This business has a very caring atmosphere and great service. Dr. Hugo Perez is very patient and caring. He is very knowledgeable in his work. The receptionist's are very friendly and helpful. This office does a lot for our feet. read more

I am so glad I decided to come here for my broken toe. The staff is super friendly, they see you quickly and I've now seen Dr Huang and Dr Perez and they are both GREAT. I feel very comfortable and taken care of here! read more

"This was my first time at a podiatry clinic and I had such a great experience! The staff was friendly, professional, and made me feel very comfortable. Everything was explained clearly, and I never felt rushed. I left feeling cared for and confident about my treatment. Highly recommend Dr. Perez! read more

Staff is always so friendly. Dr. H is the best! always looking out for his patients. Always looking forward to our visits.

Dr Vega is an excellent human being; besides his great knowledge, he really cares about his patients. Unfortunately, he is no longer there, and his replacement treats you poorly if you disagree with him, making you feel bad with his sarcastic comments. He is loud and rude to his staff. I waited for a long time for him while he was yelling and berating someone in his office. He was cursing loudly enough that my daughter heard it when she called me to ask if everything was okay. She was in the waiting room and said the girl in the front just said they are used to him. I'm pretty sure his staff is miserable. The only nice girl at the front who scheduled my last appointment is gone, too. She was always smiling. Maybe she was the one getting yelled at when I was there. I don't write reviews, but my daughter said it is important for people to know how things have changed in this office. read more

Dr Susan Chan is the best! Listens to you, helps you in any way she can! Cares about her patients! Her assistants are awesome too! Great experience with her! Very sympathetic toward you! read more

Dr Vega is an excellent human being, besides his great knowledge he really cares a LOT about his patients, unfortunately he is not there anymore His assistant Jennifer Duarte has excellent customer service and makes you feel like you belong to her family and she is ahead of the doctor's needs making her the Dr. Vega's right hand. read more

My dad has been seeing Dr. Chan for a few months now n he we are very pleased with her and her continued efforts to help my dad with his feet issues. And Liz her assistant is excellent with helping my dad and making him comfortable. She is always very friendly, pleasant and helpful. read more

This place is a Joke! The whole staff is a Joke. From the front office to the back starting with Claudia the "office manager" To Samantha the "backup" to Dr. Vega and the woman in the back Janet or something. The work ethic with the girls there is so incredible they are all so incompetent. They don't return calls, so when I finally get ahold of someone of course it's Samantha who is Extremely RUDE! just like she is when I bring my mom to her appointments. I don't know what's up with this office BUT ALWAYS has different staff seems like they are so inconsistent here, it's incredible. Come on let's Get it together I would give you 0 's if I could just an FYI I'm only coming here because my mom can't speak for herself but since I bring her to her appointments I will speak up. read more

I've been attending four doctor's appointments, attention and services to myself it's been grateful, I'm happy and satisfied been gotten a gentle care by the complete team in charged, I'd like to recommend to visit this medical care provider. read more

I needed to bring my dad to see a podiatrist and Dr Susanna Chan was highly recommended. Upon entering the office we were greeted by front office staff. I should mention that my dad speaks little English and everyone was so patient with him. We worked with two assistants - April and Vanessa - who helped take his history/vitals and X-ray. They were both very lovely and made my dad feel comfortable. (YES the X-ray machine was in house so that really saved us a trip!) Lastly. I cannot recommend Dr Chan enough! She is very thorough with her exam, went through the X-ray with us in detail, and explained my dads condition patiently. He asked a million questions and she addressed them all! Dr Chan is also mandarin speaking so my dad felt at ease with her. We drove all the way from south Orange County to see Dr Chan. For the best care we will be driving back! read more

The team at West Beverly rocks. I called because my baby toe was giving me issues. I called 15 other places to find someone who would see me same day. Annabel took my call, said they were busy, and offered to ask the doctor if he could see me. He agreed. Dr.Huang was pleasant with his staff and me. Everyone I interacted with were kind, friendly, patient and knowledgeable. Great people. read more

