Awful and completely unethical shop. I have (about to be previously with) Geico which conned me by saying they replaced a part that I know they have not. That work was done by another repair shop but the repair has a lifetime warranty that they are not honoring. Their reply was they have no way of knowing if they replaced it. If you don't know and have faith in repair shops in your network then why should I. One Rep, Fred Mount, has been horrible to work with. He hasn't called me once to inform me of the proceedings. After he denied my claim, I had to go back a 2nd time to meet with the Supervisor Jennifer Caldwell who was completely rude and just as bad as Mr. Mount. I do not trust any repair shops that Geico references. Search their reputation here on Yelp and see for yourself, nothing but poor reviews. I am taking my car to the Cadillac Dealership to prove that my part is the original part then consult a lawyer for fraud. Beware of their unscrupulous practices. read more