't have to suffer very long. He knows exactly where to inject the cortisone shot and I get immediate relief. I will not go anywhere else but Dr. Malhis.

Negligent doctor. Pinned my mother's hip even though she had osteoarthritis instead of giving a…read morecomplete full hip replacement. She never walked again and died from complications of being bedridden for nearly two years. She suffered horribly.

Surgery was great. Hospital of course horrible. Going in for another surgery, only want hom to do…read morethe surgery

Dr. Chou performed AFTL surgery on my left ankle and the treatment he provides is excellent he is…read moreopen in providing answers to my questions so that I understand what is going on also provided me with information about how my surgery went also giving me pros and cons of why he decided to do the surgery like he did, I still have a little while to go as far as healing and doing physical therapy but I'm positive that I will have excellent results. Thank you Dr. Harvey Chou Sincerely: Mr. Trevinio Richard Torrez

The worst. The literal WORST…read more I'll be filing a complaint with the state as well as the insurance company. Do not see this doctor for anything if you want to get back to your optimal physical condition. If you are under 75 years old, this place is not for you. We've been with PIH for decades and in the past 5 years, it's become deplorable. The visit with this doctor was so alarming and ridiculous that I immediately canceled my association with the medical group as a whole, my insurance company United Health got my injured daughter urgent admission into the Memorial Care group and it's been like night and day. MC is how PIH USED to be. I canceled my entire family's decades-long association with PIH primarily due to the rotten cherry-on-top utterly deplorable and disappointing visit with Chou. I really can't even refer to him as "Dr" because he certainly did not conduct himself thusly. Do not go to this Dr. Perhaps he was good and attentive at one time, those days are no longer.

I visited the hospital because of knee pain, and the doctor kindly explained the cause of my pain…read moreand the treatment process. Very kind staff & professional care services. I recommend 100%.

Above all, the staff at every level are excellent. Thank you, Dr. Kim, for understanding and…read moreresponding to the patient's concerns.

I've been coming here for the past year and have been very happy with the level of care I have…read morereceived from the entire office. I had another visit today and after checking in, I was taken back to the room quickly. Even with imaging and my actual appointment, I was in and out in about half an hour? Van Der Hayden is always super thorough and answers all of our questions in a way that is easily understood, which I appreciate. I know this might be a bit of a drive compared to the whittier location, but parking is super easy and free. Win win in my book!

Care is good, if you can deal with the phone system and the office staff. Once you get into the…read moreback with the physicians you're fine...unfortunately, getting to talk to someone or getting a website, that isn't just pushed at you at warp speed on hold is pretty impossible. I have waited on hold so long, I've been driving down to get my shot appointments. I've been told I have to be pre-approved for shots that don't need to be pre-approved. Then had to drive down again to tell them that. I had an extension at one point, but evidently they didn't usually give that out, so the front desk sat there and either lied to me or didn't know about it. This all happened in a space of 3 weeks in March of 2024. I've been having trouble with appointments, since this office was purchased by PIH and it just gets worse and worse!

Muy amables y atentos fueron conmigo sentian mi dolor y tubieron mucha atención y preocupación a mi…read morelesión 100% RECOMENDADOS

Es un placer estar en ese centro medico, el Dr. Dworsky Erik es una eminencia y realmente lo…read morerecomiendo por el trato, la eficiencia y el conocimiento. cien por ciento recomendable. Gustavo Islas It is a pleasure to be in that medical center, Dr. Dworsky Erik is an eminence and I really recommend him for his treatment, efficiency and knowledge. one hundred percent recommended. Gustavo Islas