West Beverly Podiatry Group - Podiatrists Near Me - Montebello, California

What can I say about Dr. Michael Vega? Well, it's as easy as 1, 2, 3! Professionalism, patience, and understanding of my podiatry needs. It's not easy to entrust a doctor with surgery procedures but guess what? Dr. Vega is 110% trustworthy due to his experience and years of practice. I've had a few surgeries with him within the last 20 years and I have nothing but high regards for him. I've had the following procedures: mallet toe correction (11/19/20) and a hammertoe correction in my younger years. Voila! My toes look and feel fabulous! Front office is informative and friendly to all patients. Recently as I visited before my surgery date I forgot my glasses and Samantha (front office/insurance) was kind enough to offer help. Who does that? Thank you, thank you, thank you for the relief you bring me and I'm sure to many other patients. Nowadays humankindness is essential for all to experience. Follow up visit today, 11/30/20: Nicky, Samantha and Alma, thank you for your smiles and fabulous attitude. People like you make a difference! read more

For medical grade foot care needs. West Beverly is awesome. There office is very clean and modern. The staff are so nice and welcoming. Annabel is who helped me schedule my appointment. The girls in the front office greeted me and answered any questions I had. Vanessa and Jennifer were very helpful when they took me on back into the room to see the doctor. The addresses all my concerns with the medical provider. Finally Dr. Huang is amazing. He is very knowledgeable and helped provide realistic expectations for me and also provided solutions to all my concerns. I would definitely recommend. read more

Had to wait an hour after my appointment time. Patients came in after me and was called back before me. When I asked the front desk receptionist how much longer she said a few more minutes. Well as we are waiting we have two more patients who come in and are taken back for treatment. When I addressed the receptionist of having to wait over an hour from my scheduled appointment she became argumentative and rude. Office manager wanted to reschedule and I informed her we waited well over a hour why would we reschedule now. Informed her if we had to wait this long why would they not see her last week. Explained to her that I'm trying to explain to her what proper etiquette is and they never acknowledged us or said it would be longer wait until I addressed them and her staff became aggressive and argumentative. Informed her that her front desk staff has no customer service or etiquette when it comes to their customers/patients. Your office can use some training lady. Staff than began talking about what they would have done to a patient if it was them unacceptable. Th Montebello office is very unprofessional and the Had to wait an hour after my appointment time. Patients came in after me and was called back before me. If your African American they don't acknowledge you or care about your questions or concerns. Steer clear and find another Then for your staff to begin talking about what they would have done to a patient if it was them! UNACCEPTABLE! Your staff needs to take some classes in Ethics and procedure The Montebello office is very unprofessional and the worse. read more

Amazing front desk staff so patient with their patients always answering questions so polite

BEWARE OF BILLING PRACTICES HERE! The two stars is just for the treating doctor I believe Dr. Lee. She was super friendly and attentive to my problem. Unfortunately, due to distance I had to stop going. She was friendly and nice but after getting a second opinion her treatment was not really effective and just putting a bandaid over the problem instead of fixing it and getting to the root of the problem. My issue is with billing and the nightmare I have had to deal with. I went in for my visit and paid $160 for the visit copay and amount towards my deductible. Second visit I went in and was told I had an outstanding balance of $159.98. I was appalled and confused (thankfully, I work in billing so I know all about billing and EOBs) I had paid $160 so why was I being charged double? There was an EXTREMELY rude and unprofessional receptionist sitting next to Claudia (Claudia is amazing!) telling me I had to call my insurance because I owed the money and don't know what they were supposed to do. I was there for over 15 minutes explaining to them I already paid and had the explanation of benefits showing I technically overpaid by .03¢. After being told I had to call insurance I walked out in tears extremely upset. Called my insurance ASAP and of course, I was right and had already paid my patient responsibility. I filed a grievance right away due to the mistreatment and rudeness I dealt with. Shortly after leaving Claudia called me and apologized that I was right and did not have an outstanding balance...beware: always look at EOB to what your patient responsibilities are because otherwise if I did not know I would have been paying twice! read more

