Last year this company started editing and proofreading my book. It has been a battle that went downhill quick. I gave this company $1,500 to "work" on my book. They only justifiable person that actually did anything was the editor named Sarah Nguyen. The book was fine up until that point. Somehow while the publisher was trying to fix indentations, my book became a huge mess. It took months to continuously have to proofread my book over and over again, and send email after email finding new errors in the book. At that point I was getting frustrated because time was taking and they were taking way too long. I started this journey in April of 2024 and it barely finished in November 2024. That did not stop this company from milking my friends and family for a pre-order of the book but then ended up taking the sweet time sending it out. I also emailed them directly and told them that one of the books was to be sent to a new address because the person who purchased was moving. I got that same email back that everything was fine and that they appreciated that I sent the email and time. This was at January 8th of 2025, plenty of time for the books to be shipped to the correct addresses. Today I got a message from a friend saying that the book was sent to the old address regardless. I was furious and this may have been the reason why I have decided to cut ties with the company and dissolve any contracts with them.
This company uses the website ingramspark to do all their book distributions. They blatantly lie through their teeth about shipping these books Nationwide through retailers like Barnes & Noble and target. However, new authors do not understand that they could just do the work themselves for way cheaper. Ingramspark is a multi-billionaire company and they are the ones that distribute nationwide. Gemlight publishing does not distribute nationwide. Do not let them fool you. They simply use the Ingram website to make things easier on themselves. They also lied and said that the cheap books that I was mass buying from them was only that cheap because it was through their company. That is also a lie and they just purchase from again the Ingram website. They also took quite a lot of time editing this book and at the end there was still so many errors in the book that I was astonished. It seems the publisher was to blame considering when she was indenting the book she fixed things and apparently did the worst job ever. I noticed that there were sentences that were written twice, some words were run on and some sentences had the very strange indentation that made no sense. There were other formatting errors as well including font sizes being different sizes, I had to constantly find mistakes where the chapter titles were spelled incorrectly which I never actually wanted in the first place. The front cover was pretty bad but I just went with it because I was tired of waiting. At the beginning of all of this she tried to hide a Christian cross on my front cover even though I am not christian. I had to explain that she needed to remove it immediately. The back of the book was wonky and had weird designs that I would have never decided on. Her logo on the back of the book was laughable and large, and just felt out of place. it seems like she wanted everyone to stare at the watermark instead of the back of the book. The image I sent her had been used so much that it was completely pixelated and blurry. Looked nothing like the beginning when I sent it. Anytime I try to message her via facebook, she acted very unprofessional as if it was impossible to get a hold of her. At the end she told me to just email her. Facebook is an easier way to get a hold of someone especially if they're profile is designated as a professional entrepreneur. I am referring to the woman named Erica Capri, who is also the publisher for this company. She seems nice in the beginning, but this entire scam has gone for far too long. I don't understand how I didn't see it more quickly than I should have. That $1,500 I will never see again and I will not be able to get a refund. I just recently bought 23 more of my books and it's taking them very long time to tell me how or when they will get here. She never sent out any tracking numbers to the few pre-order books that happened in november. No one knew anything and I feel like that is in itself very unprofessional. I do not recommend this company despite all of the people claiming that it is a good one. My book was very long and tedious yes, but if she knew that in the beginning she should have never agreed to it. There's no way I would agree to something that I knew I couldn't handle. If you're looking to get your book published I would suggest just self publishing and using the Ingram website. read more
