I was very impressed with the level of professionalism. Maria, the owner was very responsive to my…read morequestions. They sent me a quote right away and I booked with them the next day. Their prices are fantastic! I ordered an executive sedan for my husband's birthday. His chauffeur was Frederic, he was very professional, courteous, and arrived promptly to pick my husband up and take him to work. The car was new and spotless! I really appreciated and LOVED receiving "play-by-play" emails that notified me when the driver left, when he arrived, when he dropped off my husband at work, etc. It's so great to get these types of notifications. I highly recommend Empress Elite Limousine, and will definitely use them again in the future! Thank you to Maria and Frederic for making my husband's birthday such a fun and a positive experience!

The customer service was so rude and sassy. I called the ask about a reservation and they spoke to…read moreme like I was an idiot.

I second the person above me's comment of giving more stars if they could! Nicole and Douglas were…read moreamazing drivers, warm and welcoming and great at navigating the tight spaces we asked them to, ha! The buses were GORGEOUS. Seriously--I did not know what to expect as I've never chartered buses before (although I've been a passenger on one) and I was speechless as the beauty, cleanliness, and SPACE. 10 STARS! Will 100000% book with Georgia Coach lines next event!

I would give more stars if I could! I had requested a quote…read moreand received one promptly for service from Georgia Coach Lines in Atlanta, Georgia. Sadly, my manager decided we should go cheap and so I didn't accept their quote, went with another company on the cheap option - what a mistake! The cheap company canceled on me four hours before departure time! (I posted a review on them also, believe me!) Scrambling for alternatives, I called almost every rental car service to find that almost no vehicles were available in Atlanta. Bus and transport services were booked up. In a panic, I reached out to Georgia Coach Lines to see if their quote was still valid and if they could rescue us. The lady who answered the phone was EXTREMELY helpful and upon hearing my panic and desperate plea, she leapt into action. She said 'let me make a few phone calls and I will call you right back!' Meanwhile I was still calling other services, to no avail... Within ten minutes she called me back and said she had a driver ready, and they could do it! This company managed to get a bus to the Atlanta airport to pick up a football team on just over an hour's notice... all of this happened while the team was in the air, so they didn't even have to wait or worry. I am truly impressed with Georgia Coach Lines' fantastic customer service and professionalism. HIGHLY RECOMMENDED!

jim is the only transfer service I would use! he is reliable, precise, and an excellent driver…read more keep his contact for any trips especially from London or Heathrow to Bury!

Always excellent service at a reasonable price from Newnan or Peachtree City to Atlanta…read moreInternational Airport.

Exceptional Service! Mr. Grier, Sr is very professional. He is always on time for airport…read moretransportation and I have never missed a flight. Excellent driver and used his transportation service several times this year. Love the safety of knowing who my driver is everytime. Other car services are not for me.

Used Sami's on Cinco de Mayo...nice not to have to worry about road blocks and DUIs! And to wake up…read morewith my car in the drive way was awesome. Best $20 spent all night!

The driver for the night was a woman, which made the experience even more pleasant for a girls…read morenight out. She was very professional, punctual, and knew her way around town. She was also friendly and had a great personality, which matched perfectly with our fun filled night!

I contacted Mr Lew after being screwed over by Hertz @ the ATL airport. Mr Lew helped me get a…read morerental quickly and with no hassle. My rental was clean and suited my purposes perfectly. This location is convenient to lots of shopping & restaurants in the area as well as South Lake Mall. My rental experience was convenient, hassle free and without any problems. Next rental I need will definitely be from here! Shout out to Mr Lew!

I have used Sams car rental twice and I went back because of the manager Lew. He was cool and…read morehelpful. I can get a rental car any where, so the way I am treated by staff is very important. Lew was 5 star dude, so I will keep using them. Caliph

I have been traveling extensively for several years and have experienced several different levels…read moreof customer service. As a former Customer Service writer for a national publication, it has always been my duty to report when good or bad customer service is received and provided. Suffice it to say, I have never experienced customer service in ANY capacity that rises to the level of excellence I received from Chariots of Fire Limousine service. First, everything from requesting the quote online to making the reservation was problem-free but the thing that got me hooked was that the driver Conrad was SO polite, professional and is ON TIME every time I use them! That shouldn't be something that bears mention, but sadly, it does. The demeanor and personality of the entire staff is so wonderful that I have recommended them to all of my friends, family, and colleagues as the very best in Atlanta! This review really doesn't even do them justice, but I'm at the airport now and have to board my flight so this is all I can say for now. I am encouraging all those I have recommended to them to write a review as well so they can be recognized for the wonderful service providers they are. Ciao!