I have been seeing Dr. Vega for several years, now. I started with him to fix a totally botched up surgery that left my left foot with dislocated toes, looking mangled, and in a lot of pain. Dr. Vega completely re-did my foot, straightened out the toes, making my foot look human, again, and no more pain. I returned to have my right foot bunion and hammer toes fixed and all was successful. Dr. Vega is very patient, thorough, and explains things very clearly. He listens to what I have to say and is very caring and concerned for my wellbeing. Dr. Vega is truly the "specialist" and is highly experienced and knowledgeable in the podiatry world! He is the BEST! All his staff, his assistants, and front office are very personable, welcoming, and professional. I'm always greeted by name, with a friendly smile. It's always a pleasure to walk into my appointments! read more

I highly recommend West Beverly Podiatry Group. The entire staff is professional. Right from the moment I walked through the door Claudia and Samantha made me feel welcomed. The office follows the Covid rules sanitizer, 6feet apart and only patients in the waiting room. Dr Lee is great very professional and ready to get the job done. They accept insurance but are also very reasonably priced. Thank you West Beverly Podiatry read more

So I have had foot pain for years and the other doctors offices Haven't been very helpful or friendly. But this place is the best one I have been too. The doctors here are so wonderful and really on their "A"game when it comes to helping me figure out what was wrong with my feet and they always kept me up to date with what was going on with my feet. Also the ladies in the front were always quick to return my calls and answer my questions. Best place for me and my feet. read more

West Beverly Podiatry Group - Podiatrists Near Me - Montebello, California

Hello everyone.....This Drs. Office is absolutely my favorite office in the whole wide world. They are very professional, communicative, helpful & very nice. I enjoy visiting them every 2 weeks. I laugh at all there bad jokes ‍. We are always joking and having fun. I always try to take them some thing to eat to show my appreciation. No one was hurt while making these comments & I did not get paid for my comments. I wish they would pay me ‍. I love everyone at Beverly Podiatry group.....Bye girls. read more

I had great experience with this clinic and especially thanks to Dr. Chan. She's being really thoughtful and carefully treating my warts which bothering me for years. Staff there are also very friendly and clear on explaining all the questions I have. Highly recommend this clinic and Dr. Chan!! read more

I highly recommend West Beverly Podiatry Group. The staff are professional, extremely kind, and made me feel welcomed. They go the extra mile for their patients. Dr. Chan was great and evaluated me thoroughly. Thank you! read more

If there was such a thing of negative starts I would gladly put that. This place is such a joke, I clearly made it known when I made the appointment that I was making the appointment for a laser treatment, I get there with the sole intention of it since I thought I was cleared while making that appointment. It all starts with the appointment we were advise to be there 15 min before the appointment, the appointment was schedule for 3:30 pm I was literally there by 3:10pm waited 30 min before being address, once inside the doctor went over other options besides the laser treatment and stated it was too late to do it if willing to reschedule mind you we drove over 60 miles to get to this office since we were there before and had a pleasant experience w why not, they Didn't care of the time and money we lost by this appointment her concern was that it was too late to do it and was running behind. First of all when we sat and waited patiently the front desk receptionist were talking about what personal was going to be coming in which days and who going on vacation etc so how is it our fault that they waisted over 30min. Now after the appointment I explain my frustration and pretty much their excuse was all that they had an emergency procedure, I work in the medical field and I know that does happen but options are given this office did not give an option, they were rude and dismissive. They lack empathy being that we drove a distance lost time from work and payed out of pocket was not addressed nor cared by this office, spent $70 for the "consultation" which was unnecessary since we were there before. I am disappointed and beyond upset! I had to press on a start in order to post this!!! They don't even deserve it! read more

Great service and friend staff , Dr Huang is a great doctor. He is detailed oriented and very knowledgeable

I would like to thank my doctor Johnny Huang. And his wonderful staff. On point all the time. I really appreciate you guys. Thank you all for the great service . read more

I would like to thank Dr Vega and his staff Claudia, Norman, and the rest for making my visitations and treatment a great comfort. Dr Vega is an excellent foot specialist who is well knowledge and have developed a great open communication relationship toward the best care for my injury. I been in search of a local DPM and believe that search is over. I been to many treatment facilities, offices, and doctors over the last 7 years and none have come close to the level of professionalism that the West Beverly Podiatry Group has set as their standards. I hope to continue my care long after my recovery and look forward towards my foot care. Thank you read more

Their conduct regarding service dogs is absolutely outrageous. The clinic violated the law. I went in with my service dog. First thing they told me they don't allow dogs inside. I told them it was a service dog. They demanded to see proof. According to the ADA, It is illegal for anyone to ask you to show service dog papers or documentation. I asked for my insurance documents back and told them that I would not be coming back. They insulted my dog. They violated the law. I will be submitting a complaint with the ADA. read more

Very rude female receptionist making unprofessional comments of the patients. Also speaking of unprofessional activities after work in the workplace. Very unsatisfied with their behavior. read more

Well I want to start of at 1st when my wife went appearance looked decent. But I guess looks can be deceiving. Especially when it comes to staff. But staff Member Samantha is very "Rude" she made my wife's 1st visit horrible. Hopefully Dr Vega calls me back. I left a message for him to call me back. So he can hear 1st hand how his staff is handling his business. I did speak to Marcella which is the office manager. I did address my concerns with her. I was advising her I would like to address Dr Vega regarding this matter. read more

I am a new patient and had my first appointment recently. The front office ladies were very nice and welcoming. You don't see that often in the medical field so I appreciated the friendliness. The doctor that attended me listened to my concerns and found solutions to help me. I was overall happy and satisfied with the services provided to me today. Thank You! read more

This Dr. is amazing! I was referred to him by my primary physician because I needed major surgery on my peroneal tendon. I previously consulted several doctors that did not have the competence or knowledge that Dr. Vega demonstrated on our first encounter. Dr. Vega has excellent bedside manner, he was clear with pre and post operation instructions, had knowledge of the latest mobility devices and was honest about a patients attitude toward a total recovery (lots of rest, ask for help, follow instructions). I am now 3 months post operation and feel much better than before surgery, I am aware that getting back to my normal routine will take effort on my part. I am grateful that good Dr.'s still practice. I recommend this office, its staff, and most important its Dr. read more

West Beverly Podiatry Group - Examination room. - Podiatrists Near Me - Montebello, California

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Very rude lady on the phone when I called. Not helpful at all. Please hire a nicer more professional receptionist if you want your business to do better. read more

West Beverly podiatry in montebello I will highly recommend to all my family and friends the drs and all the staff are very professional and friendly and i will rate them a 5 star keep up the good work at weat Beverly podiatry in montebello read more

I would just like to say that I really like this office. I take my 85 yr old mother to this place and the staff here is awesome fast and efficient always greet us with a smile and courtesy. I so appreciate how good this office is run from the receptionist to the Dr thank you from the bottom of my heart for treating my mom so well read more

Dr burliner is a very awesome dr. He is very understanding with patients that have a fear of needles.

After months of foot pain, Dr. Chan had me feeling better before I even walked out of the office. She continues to work with me to improve and lessen my foot pain. The front office staff is always helpful and accom read more

Got both my toes ingrown nails removed with Dr Susanna Chan and it was painless and fast in and out. The whole staff is very friendly and make one feel like family. Recommend to everyone 5 stars. read more

My 8 year old son had been complaining of foot pain for over a year, I took him to Kaiser three times he had X-rays done and I was told he was fine. After another 6 months of pain I decided to bring him to West Beverly podiatry group for a second opinion and I'm glad I did! With in 2 mins of seeing the doctor he was diagnosed with apotheosis heel plate. Which I was told is extremely painful we now have a treatment plan in place. Now let's talk about the staff here! All these ladies were so nice to my son, but Samantha stood out the most she truly went above and beyond making my son feel so comfortable. THANK YOU SO MUCH SAMANTHA. read more

Dr. Vega really helped me. He's great at what he does. I also saw Dr. Chan once (when Dr. Vega was not available), and she was also great. The staff was also polite and very helpful. read more